The company enjoys a generally positive reputation, with many customers praising the vibrant quality and unique style of Afremov's paintings, which often enhance home and business environments. Customers appreciate the personal touch in customer service, noting prompt responses and helpful staff. However, some negative feedback highlights issues with order fulfillment, including discrepancies between advertised and received artworks, as well as communication challenges regarding returns. Overall, while the artistic appeal and customer service are strong points, addressing fulfillment and communication concerns could further enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Dopo tanti km è arrivato in Sardegna, Italia, il dipinto di Leonid Afremov ed è stata un' emozione unica con quei colori coinvolgenti e appassionanti, tutti lo vogliono e volentieri ho condiviso questa bellissima esperienza! Grazie alla famiglia Afremov!
I have ordered 2 paintings form David & Boris at afremov.com and dealt with them directly over email and texting. My last painting Foggy Morning Park came within 4 days. The colors are so Vibrant and the style is amazing. If you have any question if they are legit, they are as genuine as they come. I could not be Happier with my paintings. They are gallery size, so you might have to get another house just to hang them. They come with Certificates of Authenticity. So read the site before you purchase. They have ReCreations, Original Copies, Originals and other options. I have a ReCreation and Original Copy and they both light up the room. I just received the second today, so I am going to have to rearrange some pieces.
Once again Thank you David & Boris for making this such an enjoyable experience. Buying Art should be fun and Personable.
Matt Duffy
Honolulu, Hawaii
Incredible game of colors, very exciting. The painting transmits energy and love passion. It is also a reflection of everyday life wrapped in such a common and at the same time unique romance. EXCELLENT WORK.
Долго рассматривала картины в интернете, думала а подойдёт ли мне... И случайно попала на страницу где был написан хороший отзыв о картинах художника Леонида Афремова! Не думала, что бывают такие красочные и жизненные картины! А какие цвета! Смотришь на такую и настроение само поднимается! Теперь висит у меня в спальне! Как только просыпаюсь и с хорошим настроем на работу!
I ordered an autumn landscape with birches on the website. The picture turned out to be very beautiful, even more interesting than on the website, and so big! I am satisfied! I hung it on the wall, now it is the cultural center of my apartment. There are no complaints about delivery either. It arrived even a little earlier than the maximum waiting period. No extra charges, delivered for free. Order from the studio of Leonid Afremov, they did not let me down.
Ordered the painting as a gift to my husband. First, I saw it on the site, and only then I decided that I would give him for his birthday. A very cute canvas where the father walks with his child in the rain. When my son saw it, he said that it's like him and his dad.
My painting disappeared somewhere along the way. It's a shame because it was planned as a gift. I had to buy another gift for the birthday boy. And the order never came. When all imaginable terms had already passed, they returned the money to me and apologized. Although, I'm sure it's not the studio's fault. Anything can happen during the shipping process. The main thing is that they have not avoided responsibility. I have very pleasant impressions, not offended at all.
Oil paint is high quality, canvas is think and nice, really like the technique. Thank you for packing it so nicely - I forgot the wrap under the rain but when I got back and unpacked it, nothing happened with the canvas.
I'm an old man and never trusted online shopping. However, I've heard so many good things about the studio of my favorite painter Leonid Afremov that I decided to give it a go. I contacted the studio and wanted them to ease my concerns. The sales manager walked me through all the delivery stages and answered all my questions. I am patiently waiting for my painting to come, will keep you updated.
I ordered 2 paintings for myself. The quality of oil paint and canvas is marvelous. All the strokes are very textured and you can feel the splashes of paint with your hand. I am an artist myself and I know the quality of work when I see it. Thankyou
I have known the work of Leonid Afremov for a long time. I really like the work of my compatriot. I decided to order his painting on the official website. I liked everything: from registration to delivery. The picture met expectations. It is the same as it was presented on Afremov's website, even better. The colors are brighter, the texture is unusual and unique, this can only be achieved with a palette knife. Thank you!
