Could you tell me what happened to my order? The invoice ID is G************** and the Transition ID is 6P*******F*******

How do I go about returning an item?

$#*!TY $#*! COMPANY,
I ordered a tablet, they send it broken.
Even when i provided proof that the tablet was not damaged while shipped, but got send to me broken by ahappydeal. They still would not send me money back.

200 DOLLAR! $#*!ING FLUSHED IN THE TOILET,
DOOOOOOOOOOOOOO NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOT BUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUY,,,,, I LOST 200 DOLLAR, WTF JOKE :( NOT HAPPY.
I just cannot believe it, i feel R***D by ahappydeal.

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Buyer beware! This company is a scam. This unethical group of rip off artists goes by these names Rosewholesale, Sammydress, Rosegal, Dresslily, Rosewe, Choies, a happy deal, Globalegrow, Everbuying, fashiondresswholesale, Mart of China, Yeegow, on Ebay they are Global_egrow, probably more.
All part of a company called Yigou International Group, (with a ghost website)
Under that umbrella they are Everbuying, and Globalegrow
Located at various (real or fake) addresses in the 4th Industrial Zone, Shenzhen Guangdong, China under the name of Mike Yu

Read the negative reviews on those FB pages. (Update they have been deleting many negative comments)
All these people are getting ripped off!
I fell for their scam and I am trying to get my money back thru Paypal
Their idea of help: I should give the clothes to a friend, and they will give me a 5% discount on your next order! A bunch of BS
Every single company has hundreds of extreme complaints against it, varying from orders not shipped, orders placed - weeks later claimed not in production anymore,
Broken or not working, wrong sizes, wrong color, wrong item, sewing that could have been done better by a child, fabric so thin it wouldn't make it through a wash, and numerous more!

The one thing in common is they always have your money in their pocket. Refunds are very seldom given, only partial refunds( I was offered 6.00 after spending over 100.00 Or 5% off my Next order)
Most complainants tell of waiting months to a year before finally giving up. Being blocked from phone calls, their account disabled, no responses to emails, even not refunding for out of stock items.
People who have tried to cancel their orders are delayed and not responded to until finally someone tells them "Oh that has already shipped we can't refund you"

File a dispute as soon as possible with your bank or paypal. These guys will try to drag out emails and promises until the complaint time limits are up! Don't give them any chances. They have no problem lying.

Good site good smartphone and tablet

They are very dishonest. I could go on forever

OMG. I dont know where to start. This is the worst website to buy. DO NOT BUY ANYTHING FROM THIS WEBSITE. DO NOT BUY ANYTHING FROM THIS WEBSITE. THEY ARE A FRAUD. They want you give money to them and then play around with you. I just placed a order 8 days ago. 3 days after i didnt see any change on my order status, so i decided to send a email to ask about my order. A day and an half after i girl answered me saying that they realize that one of my items wasnt in stock. She asked me to surf the website to find a replacement and i did. It has been 2 days since she asked me and she didnt say anything yet. My order stay without any change. I AM STILL WAITING FOR THEM TO ANSWER. I keep calling their customer service but the phone number dont work or it is always busy. I CALLED PAYPAL THEY OFFERED ME TO HELP ME IN CASE I WANT A REFUND. I told them that i ll wait until tomorrow if the girl answers me if not i ll do the refund. This so frustrated. They are scam. DONT BUY FROM THEM. I will paste all the inbox i received from them and u realize by you own judge. AND DONT BUY FROM THIS WEBSITE. IF YOU WANNA BUY SOMETHING USE AMAZON.COM OR EBAY.COM THEY ARE THE BEST...

Support center >> Ask a question >> when my order go to be sent? Questions List
Ticket: ***********
Order Number: ******************
Message Type: After-sale Order Enquiries /Order Tracking
Subject: when my order go to be sent?
Message: when my order go to be sent?
State: Processing
Full Name: **************
Ahappydeal Customer Support　
Dear ozzye,

Thank you for placing your order with us.

We regret to inform you that the item EG******* that you ordered is not presently in stock.

We would be grateful if you can choose replacement items, please browse our website for our extensive collection of quality products. We are confident that you will be able to find replacement items that you will be satisfied with.

Thank you for your understanding and assistance.

We hope to hear your decision very soon, so that we may send out your order without further delay.

