9gem

Buyer's beware.

If you buy anything from 9Gem you run a severe risk of getting fakes and synthetics. I purchased what I thought were rhodolite garnets from them. Those who know testing of gemstones know that:

Specific Gravity of rhodolite runs between 3.79-3.89 dependent on location and refractory index is between 1.745-1.761.

I tested the two stones I received on a specific gravity scale and a GIA refractometer, both had specific gravity of 5.26 and RI of 1.55. Additionally they had inclusions not consistent of rhodolite garnets when viewed under a Nikon smz-10 microscope. When I stated to them that what they sold me was incorrect and I wanted a refund they asked for proof in which I provided two videos of testing as well as microscopic photos of the inclusions. The response was they wanted lab certification and that wasn't good enough. Earlier in the conversation they stated they don't test "semiprecious" stones or provide lab certifications for them. How they know what they are selling then is beyond me.

Regardless, just trying to protect new and existing fellow gemology enthusiasts to keep the name and trade in good light for everyone. Spend your money elsewhere and don't get taken advantage of here.

Hi All, PLZ PLZ PLZ, don't buy anything from this company unless you are 100% sure that whatever you are buying from them is fit and right for you. I recently purchased one emerald stone from their website after reading their refund policy which says "Peace of Mind Return in 14 days" but when i asked them to take back the product as i didn't like it but they gave all possible excuses to not provide refund. I argued a lot with their sales representative saying this is your refund policy and i am ready to bear 10% loss as per their policy but he gave end number of reasons like my product is of superior quality so won't take back, we only exchange products that too in case of size issue and in my case i had opened the seal of the box so they said why did you opened the seal as our policy so we won't take it back. I do not understand then what the hell "Peach of Mind return policy means?. Their policy in itself is contradictory and they should have clearly said that we only exchange the product and do not entertain any returns. I requested them a lot that you should entertain customer need and respect customer wish but they didn't accept a tall. I hope this review will be helpful to you before you make any decision to go with this firm.

I contacted 9gems for buying yellow sapphire. A person from 9gems started conversing with me on watsapp through *******388 he said his name is gurjeet first he was polite n showed me some stones n also sent me links n videos of some stones. But except for 2 stones all the other were packed in the box n gurjeet was asking me to select from those. How can a person check a stone without taking a stone in hand and he also said even after purchase if i open the box n didnt like the stone i cant return it back as i hv opened the seal of the box. Guys its a scam they make u buy stone which is in the sealed box and naturally you will open the box after receiving it and once u open the box they wont except the returns in case u didnt like the stone after checking it personally. I was checking stones from other dealers also.and finally i liked a stone from another dealer and i purchased it. Then when i received a message frm gurjeet inquiring about my status of buying the stone i informed him that i purchased the stone from another dealer then his reply on watsapp was "thanks for wasting our time" thats how these people treat their customers if the customer doesnt buy things frm thm.
Guys if u r thinking of buying gemstones from gems9.com then be careful dont forget to ask them for a pic or video of the gemstone without the box and also ask them to email u their return policy n read it thoroughly as gemstones r costly affairs n u wont like ending up with a bad quality stone or with a stone dat u dont like.
My name is majid khan i still hv the watsapp conversation of me n gurjeet(*******388 mobile number) on my cell as a proof. Now he has blocked me after sending dat last message. I also read about their unprofessional n rude behavior in other reviews.
I cant stop anybody from buying stones from gems9.com but i can advice u to be caution while buying stones from thm. Ask them to send u pics of stones without the box as u cant see the flaws in the stone till its held in light.and the white background in the box hides these flaws. So ask them to send pics n videos of the stone without the box.
Thanks gurjeet(*******388 mobile number) for making me write this review.

Excellent customer service and satisfied with their service.
I am very happy with my recent purchase of blue sapphire stone from 9gem.com. I want to buy this gem because I want to make sapphire Ring and also have some doubts but Mr. Gurinder coordinated with me. He answered me very well and I got a very nice experience regarding my queries. OveralI I had a very good experience with 9gem and also suggest to my friend to visit on this website once.

Best Platform to buy Gemstones
Recently purchased emerald gemstone from 9gem.com
I am very pleased with the quality of the product. If you want high-quality Gemstone with astrological benefits then go for it. Their gemstone recommendation service is excellent.
Highly recommended if you want to shop gemstone online.

9gem.com is the best option if you want to buy gemstone online. Specifically sapphire and emerald. I was searching for emerald gemstone online for astrology purpose. Chat support is very supportive and helpful. Explained me everything about the stone and how I can gain more benefits by following some rituals. Timely deliver the gemstone. Thanks for the everything. Well wishes.