business logo of Agoda

AgodaReviews 4,436

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Agoda?
grey star
grey star
grey star
grey star
grey star

Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Kaye K.
Unfollow Kaye K.
Share Review
Report Review

Agodalicious!
October 18, 2015

I have used Agoda overseas and have found that I am very happy with the service as soon as you book you receive an email to confirm you booking and the fact they are connected to Virgin airlines I also get Velocity points for the booking. The Hotels in Italy, Turkey and Berlin were fantastic so I will always book with Agoda from now on.

Date of experience: October 18, 2015
Australia
1 review
0 helpful votes
Follow Brady M.
Unfollow Brady M.
Share Review
Report Review

How Easy Was That
October 18, 2015

Its our wedding anniversary wanted to book something nice and quick. How convenient and easy was this.
Cheers Brady

Date of experience: October 18, 2015
KR
1 review
0 helpful votes
Follow Sandra R.
Unfollow Sandra R.
Share Review
Report Review

This site is very user friendly and fast! Gets me what I want when I want it!

Date of experience: October 17, 2015
Singapore
1 review
0 helpful votes
Follow PS K.
Unfollow PS K.
Share Review
Report Review

Ease of booking
October 17, 2015

I have been using Agoda for many years now. I find this is 1 of the cheapest and most reliable sites.

Date of experience: October 17, 2015
Fiji
1 review
0 helpful votes
Follow Garry F.
Unfollow Garry F.
Share Review
Report Review

Awesome Agoda
October 17, 2015

Have booked several stays through Agoda and they always have great rates and an extensive list of options for staying in places.

Date of experience: October 17, 2015
Australia
1 review
0 helpful votes
Follow Roger P.
Unfollow Roger P.
Share Review
Report Review

Great site, good rates
October 17, 2015

Easy to use, good rates and excellent site layout. Heaps of information and good maps

Date of experience: October 17, 2015
Sweden
1 review
0 helpful votes
Follow Hakan A.
Unfollow Hakan A.
Share Review
Report Review

The insider Deals means great savings.
Easy with the app, no need to print vouchers anymore!

Date of experience: October 17, 2015
Singapore
1 review
0 helpful votes
Follow Toon O.
Unfollow Toon O.
Share Review
Report Review

I was looking for a last minute booking at hotel and found that agoda still has it.
Not only so, it has further discount if I book using certain card.
Great deal and good value.

Thus far, the best price I can find. Five stars rating!

Date of experience: October 17, 2015
Australia
1 review
0 helpful votes
Follow Eric Y.
Unfollow Eric Y.
Share Review
Report Review

Very easy to book
October 17, 2015

I like to book with agoda, because the room rate charges directly to my credit card. No need to worry to pay when I go to check in.

Date of experience: October 17, 2015
AE
1 review
0 helpful votes
Follow Franswa M.
Unfollow Franswa M.
Share Review
Report Review

Most convenient
October 17, 2015

I would suggest AGODA instead of Booking.com, AGODA has better deals fast process and peace of mind.
Agoda saved me AED 100 per room on my booking compared to booking.com

Date of experience: October 17, 2015
Australia
1 review
0 helpful votes
Follow Damien K.
Unfollow Damien K.
Share Review
Report Review

The search brought up exactly what I was looking for and the choice made easy by Agoda special deal.
It was so easy to use and with only a couple of clicks, the booking was made and paid for.

Date of experience: October 17, 2015
Mauritius
1 review
0 helpful votes
Follow Gunaseelan T.
Unfollow Gunaseelan T.
Share Review
Report Review

Fast and Easy
October 17, 2015

Good selection of hotels with good discounts. Maps included. Lots of customer reviews on hotels.

Date of experience: October 17, 2015
Thailand
1 review
0 helpful votes
Follow Martin L.
Unfollow Martin L.
Share Review
Report Review

Very quick and easy
October 17, 2015

Website offers detailed information with customer reviews. Booking is so simple. Highly recommend Agoda

Date of experience: October 17, 2015
Malaysia
1 review
0 helpful votes
Follow Coco T.
Unfollow Coco T.
Share Review
Report Review

Convenient & Time Saving
October 17, 2015

I love to book all my accommodation via Agoda because it is really convenience with hassle free. Everything is just within a click and the confirmation is just instant!

Date of experience: October 17, 2015
GB
1 review
0 helpful votes
Follow Garry C.
Unfollow Garry C.
Share Review
Report Review

Great rates
October 17, 2015

Great rates but better if taxes etc were included from beginning

Date of experience: October 17, 2015
India
1 review
0 helpful votes
Follow Ashish K.
Unfollow Ashish K.
Share Review
Report Review

Best Deal
October 17, 2015

Got Best deal on agoda.com along with free cancellation option. The whole booking process was very robust and easy.

Date of experience: October 17, 2015
Thailand
1 review
0 helpful votes
Follow V T.
Unfollow V T.
Share Review
Report Review

Best way to book
October 17, 2015

Convenient, easy and best way to book anywhere in the world!

Date of experience: October 17, 2015
Indonesia
1 review
0 helpful votes
Follow Faith N.
Unfollow Faith N.
Share Review
Report Review

I just arrived in Ubud, Bali Indonesia and was so pleased to see this beautiful villa that I booked at a fraction of the price on AGODA.COM
I will be returning to agoda.com as my resource for my stays from here on out. I am really pleased with how easy the on-line booking process is. Only one grumble - it was listed as a villa with a bathtub (which I specifically keyword searched… reaaaalllly wanted to soak in a tub - NOW!) and unfortunately I only had the option for a shower. I am not sure if this is agoda's misstep or the resort's. But this is my one complaint thus far.

Date of experience: October 17, 2015
Singapore
1 review
0 helpful votes
Follow Mash A.
Unfollow Mash A.
Share Review
Report Review

Easy and convenient
October 17, 2015

Easy access to hotels. Easy to book and pay. Easy... easy... easy

Date of experience: October 16, 2015
China
1 review
0 helpful votes
Follow Howard K.
Unfollow Howard K.
Share Review
Report Review

Easy looking website, easy to book, use it for years, never any problem, even made a mistake myself, they helped me out in the middle of the night, good service!

Date of experience: October 16, 2015