Many thanks,
Karen

Ahappydeal Customer Support　
I want this one HY-117 4GB Car GPS Navigator Multimedia Player with 7.0 Inch Touch LCD - Black
[EG*******] but i dont wanna pay more money. It wasnt my fault that you have no more in stock. But if it is a big deal the difference in price so you can send this one HY-108 4GB Intelligent Car GPS Navigator Multimedia Player with 5.0 Inch Touch LCD - Black
[EG*******]. Thanks. And please send my items as soon as possible.
Ahappydeal Customer Support　
I AM STILL WAITING FOR ANSWER

Ahappydeal Customer Support?
Ahappydeal Customer Support　
Dear ozzye,

Thank you very much for your recent message.

I am very sorry about it.

I have checked it for you, we have EG******* in stock, but you need to pay the difference, i am very sorry about it, if you don; t want to pay it, the order can not be processed. Hope you can understand.

For this inconvenience, we can give you discount coupon for your next order.

Once again, we sincerely apologize for any inconvenience that may have been caused. Thank you for your continued patience and kind understanding.

Best Regards
Karen

Ahappydeal Customer Support　
So send me this one HY-108 4GB Intelligent Car GPS Navigator Multimedia Player with 5.0 Inch Touch LCD - Black
[EG*******]. Thanks. This one is the send price as the one before thanks.

Ahappydeal Customer Support　
Please just send me [EG*******] that is the same price as the one before. I just want my items. If you have any issue with this one i just want my order cancelled and my money back. I am done with this. Thanks. Sorry but i feel so stressful right now with this situation.

Ahappydeal Customer Support?

Ahappydeal Customer Support?

AND I AM STILL WAITING FOR THEM TO ANSWER ME.

UPDATE 4/05/2014

TODAY THEY EMAIL ME APOLOGIZING AND TRYING TO FIX THE PROBLEM AFTER ALL THIS MESS. I JUST REPLAY AND WAITING...

UPDATE 4/06/2014

TODAY THEY REPLAYED MY EMAILS SAYING THAT THEY FOUND ONE OF THE GPS AVAILABLE. THEY GAVE A ALTERNATIVE BTWN 2 DEVICES. I ALREADY CHOOSE 1 AND CONFIRMED IT TO THEM. NOW I AM WAITING FOR THEM TO SHIP MY ITEMS.

Easy to use

I ordered a HTM H10 Android 4.2 on Feb 18th. This is my first Smart Phone. I still do not have it and never got a shipping confirmation email. I went back to the website to look at my order and account. The site says it shipped on Feb 21 along with a tracking number that I had to pay $1.99 for, which seems ridiculous. Problem is I have no idea what company it is shipped through so how can I track the order. That seems like a waste. Why did I pay for a tracking number then? I wish I had visited
sitejabber.com before ordering from aHappyDeal. Now I worry I may end up with a defective product and that upsets me. I also noticed that for every bad review posted aHappyDeal gives the exact same response. That is disturbing and makes me think they really don't care about their customers. Granted they probably have several hundred orders to deal with but there has to be a better way to ensure they are better at solving problem orders. Is Lucy the only one answering all those concerns? She needs help. Seems to me you are understaffed and that affects your customer service and quality assurance. The tracking number I got is RR*******FJ. What carrier is that? How long should it take for orders to reach their destination? Come on guys... tell your customers up front that it's gonna take 6-weeks. Then give them the option of continuing with the order. If they do not want to wait, then let them cancel the order and go elsewhere. You hurt your business with every customer who receives less than your best service. Eventually with all that bad press on sites like this and social media sites like Facebook you will end up with no customers. Please do a better job communicating with your customers. Give them status updates on their orders or at least a way they can track them on their own. Don't charge for something that is ineffective. I WANT MY $1.99 BACK OR A SITE TO TRACK MY ORDER ON!

UPDATE
Finally got the order but it was not an unlocked phone as advertised and I had to fight with the company to return it and get my money back. I had to pay over $30 for return shipping BACK TO CHINA and I did not get reimbursed for that even though it was their error. BUYER BEWARE! If you buy from this vendor be prepared to get ripped off. It will end up costing you more money than original price. NEVER... NEVER... BUY ANYTHING FROM A COMPANY OUTSIDE OF USA. ESPECIALLY CHINA. They think all Americans are rich and can afford to be robbed.

