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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 26th among Hotels sites.
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Easy and clear booking transaction, excellent pricing in compare to other booking sites.
I have always had excellent service with Agoda. I had a problem with a booking in December, which was managed with great concern by Agoda, and so I have nothing but praise for them. I look at a lot of booking websites, and find Agoda quite often, have the best deals.
I was looking everywhere in Winnipeg for a hotel with a balcony and sauna. Found out the Hilton had that and started looking online for the best price... and found agoda.com
Had the cheapest rate by about $40. I looked up other reviews to make sure the site was safe and concluded it was and went for it. It couldn't have been easier!
I didn't get my confirmation email for about 25 minutes which made me nervous enough to look up a contact number and there were no Canadian numbers which is why I'm giving it a 4 out of 5.
When I called the US number I found that my booking was confirmed. I also called the Hilton and the room I booked online was the same room the hotel had me in.
If I wasn't worried about using a new site it would have taken like 2 minutes even though I didn't sign up for anything.
The automatically create a user and password for their website after booking which they send you through email.
Overall wonderful site. Highly recommend!
User Friendly online booking, very prompt in the search machine and total booking time made in very little or no wasted time. Very impressed.
Agora is a great way to get the best prices on hotels. The website is easy to use. The filters let you narrow the search and the map feature is great.
I Love using Agoda because they have great accommodations at very reasonable rates. And it is one of only 3 Accommodation Sites I trust... Fast... Safe and. Secure
I used Agoda for most of my bookings to Malaysia. Its easy n efficient! Most reliable n trusted!
I was trying to claim my reward at agoda.com, I was just trying to see if I can claim my reward. I was really surprise that they gave me 25 USD reward equivalent to my one night accommodation in Bangkok. Thank you agoda.com. More power to all of your team.
I frequently travel and I always book my hotel through Agoda. They have the lowest price as compared to other hotel booking websites.
Booking at Agoda.com is really easy and quoted prices are the best!
I always use Agode. Good thing that you also earn Points, have a customerservice that can help you to do changes or anything
Just booked a hotel reservation in Kuala Lumpur for my wife a while ago who is in Bangkok. Found out that her email is no longer working. Called Agoda to have the booking confirmation sent to my email instead and got it in seconds.
Thank you Agoda!
User friendly. I can book hotel while walking on the street
It's super easy to book the hotel. I can filter it by my criteria, see it on the maps, know the detailed info like distance to airport or shopping center, see the review & the best of all it's the insider deal! Super worth the money. I like the pay later too... makes me smile for a while. Best hotel booking web in my opinion! Been using this for 2 ys.
Recently I made 2 reservations through agoda.com. I had actually used them in 2014 and had no problem. So I felt they are a good company and needed to deal with them once again. Unfortunately one reservation went through but the other one did not. I started panicking. I just want to thank agoda.com customer service for their patience and help in dealing with a problem that was not even theirs. My bank had actually frozen the transaction and in a bid to reverse the charges, charged me twice. The phone calls made to me by agoda.com and the emails advising me what to do and where to go were superb an calming. Bravo agoda.com
This is a fast and effective way to book hotels worldwide and it is cheap..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members