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AgodaReviews 4,436

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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Australia
1 review
0 helpful votes
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Help with Booking
November 25, 2015

Excellent customer service given when I made a mistake with my booking.

Date of experience: November 24, 2015
North Carolina
2 reviews
0 helpful votes
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We have found the lowest prices for our various locations using the Agoda site.

Date of experience: November 24, 2015
GB
1 review
0 helpful votes
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Easy booking system
November 25, 2015

I have used agoda for the last 4 years, every thing I have booked has been exactly right really happy with this service

Date of experience: November 24, 2015
Japan
1 review
0 helpful votes
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Book now pay later...
November 25, 2015

This system of Agoda that i like it most. Thank you hope to see more available 4 or 5 star hotels in you book now pay later. God bless

Date of experience: November 24, 2015
Malaysia
1 review
0 helpful votes
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Awesome deal..
November 25, 2015

The easiest online booking and the most awesome deal offer.

Date of experience: November 24, 2015
Australia
1 review
0 helpful votes
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Easy
November 24, 2015

Great prices... And the book now pay later options are convenient.

Date of experience: November 24, 2015
Indonesia
1 review
0 helpful votes
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Great rewards achieved!
November 24, 2015

Been a loyal user since 2011, I almost always use Agoda to book hotels all over the world. Never had a problem with it and I think I could get the best price from it... And I'm so glad that finally I could redeem my points achieved to book valued hotel with such a cheap price after discounted by the rewards I achieved!
Thank you Agoda!

Date of experience: November 24, 2015
Singapore
1 review
0 helpful votes
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Reliable and secured
November 24, 2015

I have tried so many times booking hotels for different countries of my destination thru agoda. They are very reliable site and im i feel very secured. Information and details of hotels are complete and clear just i wanted to know. Totally good and convenient for me.

Date of experience: November 24, 2015
Singapore
1 review
0 helpful votes
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Hotel Bookings
November 24, 2015

Agoda has never failed me. All the hotels that I have booked through Agoda I am happy to say that I am very satisfied. Moreover rewards points are given. In exchange we can redeem these points to lessen our hotel room rates. Hence we get o pay less

Date of experience: November 24, 2015
Indonesia
1 review
0 helpful votes
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Fast & easy
November 24, 2015

Agoda made easy booking, safe and fast confirmation

Date of experience: November 24, 2015
Indonesia
1 review
0 helpful votes
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I have been using agoda for many years. I am very concerned about secure transaction processing and have not had any problems, ever, with agoda. I have been able to book at short notice and can find a hotel for my regular business travel easily. I really appreciate Being able to book accommodation for my family even when Im not travelling with them. I also enjoy using Agoda points for my holiday bookings.

Date of experience: November 24, 2015
India
1 review
0 helpful votes
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AGODA has the best options with the most competitive pricing. And more importantly Its very reliable. When my hubby and MIL were stranded in Mecca with the travel agent causing confusion over their hotel booking, I instantly booked through AGODA from india and they got a room at the Hilton. Awesome!

Date of experience: November 24, 2015
New York
1 review
0 helpful votes
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So easy...
November 24, 2015

I loved that I could use paypal as payment. Makes the the whole experience seamless and simple!

Date of experience: November 24, 2015
India
1 review
0 helpful votes
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Agoda is a friendly website and cost of the rooms in a hotel is very competitive with a worthy facilities. Pl. Keep and continue the same.

Best Wishes,

S Loganathan, India

Date of experience: November 24, 2015
Indonesia
1 review
0 helpful votes
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Nice Booking
November 24, 2015

Nice website and so easy to learn for hotel booking

Date of experience: November 24, 2015
New Jersey
1 review
0 helpful votes
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It's very comfortable!
November 24, 2015

It's a very nice and clean hotel. I have been there before I went to the USA.

Date of experience: November 24, 2015
India
1 review
0 helpful votes
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I was confused which hotel to book in reasonable and affordable rate in Kolhapur city. Through
Net i easily got access to book a room that too within my reach for 1 day. I m happy
To add that even confirmation was quick. As regards to hospitality, let me stay first
Experience the service then shall be in a position to recommend.

Date of experience: November 23, 2015
India
1 review
0 helpful votes
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I have lot of travel due to my profession of sales & marketing. I traveled a lot and booked always (in abroad only) through AGoda. Always got very good performance and service. I trust 100% on agoda only. My averge hotel booking (domestic & international) is over 30 rooms in a month which booked through Goibibo, MMT & agoda. I give no 1 position to AGoda.

Date of experience: November 23, 2015
Australia
1 review
0 helpful votes
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We have used Agoda on many occasions and found the site and the ease of booking to be very 'user friendly'.

Date of experience: November 23, 2015
Canada
1 review
0 helpful votes
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Great Online Experience
November 25, 2015

I have stayed in Agoda Hotels in several countries and have always been satisfied with the ease of navigation on their website and quality of service provided.

Date of experience: November 23, 2015