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Action FraudReviews 21

1.8

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Action Fraud Reviews Summary

Action Fraud has a rating of 1.8 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Action Fraud ranks 116th among Internet Safety sites.

service
6
value
4
shipping
2
returns
7
quality
4

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NL
1 review
0 helpful votes
Follow Felix Collier H.
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To Nexogtek recovery team, I would like to convey my sincere gratitude. In a world filled with wickedness and dishonesty, it might be difficult to know who to entrust with financial and personal information. I was able to retrieve my stolen cryptocurrency using the helpful recovery services of Nexogtek on instagram. I swore to spread the word about their contributions to the globe. I invested a lot of BTC using a bad profile, thus I couldn't get my money back. My life became difficult when I lost the ability to withdraw. Only my proper equilibrium was visible to me. I decided to give Nexogtek a try after reading so many glowing testimonials to see if they could help me recover my Bitcoins. I marveled that they managed to do that, and I am elated. Subsequently find yourself in an identical circumstance, do not hesitate to reach out to NEXOGTEK to get your stolen money restored.

Date of experience: October 27, 2025
Romania
1 review
0 helpful votes
Follow Zoe Malia S.
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After falling for a fake scheme early this year, I took it upon myself this time that I had to do whatever was necessary to get my money back. It has been an excellent service working with Nexogtek, this special team of experts handled my case with utmost skills and I am thankful to them for that.
I highly recommend

Date of experience: September 26, 2025
Illinois
1 review
0 helpful votes
Follow Tatum Jefferson I.
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I also want to take out time to commend Nexogtek for their sharp commitment to my case. After nearly losing 300.000 USD to a romance scam, this team stepped in and quickly went into action. Their agent was highly responsive hence my recommendations.
Products used:

Date of experience: October 13, 2025
Hawaii
1 review
0 helpful votes
Follow Philip Gomez U.
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My life changed for worse when I invested bitcoins worth $ 81,370 with the wrong platform over several months, I believed that I had irreversibly lost my digital assets. However, just as I started to worry about the potential loss, a colleague of mine recommended NEXOGTEK, a highly reputable hacking group that specializes in precisely such scenarios of tackling scammers. The remarkable service provided by Nexogtek team of professional experts has far exceeded my expectations. Their support and dependability have been exceptional. They have tirelessly worked to locate and recover my digital currencies, leaving no stone unturned. I sincerely appreciate their dedication and the peace of mind they have brought me during this challenging time. If you or anyone you know has faced a similar situation of losing cryptocurrency sent to a fictitious wallet or being scammed by fake online investors, I wholeheartedly recommend contacting Nexogtek for assistance. Their team of experts is committed to providing efficient and reliable assistance in cryptocurrency recovery.

Date of experience: October 20, 2025
South Carolina
1 review
0 helpful votes
Follow Fiona Whitten R.
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In March, a binary online website deceived me. They took roughly 75,000 dollars from me, blocked all of my refund requests, and gave me obscene solicitations. That was all I had, so it was a very hard point for me. They confused me into investing the money with the assurance that I would reap rewards from it. They took all of my money, and I stopped absorbing information from them. I've never felt so depleted in my life, and all of my efforts to get my money back were all in vain. I discovered Nexogtek, a recovery company. Many others have confirmed they are a real, skilled recovery agency, according to the positive online reviews I've read about them. My life was rescued by Nexogtek when I finally got in touch with them via instagram. Throughout the entire recuperation process, they maintained my composure and were professional. I got my money back, which is unbelievable. I'm writing this review to express my gratitude for their effort in helping me get my lost money back.

Date of experience: October 4, 2025
GB
1 review
0 helpful votes
Follow Brad Montes L.
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The purpose of investing is to gain profit but it become painful when you lose your investment to an online scammers, I know how it feels to lose your funds while trying to make profits because I was once a victim when l lost 165k dollars to a broker I met on Facebook, but I was able to get back 95% of all my funds through the help of Nexogtek recovery Specialist and with his trading experience and recovery expertise i was able to get back my lost funds and also made a lot more profits while investing with their assistant, if you ever lose hope on Binary investment or you lost your funds while investing online and wish to place a recovery on your lost or stolen funds i recommend the help of Nexogtek on instagram. I am grateful

Date of experience: October 20, 2025
NL
1 review
0 helpful votes
Follow Hazel Salazar M.
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I am very excited to speak about Nexogtek, this cyber security company was able to assist me in recovering my stolen ETH cryptocurrency, i had tried hiring other services before NEXOGTEK but they were not able to pull it off. I am truly amazed by the excellent service and professional work of Nexogtek. I never thought I could get back my scammed cryptocurrency until I approached them with my problems and provided all the necessary information. It took them 5 days to handle my case and I was amazed.
Without any doubt, I highly recommend Nexogtek for all your cryptocurrency recovery, digital funds recovery, hacking, and cybersecurity-related issues.

Date of experience: October 27, 2025
AE
2 reviews
0 helpful votes
Follow Ahmed J.
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Useless Department
March 18, 2024

I opened my case in August 2023 with no response from their side.
Customer service is not supportive at all.
Not recommended at all.

Date of experience: March 18, 2024
GB
1 review
0 helpful votes
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Wrong name
September 28, 2023

I reported a fraud and it takes so long to complete the details because the female staff is so forgetful and I have to repeat what I'm saying many times. Then another female staff phoned me and keeps calling me Angela many times and I keep correcting her that my name is not Angela and told her my name, but she never stopped calling me Angela, I don't know if she's got short term memory loss. And I got email from them and they put my name as Angela. It's so hard to correct my name I felt like when I talk to the action fraud staff as if I'm talking to elementary student.

