aHappyDeal has a rating of 2.9 stars from 461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about aHappyDeal most frequently mention customer service, tracking number, and cell phone problems. aHappyDeal ranks 30th among Wholesale sites.
I have told this website to all my friends. It's a great place for quality electronics and hobby stuffs for a discounted price. I make sure to point out it's direct shipped from China (I assume) so if you want it immediately spend extra on shipping. If you go the cheaper route it will take a long time. I have order Christmas from them 3 years straight now and I've only had 1 disappointment, a capacitive mini-tablet. I will continue to order from them, and spread the word.
I ordered a product about 3 months ago, and never received it. They send the odd reply back and it's always from a ‘Lucy', and always the same wording in the letter. Saying that a tracking number will come soon and then it will be 3-5 weeks after that!? When ordering it said 3-5 DAYS. I have asked for a refund and not had any reply, then they message to say it's been shipped out. That was 6 weeks ago and I still have not received ANYTHING. Not even a reply, nothing. It's a huge SCAM! They are con artists. Stay away guys
I ordered a product about 3 months ago, and never received it. They send the odd reply back and it's always from a ‘Lucy', and always the same wording in the letter. Saying that a tracking number will come soon and then it will be 3-5 weeks after that!? When ordering it said 3-5 DAYS. I have asked for a refund and not had any reply, then they message to say it's been shipped out. That was 6 weeks ago and I still have not received ANYTHING. Not even a reply, nothing. It's a huge SCAM! They are con artists. Stay away guys
I ordered some winter yoga pants and while I did get them, it appeared they sent a child size and not an adult size. When I tried to exchange it, they wouldn't exchange it and would not offer a return. DONT WASTE YOUR MONEY HERE.
Tip for consumers:
Don’t use this site!
Products used:
Pants
I have purchased three items from this site in the past one month and when recommended the site to my sister who also purchased a phone tablet from them.
I do not like the fact that they charge you for shipping and the order still gets to you the same time free shipping orders from other China online stores get to you. But DHL orders do get there within 4-5 days of shipping.
There products are comperably priced. I will do business with them again, however.
Hello All,
I ordered for a tablet PC and USB keyboard on June 02,2013. They charged me AUD 120 but never shipped the commodities. When I followed up in the month of September 2013 they say that they shipped the items. In addition to that they are now asking USD 60 for reshipping. I already paid for the shipping cost. How many days will they survive by cheating innocent and humble customers? Is there no law to stop their illicit business? Please be careful.
Prabhat Sen
September 09,2013
Even one star is too much for this company. Please do not order from these people or your money is gone. I ordered an item back in May and it still hasn't arrived. There is no response on follow up emails.
Very unhappy with my purchase from ahappydeal. I ordered an oil diffuser from ebay for a Mothers's Day present and the product is in another country and has not shipped yet. I have never waited this long to receive a package. Very disappointing.
-Unsatisfied customer
Never received my stuff. Never! Emailed several times. Keep getting told the same story... Wait 7-10 more days. Saw the ad on Face Book.
THIS IS YOUR WARNING! DO NOT CONDUCT BUSINESS WITH THIS COMPANY! THEY ARE A FRAUD! I ordered a product on 1-6-19 and still have not received as of 3-3-19. I have emailed numerous times with absolutely no response. They will be provide you with an order number and a tracking number for your shipment. THIEFS!
Keine Antwort auf Reklamation, keine Reaktion auf eBay Beschwerde. Neuware nach 5 Monaten Schrott. Anfänglich positive Bewertung wird von eBay nicht gelöscht.
I have told this website to all my friends. It's a great place for quality electronics and hobby stuffs for a discounted price. I make sure to point out it's direct shipped from China (I assume) so if you want it immediately spend extra on shipping. If you go the cheaper route it will take a long time. I have order Christmas from them 3 years straight now and I've only had 1 disappointment, a capacitive mini-tablet. I will continue to order from them, and spread the word.
Ordered an item from Walmart supplied by this vendor. Item was advertised as a set and pictured that way as well. Received one item and was told by vendor that's the way it comes as indicated on the box that I received and not the item as pictured on Walmart's site. Efforts to resolve were fruitless and I was told that I would have to pay to return the item. Classic case of false advertising and poor customer service.
I ordered a tablet and other accessories on September 14, to date I have not received anything and you do not respond more tickets.
First they say that making a partial shipment, then tell me to wait for the tablet to be provided by the manufacturer (on the site was listed in stock), the tacking of the partial shipment is stopped from September 22.
I made a complaint to pay pal.
I suggest you do not order from this seller.
I ordered an Android phone which seems almost identical to a Samsung. It cost 30 pounds and It has been used for months without any problem at all. O. k., so there was 12 pounds to pay the post office for some import tax. The camera is not that good at 3 mp but hey 30 pounds for an all singing all dancing 5inch screen smart phone. Amazing. The latest ones are probably even better
I bought a cellphone from them for 200= $300, took 74 days to arrive and it wasn't working. I returned it and they only refund me 90. Don't waste your money and time.
Hello
I have excellent experience with aHappydeal. I want to thank for quickly and efficiently solve the problem with a faulty phone. Order n. D**************
I'll definitely buy the next product too in aHappydeal.
I encourage aHappydeal as reliable seller.
