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The company enjoys a generally positive reputation, with many customers praising the vibrant quality and unique style of Afremov's paintings, which often enhance home and business environments. Customers appreciate the personal touch in customer service, noting prompt responses and helpful staff. However, some negative feedback highlights issues with order fulfillment, including discrepancies between advertised and received artworks, as well as communication challenges regarding returns. Overall, while the artistic appeal and customer service are strong points, addressing fulfillment and communication concerns could further enhance customer satisfaction and loyalty.
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Love my piece of art. Absolutely beautiful and at such a reasonable price point. Wonderfully packaged. Highly recommend!
Love it soooo much. Perfect in every way. Very satisfied and will definitely order again. Highly recommend.
Love it! Looks better than the picture and finished the look I wanted.
Beautiful, modern, unique, colorful! Excellent customer service
Shipped right away and looks just as described. Very happy with it!
Everything was perfect! Thank you!
I love my paintings, I was in contact all the time with the team and I really liked the fact of the free shipping, usually when I see the cost of shipping in other products to my country I get disappointed because the shipping to my country is not cheap, but I am happy I saved money and the quality is super good, I had mine since years ago and they still bright and looking like new.
I really think people should read all the sections before to buy and keep in mind that painting is not copies, the will never look exactly the same, you can read this in the info section.
I am grateful ande very happy
Elena
Better than we expected - colors look just like they do on the website.
It was a really good experience buying from afremov.com! Can strongly recommend it.
Very happy with my purchase. The painting is exactly as it is been described.The quality of the painting is really good and it was nicely packed and protected, so I recommend it!
Free shipping and very good quality paintings! I love it! One painting was purchased as a gift. I recommend it!
I have only positive emotions from buying paintings by Leonid Afremov. Actually, I have 5 in my collection. And I'm really in love with these paintings.
My advice is to buy paintings only on the official website afremov.com!
I initially purchased a recreation. I asked for a photo of the actual painting for approval before shipment and was very happy when it arrived.
On the next orders for original one of a kind painting, I was enticed that I could get original painting for free with my orders. I asked for photos before shipment but I was assured that I will get the same thing as what was in the website image. I am now feeling sorry and stupid that I relented. To my disgust, the paintings that I received were mediocre compared to the online images.
I did receive a full refund. I have asked for return labels for the mediocre paintings.
I am sharing this experience to protect potential buyers.
I have only been able to get one of these MAGNIFICENT works of art, so far. Mine has met and exceeded my expectations! I, personally think, that the value of these awesome works of art cannot be met anywhere else, that I have seen. I am so happy to have found something fresh and beautiful to brighten up my home and my day, every time I look at it. God's blessings to you Mr. Afremov, and I thank you, keep up the good work. SATISFIED CUSTOMER.
The painting arrived within the timeframe promised - even though it had to travel half way across the world. It was carefully and securely wrapped and hand delivered. I am entirely delighted with it. It is even more beautiful in the original that the picture on your website suggested that it might be. I look forward to buying other examples of your extraordinary work.
I came across the paintings of Leonid Afremov on the internet and purchased a few of his paintings on www.afremov.com. The paintings I received are absolutely stunning. They are very pretty. You can't judge a business when everything goes smooth. Every business makes an occasional mistake and you can see if they business is worthy or not by how they solve the issue. In one of the transactions I received a wrong painting, not what I ordered. They let me keep the incorrect painting as gift and sent me the correct painting almost immediately. I think its a great example of proper customer service. They also answered emails very quickly and gave all the information about the shipping.
Answer: You won't find better quality for the price Afremov provides. You just won't.
Answer: The transparency of the business, the beauty in the paintings, the dedication to the true collectors.
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: International shipping takes 3-4 weeks from the moment of purchase until the delivery. Here is our shipping policy https://afremov.com/Shipping-Policy.html
Answer: Please refer to this announcement https://afremov.com/afremov-official-announcement-october-28th-2020.html. We not longer have recreations that Leonid finished himself or copies he painted 100% himself. If you order paintings by Afremov studio, you can ask for images for approval before shipping. If you do not ask, we do not send pictures by default because of a very high volume of sales and shipments. If you are not happy with what you get, we have a very flexible return and exchange policy https://afremov.com/Return-and-Exchange-Policy.html. We do provide return labels if we are contacted in 14 days or less after delivery.
The official online virtual gallery of Leonid Afremov here you can order original oil paintings directly from the world renown artist Leonid Afremov