32 Degrees Official Site

DON'T order from this company! When there is a problem, their Customer Service dept is the WORST. They do not help you with anything. They just keep replying with pre-written responses "that's our policy", "we do not cancel orders, even if they have not shipped yet", "we do not offer free returns".

I have placed many orders with this company and love their products and their prices. Unfortunately, when I was sent an order I did not complete it took me 3 hours with online customer service and phone calls and too many run arounds to go through to get my refund and they still charged me they're restocking fee for their mistake. As I never closed the order in the first place. Beware of their customer service if you need it, it's horrible!

The shirts quality it's fine but the only problem I have is the shipping I made couple orders with the free shipping and it took them around nine days to deliver, That was a long time for me so I decide to make two more orders with their expected shipping service and those actually took more than nine days so don't pay for the shipping because you will still receive your order around 9 days. They use FedEx which it's terrible carrier.

I ordered 3/4 length jacket from 32DEGREES. I really like the jacket but from the beginning the zipper was a problem. I asked if I could be sent another jacket and I'd return the original.
They wanted the original order number. I didn't have it but I ordered it online from 32DEGREES website so they should have a copy of it. I sent them a photo of original bag it came in with all the mailing info stickers. They said it was blurry.(see the attached).
Then they wanted a video of the stuck zipper.
I felt that they thought I was lying about the zipper problem. I'm angry about this.

I enjoy their leggings, but, I recently made the jump to try something new…
I didn't like the quality so I followed their return instructions, sent the returns with the printed label provided.

And it took 10+ days to get there, and they took 6$ off my return price?

Funny how i can pay 6$ and get my order in 3 days, but i have to PAY and wait for a return that takes over 2 weeks to get a proper refund…

Treat your customers better than that.

I bought these during black friday and there was such a good sale i just had to buy some! We all know Uniqlo's heat tech is the best but it can be a bit pricy so when I saw 32 degrees I wanted to try them out.

They have quite fast shipping (was in NY, I think they ship from NJ) but overall I think shipping would be quite fast. I would have to say though, it's not as warm as I would have hoped but they're good for layering. Also do have to mention that there was pilling on the leggings not too long after but I'm not complaining for $6.99 leggings

Gave high stars for price and shipping but product quality (again it isn't bad) but I wouldn't purchase these at full price.

Watch my tiktok to see the products :) https://vm.tiktok.com/TTPdjoAcFj/

I can't say enough good things about this company. I have bought numerous articles of clothing from this company including sports bras which I love. Everything I have purchased has been very high quality as well as being so soft & comfortable. Their customer service is great too.

Ordered 5 pieces in December 2023. 1 was missing. Their customer service is awful. I don't think they have actual people in customer service. Multiple emails I think from bots. With the same response. "They want to make it right" I have responded to every email. Still no resolution. DO NOT ORDER FROM THIS "COMPANY".

Great company. A wide variety of items at really good prices, and they feel nice and are comfortable even though most of what I have purchased has been under $20. Good customer service and I like their social media pages.

Best buy of 2020. Very happy with the basic shirts. Soft material not bulky for under layer. Good prices. Good materials. I like my vest too not bulky either as a lady I dont want to add extra weight but I still want to keep myself warm.

At first I was leery, with the reviews. But I've ordered several times now. For the price, I can wait for shipping. The clothes are very comfy and if you check the sizing charts and order accordingly, you'll get the good fit. I had one issue with something not shipping and they responded promptly and it came within a week. I really don't understand all the crabby, unhappy reviews. I think it's great for the price!

I love shop at 32degrees once a month to check out their new collection of basics clothing. I do a lot of sports like figure skating, hiking, gym classes and all of my tees and long sleeves t-shirts I got from 32degrees - the colors are great, fabric is soft, great snuggle fit! They have tons of stuff for lounge, very comfortable. They offer free shipping often plus points program, prices are low.
Please see attached photo of cream color joggers I bought there! I'm in love with them!

Every item I've purchased from this company is pure garbage. Of the 3 purchases the only one refunded was the first. Customer support has yet to reply to requests and the Better Business Bureau states the mailing address they post isn't legit.All apparel is substandard, poorly made not worth a dime.

I ordered 13 items with 2-3 day shipping. 5 items showed up after 8 days and the order showed as complete. No reference to out of stock, back order, multiple shipment, nothing.
I sent them a complete email with the order number, the tracking number, date of order and list of which items were missing.
After 5 additional emails and the third rep, I was still being asked "what did you order/receive?". Complete failure. They might be fraudulent based on these inept practices. Maybe it's intentional and malicious.
Never got it figure out. Spent way to much time doing THEIR homework. I reported the change to my credit card company as "goods purchases not received".
I will never order from them again. Too bad, their clothes are made well for the price.

I am not understanding why there are so many negative reviews. I have always loved everything I have purchased from them. I've bought leggings, shirts, shorts, etc. The clothing lasts and I love how soft everything is. Yeah shipping takes a little bit longer but this isn't Amazon's prime service. I can wait a while. This is my go to store.

I'm really disappointed that I purchased 2 sets of these. Tried them in 47 degree weather which isn't even that cold. No help at all. I could feel the cold coming through my cloths and not an ounce of warmth was stored between my layers of clothing.
Am I missing something? I had better warmth from a tank top and long Jon's under clothing.
I have a black pair and white.