Thank you
Jozef, Slovakia
Delivery was super slow. They were quick to respond when I threatened to withhold my PayPal payment for a product that had been in the "shipping" process for WEEKS. I had filed an incident report with PayPal so I guess that got their attention. So I FINALLY received the merchandise to find it cheaply made and ridiculously small even though I ordered it TWO SIZES larger based on my experience with other sellers like this. So I went to contact them and the e-mail was returned undeliverable. Shameful and I would NEVER buy from or even think of recommending them ever again. $15 lesson learned.
It was my very first time ordering from this website. The prices are awesome but I had ordered a phone and payed extra for fast shipping 11 days ago and was suppose to be a 3-5 day delivery and on top of that it didn't even ship out for 7 days. PLUS I had sent numerous of messages and I have not received one reply because I asked why it was taking so long. I am getting impatient.
Dear Kayla H.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We have checked your order, your order had been sent out before, and my colleague had replied to you, please reply to this Ticket: T18274804769.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Lucy
Ahappydeal Service
aftersale01@ahappydeal.com
I purchased two smart watches from Happy Deals as gifts. Both stopped working. I returned the second one in August and till today I have not received my refund. I have contacted happy deals over 20 times and they were always confused about the situation. I have emailed numerous times and was told that they did not receive my watch. Upon calling yet again I requested that they check, they had it there all along! I was promised a refund and am still waiting. Every time I call to find out I'm given promises that it will be done the very same day. 3 months have gone and still nothing. I have spent more airtime calling these unprofessional people than the actual refund. I have requested to speak to the manager but my email was just ignored.
Never buy from this company!
The customer service is sickening!
WARNING!
ahappydeal.com, gearbest.com, everbuying.com, everbuying.net are all the same company. I am pretty sure they have paid people to post the positive reviews, they only allow positive or relatively neutral reviews posted on their site. They sell cheap, more often then not, faulty merchandise. When you have a problem with it (an you will) they will break the law and not take it back despite UK law now stating it is required for online retailers to take returns without even needing a reason for any online purchases within the first 14 days of receiving the goods. They instead offer only store credit so you can buy more of their cheap goods. If you insist on returning it they will make you pay to ship all the way back to China. So basically if you order from them you'll end up losing money and more importantly lots of time from your life.
I bought Blackview Alife phone about 9 months ago, not working now, I contacted them now x2 and no answer.
Complete waste of money and waste of time with these Chinese companies.
Will never buy again from them.
Buy locally and see what you are actually buying.
Overall, I was quite satisfied with my purchase from this site. I ordered a n9600 Android Phablet on 10/24/13 and it arrived via DHL on 10/31/13. Although the phone was listed as "Ships in 24 hrs", it took an extra 4-5 days for the processing to be completed. Aside from the extra time it took for processing, the phone arrived in a timely manner.
I am very satisfied with the overall quality and build of the phone, especially for the price! I will certainly look to purchase another phone from ahappydeal.com in the future and I definitely recommend to others (who aren't looking to break the bank) to do the same!
Everbuying is bad as well. I placed an order close to three weeks ago from them and still have no Idea as to when I will get it. But I did go through Pay Pal so I'm hoping I can at least get my money back. I wish I had did a review search on these people before I purchased. Some of these sites look professional but they operate like scam sites.
Tip for consumers:
The only advise I can give for using Everbuying.com is please don't.
I finally got m y money back from these people- thanks to Paypal.
Dealing with China as a whole, can be bad business unless you use something like Paypal. Some of them have websites set up that looks really professinonal but are totally scam sites. I'm not say all are bad. I'm only saying be careful when dealing with anyone outside the USA. And if you do a wire transfer don't use "Western Union" unless your sure of whom you'r
I see a lot of negative review here and I want to say that I bought from ahappydeal 4 times now and never had a bad experience. Will I say that they are the best wholesale site from China? No, I won't. But they always sent what I asked for. Never had problems with their customer's service. They have this points systems that allows you to have a discount for your next buy. So, the last time I used my points to ask for expedite shipping and everything arrived more than a week faster than usual. Does previous orders arrived on time? I don't recall and I don't mind (I know, that's me). I am placing an order from a wholesale shop in China who sell watches for $2 and Android phone for $40. Who cares if they take 25 days to get here instead of 20? Probably you do and that's why you wrote a negative review, but I don't and that's why I put a positive one. I sometimes buy stuff from the US that take longer than 20 days to get north of the border...
Al in all, not a bad site and I will keep on buying from them.
Ordered a U.S. $350 phone that was "in stock" only to be told 33 days after ordering (and being in constant correspondence trying in vain to get is shipped to another address but thats another saga in itself) that it was "out of stock"! This meant that if I had not have asked for paypal refund, I would have been waiting a total of 4 months for the phone to arrive. BE WARNED STAY AWAY! Online Service is shocking, they do not understand English properly!
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
If you can tell me your order number or e-mail address, i will appreciate.We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.The information on our website update a bit slowly. And some items on our website sale so hot that they are out of stock when you place the order. We have notice this problem and we are trying our best to improve the situation. We hope we can provide our customers a better service in the near future.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Erica
Ahappydeal Service
aftersale01@ahappydeal.com
aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.
Thank you for taking your time to write your review. We really appreciate the feedback.
Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.
Could you tell me your order no or Email address so that we could help to check your order and solve the problem.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.