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AgodaReviews 4,436

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 26th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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Singapore
1 review
0 helpful votes
Follow Raymond S.
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My go to website for hotel booking. Have used it about 5 times over a period of 2 years. It has good offers, and reliable, and gives loyalty points which you can use them to offset your booking fee.

Date of experience: May 27, 2015
Thailand
1 review
0 helpful votes
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Agoda
May 27, 2015

www.agoda.com is the best site for hotel booking, i m using this from last 5 years i can tell you in short this is best for Hotels booking always get good deals.

Date of experience: May 27, 2015
Australia
1 review
0 helpful votes
Follow Yu C.
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Love the convenience of hotel booking and the great rate provided. Good look and feel of the website too. Reward points are awesome!

Date of experience: May 27, 2015
Philippines
1 review
1 helpful vote
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I would highly recommend this site for travelers like me. Booking is hassle free and with an option to pay later.

Date of experience: May 27, 2015
Hong Kong
2 reviews
2 helpful votes
Follow Sai S.
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Agoda gives me the best rates for hotels all over the world. The rewards system saves you more money. Great website!

Date of experience: May 26, 2015
Minnesota
2 reviews
0 helpful votes
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Very good
May 26, 2015

I found better hotels rates on this website compared to quite a few other popular websites, the hotel I booked was $10.00(USD) less than any of the other websites.

One minor suggestion when using filters on the website it's a bit user UNfriendly, as you have to input one filter at a time, why not give the customer an opportunity to enter all filters then re-search.

Date of experience: May 26, 2015
GB
1 review
1 helpful vote
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I find this site very efficient and have booked hotel accommodation for years using them.

Date of experience: May 26, 2015
Malaysia
1 review
14 helpful votes
Follow Azmil H.
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Agoda.com has been and still really helpful for everyone in this entire world on searching for accommodation globally. Whenever you purchase your room in any hotel, you will get point (Agoda Rewards) out from it. Which i think, it is really WORTH IT! I mean it! You just only have to sign up as a member but that's not a big deal?! The Agoda rewards point is the point you can redeem on purchasing your room in the future.

Date of experience: May 25, 2015
Australia
1 review
1 helpful vote
Follow J M.
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Agoda is the best - I love their points system, and I am yet to find a cheaper rate anywhere else. Top stuff!

Date of experience: May 25, 2015
California
1 review
0 helpful votes
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I will always use this site now.
I was looking for a special 5* Hotel deal in London and they came up with a fantastic price.
Booking was then very easy.

Date of experience: May 25, 2015
Massachusetts
1 review
0 helpful votes
Follow Arif T.
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This has been my 3rd booking through AGODA the website is simple, easy to navigate and ituitive. The booking choices are multiple with very good optional information through reading the reviews. Best of all the site presents good deals up front. I will return to the site again.

Arif Toor M, D,

Date of experience: May 21, 2015
Australia
1 review
1 helpful vote
Follow c K.
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I confused myself and booked the wrong dates for a hotel. After a minor freak out thinking i would loose my money I simply went into manage my booking and requested the date change in the self manage bit and minutes later I got confirmation that all was good. This saved me a lot of worry and anxt.

Date of experience: May 21, 2015
Singapore
2 reviews
0 helpful votes
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Agoda displays clearly the room type and room info etc very clearly. Easy to use and understand and has insider deals too which are very good

Date of experience: May 21, 2015
Australia
1 review
0 helpful votes
Follow RonaldAnn B.
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Agoda bookings has never let us down anywhere in the world!

Date of experience: May 20, 2015
Hawaii
2 reviews
1 helpful vote
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Linked to this site via Trivago while looking for an overnight stay at Kansai International Airport. Got my room reserved at the best available price! No problems during booking.

Date of experience: May 20, 2015
Thailand
1 review
0 helpful votes
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Very good!
May 18, 2015

Very convenience for booking hotel around the world

Date of experience: May 17, 2015
Australia
1 review
1 helpful vote
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Easy to Use
May 18, 2015

The site was very easy to use and prompt to get my booking completed. I will use again

Date of experience: May 17, 2015
Thailand
1 review
0 helpful votes
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Very simple hotel with few amenities. They do have good satellite TV and fast WI-FI. Breakfast is pretty lame, but it's included in room price. Friendly and helpful staff, but a few employees are not bilingual. If you are travelling with an Isaan wife, girlfriend, husband or whatever blows your skirt up, it shouldn't be a problem. It is only a short walk (less than a half mile/ km) to the Thai Consulate and Embassy and a 200 Baht TukTuk ride to the riverfront, so you don't have the noise and crime that backpacker hotels seem to attract.

Date of experience: May 17, 2015
Arizona
1 review
1 helpful vote
Follow NATALIE K.
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YOU CANNOT TALK TO A PERSON.
YOU LEAVE ALL THE INFORMATION.
IT SENDS YOU STRAIGHT TO VOICE MAIL.
I EMAILED CUSTOMER SUPPORT 3 TIMES.
NO ONES EVER CONTACT YOU BACK.
STILL WAITING FOR REFUND.
STAY AWAY NO CUSTOMER SERVICE. AT ALL.
WATCH THE STAR RATING ON THE HOTELS.
THEY SAID THE HOTEL WAS A 3 STAR.
I LOOKED AT OTHER SITES.
1 STAR SO I CANCELED BOOKING.
DIRTY THEY NEVER CLEAN ROOMS.NO HOUSE KEEPING. BROKEN ITEM ALL OVER THE ROOM. BAD REVIEWS GO ON AND ON.

Date of experience: May 17, 2015
Malaysia
1 review
0 helpful votes
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Really helpful system with best insider deal given. Keep it up agoda

Date of experience: May 17, 2015