Date of experience: September 28, 2023
GB
59 reviews
28 helpful votes
Follow The government greenworks hotfrog G.
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Investigation
August 26, 2023

Action fraud has been investigated for money laundering and charities fraud collecting money and keeping it. The peaple than work on the fraud team. Often break the rules. A few of the fraud team have been sent to prison. Its better to try to recover stolen money your self than Co taking the fraud team. That see scammer them self's. Action fraud charges £50 to recover money from scams. To donate money to action fraud go to gogetfunding. Follow them on Facebook twitter Instagram LinkedIn. Peaple are pretending to be us on socail media. If Barnsley not mentioned it's fake!

Date of experience: August 26, 2023
GB
1 review
0 helpful votes
Follow David g.
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Cant speak to an human. Only automated messages and line goes dead

It seems a fraudulent service itself

Date of experience: April 4, 2023
GB
1 review
2 helpful votes
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Utter waste of space
March 28, 2023

Spent hours getting through to be told she would walk me through the website so I could report the crime on there. Ripped off on Instagram for £226, police direct you to AF with a reference number. The country is going to the dogs and no wonder with all the criminal activity in it that no one does anything about.

Date of experience: March 28, 2023
GB
1 review
1 helpful vote
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I give up
June 28, 2022

Try trying to report a scam call from HMRC. I found it impossible. The Action Fraud is far from user friendly and need to be revamp with the user in mind

Date of experience: June 28, 2022
Ireland
1 review
0 helpful votes
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Action fraud review
October 26, 2021

Action fraud showed me no respect and did not reply to my e mails which was very disappointing. Gerr

Date of experience: October 26, 2021
GB
1 review
0 helpful votes
Follow Mervyn S.
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I have been contacted by phone regarding some one taking out lines with my information and the
That I have a worrant out for my arest and the only use of my national insurance no was on the government web site for job severed allowance and that my bank account were going to be frozen I have other information which I have riton down

Date of experience: February 1, 2021
GB
1 review
1 helpful vote
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Was given action frauds phone number by Sussex police after receiving several messages on my tablet over the christmas period either from HMRC's tax saying that I had a tax refund pending and to click on a link to process my claim. The other from sky broadcasting saying I had a payment declined and to click on a link to go to billing. I contacted action fraud but everytime I pressed the department I wanted the phone rang once and hung up, I tried 10 times without success, if this company want to help anyone they need to get at least one phone installed. In short a total waste of time company, what can the police be thinking of by giving victims of crime this useless companies telephone number. Do not phone this rubbish company. Complete waste of space.

Date of experience: December 29, 2020
GB
1 review
0 helpful votes
Follow James M.
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I reported to Action Fraud in April 20 that i had been badly scammed loosing circa £15K and receiving very abusive,
Harassing and abusive emails. No response! Followed up and spoke to their call center on the 21 May, they promised to escalate, still no response. I phoned again 13 Sept, eventually received a reply saying they had insufficient evidence. No one called or gave me a chance to send evidence. I was advised to report the abuse
And the Met have been good in at least agreeing this is horrific.
My frustration is that even their call center admits the service is appalling, but get no further than that.
No wonder this site is full of very poor comments as one says a better description is IN ACTION FRAUD.
I hope Pauline Smith the head of Action Fraud reads this, and has the decency to phone me to get a clear understanding of how bad their service is... James ******* *******.

Date of experience: October 13, 2020
GB
1 review
4 helpful votes
Follow I D.
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A waste of space
April 21, 2019

A waste of time if you think 1) justice will be served 2) you think you will get you money back, they " no action fraud" collate the evidence you give in my opinion the staff at action Fraud 1) not clued up in regards to fraud 2) could not care less
To get compensation there has to be a conviction the conviction rate to criminally prosecute is 1 in 500 cases, the police can't say " the fraudsters are winning" even when you have damming evidence " they don't have to look at it"
A sham, a waste of space

Date of experience: April 21, 2019
Ireland
10 reviews
13 helpful votes
Follow Kan B.
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Won't go into details but it's been nearly 4 months since report took place and no word back. Since it is not a low level phone fraud it looks to me that whoever was reviewing it doesn't like too complex work and decided to click on DEL button instead.

Date of experience: April 19, 2017
GB
1 review
7 helpful votes
Follow John P.
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If this is the official police fraud team set up by the government to protect us then God help us all.

Ineptitude doesnt even begin to describe their telephone behavior and now, having experienced their own disgraceful and incompetent attitudes for myself (as opposed to reading the online complaints from other people) i am now not in the least surprised at the news reports published in the newspapers and on the internet about this organisation.

Neither is it hard now to understand how internet crime is so rife when those who are 'supposedly' trained to deal with this and to offer support do not even know the basic criminal laws in England, and believe me, I have experienced some pretty lousy muppet policing of recent years, but it has now obviously plumbed such depths of despair and reached such an all time barrel scraping low that when after finding they cannot even answer basic questions asked by the public they simply hang up the telephone!

No wonder the criminals are laughing their socks off at the cops. Whoah what a joke!

If the reality of our rising crime rate in the UK wasn't so tragic i would laugh too at the pathetic response and ineptitude i found this morning, but the fact is, the reason the criminals ARE laughing is because organisations like this are just more ineffectual government padding and a total and utter waste of space and time

Date of experience: October 5, 2015