On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
We monitor reviews for authenticity
Surpurb shopping experience
I looked at and spoke to dozens of manufacturers before I found Alan's. He had the fairest price by far,the building I was looking for, and made it easy buy. Thanks
Discussed prices and options with Mellissa, very prompt on returning my calls and answering all my questions.
Good quality carport at a fair price.
SITE IS VERY INFORMATIVE ABOUT PRODUCTS AND FEATURES
These 2 dudes showed up on a 15 degree day and put my 22x60 RV shelter up in one day. Insane
Only complaint is I paid for 8 mobile home anchors and 4 of them they used was drive in type and not screw in. I guess they were out on the truck and used what they had.
I would like to thank Suzie Robbins for helping me with this order.
Very good
Good
The shopping experience is very good. Will verify the product after installed.
Good
Seems simple, longer wait time than I expected but real close to time frame that I was given for delivery date the contractor,got after it and installed the building in a short amount of time,
Fast and simple purchase
I thought they were great. Great product - great price - superb customer service. They made everything really perfect. The only thing that would have been better is better instructions on assembly.
Your site is lacking. It should "visually construct" the building as the items are ordered. There is no way for a customer to "see" the building proportionate to the custom order. That's why you only got 3 stars for the shopping experience. I intend to buy from you again (and refer your company) if I am 100% pleased with my initial purchase.
UPDATE: I was contacted by Alan's who said they were working to correct the above. So I upgraded the "Shopping Experience" to 4 stars on the faith that they will do so.
So far so good
I am very pleased with my product. Wsa delivered early in the mourning and had it put up in 2 hours.
Easy to order. Hoping transaction and installation goes well.
A very easy and efficient ordering experience.
Answer: I paid in October and it was installed in Dec last month.
Answer: Leave off the roll up doors. If you remove the Carolina doors you lose your warranty. But you can buy an opener and modify it so it maybe would work and lose your warranty on the opener if it quits.
Answer: No they deliver when they get 5 or 6 more buildings.
Answer: They use shady install contractors. I bought a garage online from Alan's and was sent a contract with name Carolina Carports on it. They are a total joke with 2 out of 5 star review. They've been out twice and still unable to install tiny 18x26 on new slab. I wouldn't hire them to put up a doghouse.
Carports and metal garages available with free delivery and installation in 21 states.