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AgodaReviews 4,436

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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Thailand
1 review
0 helpful votes
Follow Helmut F.
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Quick and easy way to book the desired hotel with the best offered prices on market

Date of experience: November 2, 2015
Malaysia
1 review
0 helpful votes
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Great!
November 2, 2015

Agoda Booking very helpful to find a great deal hotels for traveling. Keep it up!

Date of experience: November 2, 2015
Singapore
1 review
0 helpful votes
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Easy and friendly site
November 2, 2015

I have had very good experience with agoda website booking my hotels every time I travel. There were times I had to make some changes to my booking but had difficulty doing on the website so I called the customer service no.(Singapore) late at night and the problem was resolved to my satisfaction. My call was attended to very quickly and I was not kept on hold at any given time or told by a voice recording to press random nos. For specific services which can be confusing and frustrating at times. Its a seamless friendly to use process from booking to payment and it is the best guaranteed price offered indeed.

Date of experience: November 1, 2015
Kuwait
1 review
0 helpful votes
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Best Offer
November 2, 2015

I find the Agoda the lowest between all the web site for my new reservation in Dubai,

Date of experience: November 1, 2015
Singapore
2 reviews
2 helpful votes
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Fast booking
November 2, 2015

Good deal & fast booking
Will know if hotel fulfil all the promises made by aged bookings

Date of experience: November 1, 2015
Malaysia
1 review
0 helpful votes
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Easy, Fast and Efficient
November 2, 2015

Easy to search for the hotels, price and facilities are clearly displayed, fast in making the booking and payment. Keep it up!

Date of experience: November 1, 2015
Australia
1 review
0 helpful votes
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Website was easy to use i was able to have a conversation and eat a steak at the same time

Date of experience: November 1, 2015
Malaysia
1 review
0 helpful votes
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Its friendly and very easy to book and with confidence that its secure

Date of experience: November 1, 2015
India
1 review
0 helpful votes
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Easy hassle free booking
November 1, 2015

It provides very easy and user friendly booking options. Also it provides the platform for us to select from the the best available deals.

Date of experience: November 1, 2015
Singapore
1 review
0 helpful votes
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Lowest price compared to other online booking. I will purchase again from Agoda.

Date of experience: November 1, 2015
Philippines
1 review
0 helpful votes
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Agoda is super user-friendly. It offers the best deals. Never disappoints me :) I'm simply excited on my upcoming trip!

Date of experience: November 1, 2015
BN
1 review
0 helpful votes
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Agoda had made the customer most valuable client everytime.

Date of experience: November 1, 2015
Singapore
1 review
0 helpful votes
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The site is useful for you to search for hotels and to hear from other people's reviews.

Date of experience: November 1, 2015
Australia
1 review
0 helpful votes
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Your onto the deals that matter. As im into a good deal to. Thanks i can now book a flight..

Date of experience: November 1, 2015
Malaysia
1 review
0 helpful votes
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I have made most of my booking in Agoda, i have great experience to do booking in Agoda, All the review and comment provided did gave me a great Opinions / ideas in Booking a place to Stay,

Date of experience: November 1, 2015
GB
1 review
0 helpful votes
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I've been using agoda since 2010 and I never had problems with it. I've collected enough points to gain free hotel stays as well. It also has the best prices.

Date of experience: November 1, 2015
Indonesia
1 review
0 helpful votes
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Great
November 1, 2015

Fast process, simple app, if you can add more for payment methode rather than credit card only, it will be excellent.

Date of experience: November 1, 2015
Norway
1 review
0 helpful votes
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Agoda offer a user friendly service with highly competitive prices. It is easy to access information about the hotel rooms: terms, conditions, taxes, breakfast etc.

Date of experience: November 1, 2015
Thailand
1 review
0 helpful votes
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Being using agoda a few years now and the service, rates and ease of use has been excellent! Even when there was a problem with flight cancellation and date changes for the hotel booking the agoda customer help staff were "on it" and solved the problem in minutes. Excellent!

Date of experience: November 1, 2015
Singapore
1 review
0 helpful votes
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Neat and convenient
November 1, 2015

I have all the information that I need to choose an accommodation that meet my needs on one website. And i get great savings for consolidating all my bookings.

Date of experience: November 1, 2015