The company enjoys a generally positive reputation, with many customers praising the vibrant quality and unique style of Afremov's paintings, which often enhance home and business environments. Customers appreciate the personal touch in customer service, noting prompt responses and helpful staff. However, some negative feedback highlights issues with order fulfillment, including discrepancies between advertised and received artworks, as well as communication challenges regarding returns. Overall, while the artistic appeal and customer service are strong points, addressing fulfillment and communication concerns could further enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
I can´t believe my eyes how many people here consider these reproductions to be beautiful. Here are pictures to compare - the first one they have on their website and the others which they sent us. I thought everyone could see the difference.
From our mail to Mr. Afremov:,, The overall level of detail is just so basic! Less colors (mostly yellow), such big strokes of brush, even the number of street lamps is wrong... Branches of trees don´t "embrace" the pavement. And why is the reflection of the nearest lamp smallest? I can´t shake the feeling, that this painting is a work of an apprentice or someone who doesn´t care about the quality of his work. We like the painting you offer on the website even more than the original. If it would be possible to exchange the one you sent us for one which would look like the one on your website, we would be glad. In this case, we would appreciate sending a photo of the painting before sending the painting itself. If it wouldn´t be possible, I ask for a refund and will send the amateur version back. It isn´t ugly on the whole, but it is neither what we paid for in the first place. Another "bonus" on the painting is the staple sticked in the middle of the picture (photo also enclosed). We wouldn´t mind that, if the picture looked like it should."
Only one thing I can appreciate - fast communication and delivery. But their reaction to our reproaches was none. You can see photos of pictures they sent us: the same $#*!ty thing.
We asked for a refund and we got it quickly (without shipping ofc). Then we ordered a printed version of another Afremov´s painting from Amazon and it´s way cheaper and beautiful!;)
I am sorry for Leonid Afremov to have sons that desecrate his art this way.
I was worried when I ordered a painting from another country. But I wanted to buy a painting of Afremov so much. Therefore, I took a risk. Thanks to the guys from the studio for helping from the moment of the order and up to the moment when the order was received. They were always in touch.
The site is great. My friends suggested it when I liked their paintings by Afremov. I have bought them for myself. It is wonderful that I can buy such beauty inexpensively.
I like to travel. Therefore, I like the paintings with the urban landscapes of Afremov. I've been buying them in the studio for 3 years. Thank you for your work.
"Sunset at the Lighthouse" was my first painting by Afremov. It was a trial order because I was worried about the delivery. I will continue to order periodically. I've already picked out a couple of prints and paintings.
There were some problems with the shipment or customs. The bow came a little wet. But thanks a lot to the studio for the fact that its employees take such careful care of the packaging of the paintings. Despite all the problems, the paintings remaining intact.
I got the painting recently. It was just delivered in time for the holiday. I want to give it to my husband. He likes the work of Afremov. I bought the painting "Morning Glow". My husband also likes daisies very much. The painting is unusual. It is drawn in cool colors.
Excellent! Both the picture and the work of the studio pleased me. Nothing has gone as smoothly for me in life as ordering and delivery of Afremov's painting The landscape is very beautiful by itself, and in the room on the wall, it looks just gorgeous. Thanks for the perfect job!
We purchased several paintings of the appropriate theme for our dance studio. We want to collect a whole collection. These paintings look very beautiful here. Some people say that these paintings have unique properties. I hope that they will help our children to dance even better)
We made repairs in the apartment. I wanted to buy the paintings. Thanks to friends who suggested the site of Afremov. I like his paintings very much. This is such a riot of colours, cheerfulness. The painting came undamaged. It was slightly different in color from what I'd seen on the computer. But these were the inaccuracies of the monitor. The picture is even brighter in reality. It gives a sunny mood in a dreary winter.
I have only one picture of Afremov. I received it from his studio just a month ago. I found out about this artist too late. But I am glad that the son continues his work, and that the paintings take on a new life.
