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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.
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Agoda provided an easy and fast service for either booking or cancellation when required. Fully satisfied with the service and will always use Agoda for my future hotel arrangement..
I have always booked accommodation with Agoda in many countries around the world and I have never had any problem and always and always been given very good rates.
Thank you Agoda!
Simple to use and best rates, I travel for Business a lot and this site always has great deals and service. Highly Recommend.
Steve
Worst experience booking a hotel room ever. When I arrived, they literally had no record of me at all. Couldn't find my name, confirmation number or anything else. I called Agoda to see what was going on an was met by a terribly rude woman who put me on hold for 32 minutes while she called the hotel.
The hotel received an e-mail from them with my reservation information - but no confirmation that it had been paid. Agoda had already charged my credit card and I already paid the bill, so back on the phone. Another rude woman and another 26 minutes on hold later, I got my reservation.
When I asked the woman who was going to reimburse me for the hour of wasted time - she laughed, called me a liar and hung up on me.
Never again.
Excellent and convenient service where I can find great discounted rates!
I v seen the comment and most of them are happy with the hotels facilities that is the mean things.
Been using Agoda for all my hotels booking. Never fails me before.
I used Agoda multiple times for many years. I like the uncluttered but informative layout of their website. The site is fast in response and works good. One suggestion is to have a comparison option. Assuming that I have finalised 3 or 4 hotels and if I want to a quick comparison of them, this option will be useful.
The booking very fast and efficient and the best thing I can get the best price through Agoda.
I love the rewards points which helps us to save a lot. Thanks Agoda!
I had been using Wotif and Booking for years, but Agoda is easier to use and better rates, from what I can see.
I have been booking through Agoda for years, the points build up really fast & I have never been let down. Their customer service team is also fantastic, always happy to help.
I stumbled upon this website only a year ago and I have already booked 4 hotels with it.
I am extremely happy with the listing of hotels and prices and specially the insider/agoda deals.
I would highly recommend this website for your travel planning.
Booking with AGODA is very easy. Their system is very efficient and convenient for customers. I've had no problems with them for more than 5 years that i have booked hotels. Even the cancellation of rooms has no difficulty. Their rewards program is also true. Go and book thru AGODA NOW!
The site is easy to navigate, I got in to book for a cheap room, I got even a cheaper room near the Canton Fair in Guangzhou, China.
I am happy with the experience.
Agoda always gives more options and best prices. I have come back again and again, always great value.
I have stayed in many hotels using AGODA over the years and I am very satisfied with their service. Easy booking plus pay with big discounts on nice hotels. You also have a choice
Of pay now or later and free cancellation. I can recommend AGODA to anyone.
Easy to use website, for my hotel in Spain you were the cheapest, with the best service.
Regards,
Brian James
I hope u can give some good prize or gift for yr vip members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members