On Jan. 28th I ordered and paid for a phone tablet and earphones and a toy car. I paid extra for the expedited shipping so it would arrive in time for my bride-to-be's birthday. I realized their would be a 7 day delay because of the Chinese New Year holidays. But the website stated they would resume normal business on Feb. 5th. On Feb. 6th they notified me that my order could not be shipped to my fiance' unless I paid an additional $30 shipping charge because my fiance's location was in a "remote area". I was pissed off because nowhere on the site does it warn you that the shipping charge could possibly be more than twice the original cost given. I refused to pay the $30 more and told them to instead send the order to my address in the USA(fiance' is in the Philippines). Two days later on Feb. 8th I received confirmation of my address change and they asked me to "kindly" wait a few days more for the processing. I submitted another ticket on the 9th asking them to please send my order as quick as possible so it would be in time for my fiance's birthday. They say they will reply within 24 hours excluding holidays and weekends, but of all the tickets and add-on messages I submitted not one was answered in 24 hours. The ticket on the 9th was not answered until 7 days later on the 16th! And the reason they gave for the delay was the Chinese New Year holidays which had already ended TWO WEEKS prior to then! I waited and waited and kept checking the status of the order but every day it said "PROCESSING". Finally on Feb. 13th I called the support chat line and asked what was the processing time. "Ivy" said she would check the status of my order. I talked to 3 different women all supposedly named Ivy. She came back and told me the order was delayed because 2 items were OUT OF STOCK, the tablet phone and the earphones. So after waiting for the holidays and being told to pay $30 more for shipping and then 4 more days to change address and 5 more days for processing I'm told they never even had the items in stock! She told me if I wanted to order a different tablet she could compensate me for all the delays by offering me a 6% discount coupon. I told her that was ridiculous as my email box was full of 8% coupons from them. So the next day on the 14th I sent a request to cancel the original tablet and send an alternate that was nearly identical but $9 cheaper. This tablet said it would be processed and shipped out in 24 hours. I waited 48 hours and nothing. I received no confirmation of changing my order to the other tablet even though I did it as "Ivy" told me to and supplied a new order number for that tablet. By the next day Feb. 17th I still had not received a reply on my original ticket since the one I got on Feb. 8th. TEN DAYS and no reply. By the next day the 24 hour tablet had still not been processed after 4 days. I submitted ANOTHER ticket and said I wanted either the alternate tablet expedited immediately or an immediate refund. I also said I wanted to be issued a store credit for a refund on the expidited shipping fee I paid for as compensation for the order not arriving far beyond the given timeframe and for all the aggravation, frustration, outright lies, inexcusable delays, and ruining my fiance's birthday. It's been 2 days since I issued that ultimatum and to no one's surprise I have not received a response. Very obviously this company totally SUCKS. I wish I would have read all the hundreds of reviews on this site and many other sites who are saying the exact same things as me. Unless you really enjoy waiting and waiting and can afford to throw your money away do not send your money to acrappydeal.com... UPDATE: I got the response message you see here from ahappydeal a couple days after I posted the review. I also got an email from them saying they would take care of this matter, the same way they say it here. I waited 2 days and heard nothing so I issued them an ultimatum. I said I definitely did not want any of there products shipped to me at this point. I said I have read too many reviews about people having major problems with getting their warranties honored. I said the ONLY thing I wanted now was a quick refund of all the money I had sent them a month ago. By this time I wasn't pushing for compensation since I was canceling my order anyway. Even though in the letter here they state they will grant me some form of compensation for all our trouble they've put us through. Anyway, I finished my ultimatum by saying that if they did not refund my money within 48 hours I would begin posting very damaging reviews on my list of 50 review sites. A few hours before the deadline they sent me a message saying that all my products I ordered were in stock now, and asked if I wanted them shipped to me or still wanted a refund. Even after I had distinctly told them 3 times I wanted nothing now but a refund they still tried one more time to put me through more of their bull$#*!. I answered a very resounding NO and got another message the next day saying my money would be refunded in full by PayPal. Two days later it was in my Visa account. And two days after that I sent the cash to my fiance' in the Philippines and she went to her local mall and found a much nicer tablet for even cheaper than the one on acrappydeal.com.