I ordered a giclee and painting from the studio of Leonid Afremov. The package arrived undamaged. The order was carefully packed. Everything went quickly and without problems, even at customs. I am very happy!
I like the work of Afremov. My living room is already decorated with 3 paintings. I want to buy giclee and prints. I've already placed an order. Thanks to the owners of the studio for their help in choosing and placing an order.
I gave Afremov's paintings to all my friends for the holidays last year. I have 5 paintings by the artist at home, and my guests always admire his work. I buy paintings on the artist's website. Thanks to Leonid's studio for keeping his business alive.
I bought a couple of paintings on the website of Leonid Afremov. Of course, it was not entirely convenient that I had to wait for purchase so far away. I was worried about the delivery. But in my case, everything was fine, thank you.
Recently, I received my order from Afremov's studio. These were 3 paintings of the artist. The paintings were incredibly beautiful. I never thought it was so beautiful. The internet does not fully convey the beauty of paintings. How can such masterpieces be created with an ordinary palette knife? I am grateful to the studio for the quick execution of the order, constant feedback, and help in choosing the paintings. The package arrived carefully packed. It was clear that the studio staff took care that the paintings reached the buyer in the best possible way.
I ordered a recreation for "Rainy wedding" painting. I also emailed afremov.com support and asked them to send me a photo of the actual painting for approval, before sending it to me. They replied within hours and confirmed they will send a photo, once it's available. After 2 days I received the photo, but did not approve it, as it was not that similar to the original, I replied to them and explained. They said they will send me a new photo, or a different recreation in about a week. I received it 10 days later, and it was beautiful, very similar to the original, so I approved it. They sent it with DHL Express 2 days after my approval, and in another 10 days I received it. The delivery took so long because it was sent from Mexico to Romania, and it had to go through customs. I had to pay customs tax, that was around 30% from the invoiced price of the painting. The painting received is stunningly beautiful, vibrant colors and full of life, much more impressive than the photo. It has texture and smells of oil paint, it really makes me happy just to look at it. It was wrapped in a plastic tube, and I received it safely, without any damages to it. I can't wait to choose a frame for it and hang it on the wall!
I fell in love with Afremov's paintings at first sight. I like landscapes, urban scenes, still lifes, and portraits very much. I began to buy paintings in his studio whenever possible. All paintings are wonderful. The paints are of high quality. The paintings are just amazing. I keep adding to the collection. All the works are beautiful. I express my gratitude to the studio for the opportunity to touch these masterpieces.
I've been buying paintings in the studio for years. I already have a whole collection of paintings. There are already 5 paintings of the artist in my office. I'm not going to stop. I want to buy many more beautiful paintings. Thanks to the studio of Leonid Afremov for continuing to provide an opportunity to buy such beauty at a low price.
Afremov's paintings cannot be confused with any others. Once I was lucky to attend an online masterclass where Leonid Afremov was the speaker. I've been very passionate about his work ever since. Therefore, I would like to express my special studio continues to work and delight its fans with pictures.
Answer: You won't find better quality for the price Afremov provides. You just won't.
Answer: The transparency of the business, the beauty in the paintings, the dedication to the true collectors.
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: International shipping takes 3-4 weeks from the moment of purchase until the delivery. Here is our shipping policy https://afremov.com/Shipping-Policy.html
Answer: Please refer to this announcement https://afremov.com/afremov-official-announcement-october-28th-2020.html. We not longer have recreations that Leonid finished himself or copies he painted 100% himself. If you order paintings by Afremov studio, you can ask for images for approval before shipping. If you do not ask, we do not send pictures by default because of a very high volume of sales and shipments. If you are not happy with what you get, we have a very flexible return and exchange policy https://afremov.com/Return-and-Exchange-Policy.html. We do provide return labels if we are contacted in 14 days or less after delivery.
The official online virtual gallery of Leonid Afremov here you can order original oil paintings directly from the world renown artist Leonid Afremov