AgodaReviews 4,436

There are in general more hotels available on Agoda compared to other sites, say, Expedia. There are many choices of B&B on Agoda while other websites typically lack this feature. Agoda's prices, however, are not always lowest; but they are certainly more transparent - the listed prices are final prices you pay, while on other sites the prices may exclude fees, service charges and taxes. I would recommend using Agoda as base for looking for a hotel, and once you find your favorite hotel, compare prices with other sites.

I do a lot of research across a lot of different web sites before I travel and consistently find that Agoda is the best when booking accommodation. The info and reviews are accurate, pictures and room information (especially room size) are very handy when considering a room. You can also apply filters to narrow your search by location, price, facilities, star rating etc. Price wise they are generally the best or within a few USD of any other sites. Also the price they quote is the price you pay, no other additional taxes, charges or commissions. I have been using them for over 10 years, never had any issues and also nice to earn bonus points to apply to future bookings. Great service and website

I have made a reservation on 08.10.2015 for 1 night stay at Hostel 44 and my cheking in was supposed to be on 11.10.2015. At 11:00 PM I arrived at 13 Kyrnigradska str. And was totally shocked to find out that the hostel (Hostel 44)does NOT EXIST!
Furthemore, according to the people who were living nearby, there was no such place at that address in the past at all or any other sort of accommodation. According to the neighbours, 5 moths ago at the same address somebody has given several rooms for rent (part of his/her apartment), but the Bulgarian authorities had shut them down.
So, at 11 o'clock in the evening me and a friend of mine, had to stay on the street in the pouring rain, without an idea where to go. Only the fortune, had brought us to a Jewish hotel ( Levitt hotel), which was completely full at that time ( just as several other places we had the chance to check before), but the staff was kind enough to leave us in the kitchen and saved us from sleeping on the street during a severe rain storm. The staff explained to us that this is not the only time they accommodated guests, who were cheated by booking.com
In my opinion, you are promoting fake accommodations in order to get access to my credit card details and to use them for criminal purposes.

We booked with Agoda for a hotel in Ubud, Bali. According to the site and our hotel voucher, there was airport transportation to the hotel. When we arrived at the airport, there was no one there to greet us. We had the airport put an announcement out BUT no response. We got the airport info desk to call the number on our voucher BUT it didn't go through.

We finally hired a taxi and when we arrived at the hotel we found out they do not do airport shuttles and the hotel number was incorrect! I will never use Agoda again.