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Leonid Afremov Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the vibrant quality and unique style of Afremov's paintings, which often enhance home and business environments. Customers appreciate the personal touch in customer service, noting prompt responses and helpful staff. However, some negative feedback highlights issues with order fulfillment, including discrepancies between advertised and received artworks, as well as communication challenges regarding returns. Overall, while the artistic appeal and customer service are strong points, addressing fulfillment and communication concerns could further enhance customer satisfaction and loyalty.
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Update: Because of the son and his teams shoddy work, even the painting I received wrong, is now pulling off the wall and needs to be restretched and reframed. Awesome. Looks tacky and gross. And for the record, I own 7 (yes 7), Leonid paintings. Only two are original. The other 5 are "recreations" (albeit bad recreations) that they kept sending me to shut me up.
ORIGINAL POST: I placed my order, in good faith, was told that it was shipping, FOR 3 WEEKS. Finally received it, and it's not even close to what I ordered. Nothing but excuses and the runaround. Disappointed and frustrated are an understatement. I want what I ordered. But not forced to wait a total of 6 weeks total for it. AND the certificate of authenticity doesn't even match the painting that they sent wrong.
Edit: got ahold of Afremov studios. They want to issue refund instead of sending the correct painting. Bad customer service. Would not recommend.
EDIT #2: Got my refund, so there's that. Re-ordered, and got a painting without an autograph on it. Fussed again, and received the worst version they had, of a completely different painting. This place is ruining the Afremov name. DO NOT PURCHASE. The headache isn't worth what they send. And what they send, it NOT what they advertise.
Made a purchase last month. The canvas arrived in two weeks as it was claimed on their website. I would prefer the package to be made out of thicker cardboard, which seemed a bit risky to me. But nothing happened to the canvas so I guess it's fine. Liked the painting, thanks.
My wife and I are delighted with the re-creation of Couple Under One Umbrella we purchased.The painting was delivered, well packed, in a very robust tube to avoid damage. This is the only practicable way of delivering the items at a reasonable cost. We have had the painting professionally mounted and framed.The re-creation is very similar to the original.
I ordered a "surprise original" 2 weeks ago and received it within 10 days. I had no idea which painting I was going to receive and I'm happy to say it was a large 30"x40" painting called "London". It's an amazing piece of art signed on both sides and was delivered with a certificate of authenticity. Great job Afremov Studios.
I really like the paintings by Leonid Afremov, and it took me a long time to order the originals of his work. True, I was afraid of problems associated with long-distance shipping or possible deception (I just never ordered anything on the Internet before). But finally, I made up my mind. I was so worried that I mixed up the painting. I saw it the next day, wrote to the manager. He reassured me, wrote that he would settle everything, he himself re-ordered the desired one. Yesterday I received a long-awaited package! Thanks to the staff!
I was afraid to order anything online because of a very weird situation in the world. I live in Chine, and it took a very long time for my paintings to get there. But it was totally worth it! When I unpacked my paintings, I was stunned. They look like original masterpieces and not just recreations. You can feel all the strokes with your hand and the texture of the canvas is very nice. I am very pleased with my purchase, in real life they are even better than I expected.
Purchased "Autumn Stroll on a Horse" great customer service and fast shipping well packed and painting is beautiful. Very happy thank you.
Afremov is my favorite artist. I had very high expectations when I decided to buy one of his original paintings. And let me tell you, I wasn't disappointed. I went for a framed version so the delivery was a bit long. But the painting is great, no complaints.
I have been buying from Afremov's online gallery for almost 10 years. His paintings are so shiny and full of light that I couldn't think of any other artistic works to decorate my home with. I never had any problems with delivery or whatnot. I recommend you to get informed about the custom laws in your country to avoid unpleasant surprises. Other than that, I'm sure you will enjoy your experience and your painting.
What I love about Afremov studio is that here you can buy high-quality oil paintings for a low price. I bought paintings in 2010, 2016, and in 2020 and was always satisfied with my experience. Delivery can be a bit long but it depends on so many factors! Like your location, the delivery company (which is not the Afremov's gallery obviously), your custom laws after all! Love what you do guys, thank you so much for magnificent work <3
Ordered 2 recreations by Afremov - Venice, Gondola and Angel of Love. Delivered quickly in the USA, nicely wrapped. I had a tracking code and knew where the painting was at any time. The canvases are amazing - so bright and shiny. I constantly get compliments from my guests on how great this art looks. Thank you so much! I started to order paintings as gifts to my friends - it's just $149!
Amazing! Guys were so helpful and patient and made sure I was 100% absolutely happy with every detail. Order arrived packaged so carefully. Highly recommend! We will definitely be buying artwork again soon in this site.
I purchased 2 paintings at this website. They are all more beautiful live than in photography, and their customer service is very kind and helpful. The package arrived well packaged and I am very satisfied with the purchase
I bought 2 paintings. They are very beautiful and very high quality and well done. The items delivered a little with a delay but were packaged and wrapped well. I had an excellent experience with the site afremov.com. I highly recommend it!
Pretty annoyed to find only two paintings have arrived rather than the three that we ordered. This will mean another airport charge as everything imported has a cost for them to screen etc which is not cheap and per package. How do you get this wrong? Also will mean another 6 week wait.
Painting was delivered on time and my experience with the Afremov site was good. Vibrant colors and adorable The background is perfect. I love this painting! I will certainly consider buying from the site afremov.com again as there is a good choice on offer.
Absolutely fantastic! Great quality painting. And even though UPS lost my package and accidentally sent it 100 miles out of it's way, it still arrived in perfect condition! So it was packaged well too. The painting continues onto the sides of the canvas, so it looks good without a frame if you don't want one. Might be the single greatest thing I've ever gotten! Can't wait to buy more!
Beautiful art. It looks exactly like it's performed in the website. Excellent service. Arrived safely and fast.
Thank you for the perfect experience.
Purchased painting as a gift for our son's new home. I love how it turned out and it looks awesome. I requested a custom size and it was no problem. I was concerned about the potential customs charge due to shipment; however, I didn't have any issues. They are very prompt, willing to answer questions and all around great!
I received my painting CITY BY THE LAKE today, I am very happy with the beauty of the work, it leaves nothing to be desired, no matter how high the expectation, it has been a long time since I have followed and observed with immense admiration the works of Leonid and I finally got to decorate my wall with such beautiful work, thank you Leonid for coloring my house and my life, with such wonderful work!
From the business
The official online virtual gallery of Leonid Afremov here you can order original oil paintings directly from the world renown artist Leonid Afremov
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The third painting was sent separately from our second location, and will be deliver by now, there is no import tax for the second package, we pay all fees