I'm am madly in love with my paintings! I have not received the third one yet. I order mine stretch on a wood frame. That way I can hang them immediately. I have posted photos on Facebook and my friends love them! The family seems very friendly. I am in the middle of reading Leonid Afremov's book.
For years I admired Leonid Afremovs paintings. Now I got the chance to buy a beautiful painting of the Tour Eiffel, our favorit builing in our beloved Paris, for a very friendly price. We ordered the 11th and today, the 14th, it already arrived. Only three days! In real it's even more beautiful and sparkling and much bigger than I expected. The packaging was very well, hard pvc roll to protect the painting from any bumpings, scratchings, damaging circumstances. Just keep in mind that you have to pay import taxes and duties when you're buying in Europe. But it's still worth it. Maybe next time I would order the canvas streched on wood, because now I still have to find a company who can do that in a neat way but I'll manage to get that done. I realise it's not a one-only painting, there is at least one more of this painting (the 'original' one from which this recreation is made) and maybe more but it's a real oilpainting, signed and with a certificate. So yes, I recommend these paintings!
We bought 5 paintings and they were sent to us separately. Though we waited a few weeks for all the paintings to finally arrive, my husband and I are so happy with them! The paintings are all so beautiful and brilliant, so much better than what we see online. Best of all the staff at Afremov are prompt in responding to emails, very helpful and from the way the paintings were packed, I know they take great care of each piece that is sent out. Thank you so much! We love our paintings! Here's 2 of our 5 paintings.
Very happy with my painting and will be ordering again! Customer service was awesome when a small problem arose. Couldn't be happy with my recreation and it's own personal flare! Love love love
We just hanged our new Afremov in our home after a short wait until it arrived. It is beautiful, a masterpiece and now a central part of our home, thanks to all from Afremov.com, all the time I had personalized support directly from Leonids sons from the purchase moment until it arrived to my home door.
Perfect in every way. Absolutely Amazing! Thank yo so much I'm so happy and really love it. Will order again!
I wanted a tailor-made painting, and I addressed the Afremov studio. We discussed the details of the project and agreed on the price. I sent them a picture of my pet that I wanted to be commemorated in painting. Yesterday I received my painting. Looks even better than I imagined!
On the website of Afremov's studio, I ordered a painting with John Hooker for my friend. He is far from being an artist but is a big fan of American blues music. In this regard, I decided to gift him a painting of one of his favorite performers. It turned out that he was once portrayed by Leonid Afremov. I made the order without problems, he came quickly, did not even communicate with the sellers after the order, there was no need. Thankyou, everythingwasgood!
I ordered a painting as a gift to my wife, she really liked it. She said, firstly, that she wants an original and that she really likes Afremov. At first, I did not understand what the bright spots were, then I figured it out. Now I know what impressionism is :) And she decided on a gift for her mother, she is already choosing a picture on your website. There are still three months before the mother-in-law's birthday. Although our picture did not took long to deliver.
Answer: You won't find better quality for the price Afremov provides. You just won't.
Answer: The transparency of the business, the beauty in the paintings, the dedication to the true collectors.
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: Please refer to our shipping policy https://afremov.com/Shipping-Policy.html. The taxes are charged by your government as part of the import procedure. We do not cover the taxes but we do compensate them in form of store credit. For example if you pay $50 in taxes, we give you $50 coupon for your next order
Answer: International shipping takes 3-4 weeks from the moment of purchase until the delivery. Here is our shipping policy https://afremov.com/Shipping-Policy.html
Answer: Please refer to this announcement https://afremov.com/afremov-official-announcement-october-28th-2020.html. We not longer have recreations that Leonid finished himself or copies he painted 100% himself. If you order paintings by Afremov studio, you can ask for images for approval before shipping. If you do not ask, we do not send pictures by default because of a very high volume of sales and shipments. If you are not happy with what you get, we have a very flexible return and exchange policy https://afremov.com/Return-and-Exchange-Policy.html. We do provide return labels if we are contacted in 14 days or less after delivery.
The official online virtual gallery of Leonid Afremov here you can order original oil paintings directly from the world renown artist Leonid Afremov