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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.
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I use Agoda often because the website is simple to navigate and it is very easy and clear.
It also provides all the information of the hotels very clearly and most importantly, I like to know how long the hotel opened or renovated since when. This is the only site that seemed to provide this information where most of the other sites do not.
Of course, it also has benefits of customer reward points.
Website is easy to use and the lowest hotel offer price I have come across
Try it and you'll be glad you did. I do a lot of travelling and I find this website user-friendly and helpful.
I have booked thru Agoda approximately 10 times and loved it everytime.
The most simplest, easy to use, quickest and cheapest site that I have found.
With reward system in place, it is by far the only site to book.
Any problems I have had with hotels, Agoda have settled it with no dramas with great after booking care and customer service. I have looked at other sites to compare prices only to be diverted back to Agoda. The other guys cannot compete. 100% recommend.
One of the top online booking website in the world.
Today I invested 4 hrs time, and I find Agoda is the best among other hotel booking site.
Kudos to the developper.
I have used your services in 2013 and 2015. I am about to have my 77 birthday in the coming months, and your clear information on potential bookings easy for me to understand
Up until now I made serveral bookings on agoda.com and am very pleased with the ease of use. Recently I had to cancel a booking and due to some error in the online service had to contact customer support. Their english is very good, the persons I spoke to were very friendly and helpful and even contacted the hotel for me since I don't speak the native language. Everything got resolved with a single phone call and although I sat in the queue for a minute or two with some nice reggae playing, their support was fantastic.
Easy to book your reservation. Good prices. All credit cards accepted.
Fast and efficient just the way I like to do business. I don't have to worry about the details when their professionalism takes care of them and notifies me.
A very-friendly platform to use, for making online bookings.
You better be a member now because they give Insider Deals! Thanks Agoda
I love Agoda. It is always so easy to search and book. A good selection of search criteria make it much easier to narrow down the search for value/budget. I always use Agoda and don't imagine that's going to change anytime soon.
Great selection and good reviews of hotels by guests tht have stayed there... I really do love having other opinions when I haven't visited the country before.
I had a fantastic 4 night stay at The Danna Langkawi with my partner and two friends. We each booked grand merchant room. Four nights seemed like the perfect length of time to spend at the resort, it was enough time to relax and see some of the local sights.
The rooms were incredibly spacious, tastefully decorated and spotlessly clean.
Service - friendly and unintrusive in all departments. Special mention must go to Fuad who is full of energy and great with the hotel guests.
Food - we tried all dining options. The a la carte meals in the main restaurant were delicious. The food in both pool and Strait & Co were casual and consistent.We tried room service one night and the service and food were delivered efficiently and tasty. The hotel is well located safe, i could see security employees on the beach and around the hotel.
For sure we will return soon.
Since I have my own experience using agoda app in my iphone and ipad, I can do all of my travelling booking during my busy day.
Thanks, it's really helpful and reasonable price guarantee
Regards
Melani
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members