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I ordered 3/4 length jacket from 32DEGREES. I really like the jacket but from the beginning the zipper was a problem. I asked if I could be sent another jacket and I'd return the original.
They wanted the original order number. I didn't have it but I ordered it online from 32DEGREES website so they should have a copy of it. I sent them a photo of original bag it came in with all the mailing info stickers. They said it was blurry.(see the attached).
Then they wanted a video of the stuck zipper.
I felt that they thought I was lying about the zipper problem. I'm angry about this.
Products used:
32 degrees 3/4 length light down jacket
Rassie G.'s review of 32 Degrees Official Site earned 3 Very Helpful votes
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