2Checkout (now Verifone)
Sitejabber Website Reviews and Complaints
business logo of 2Checkout (now Verifone)

2Checkout (now Verifone)

Overview

2Checkout (now Verifone) has a rating of 2.7 stars from 152 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 2Checkout (now Verifone) most frequently mention customer service and credit card. 2Checkout (now Verifone) ranks 10th among Payment Processing sites.

This company responds to reviews on average within 0 days
How would you rate 2Checkout (now Verifone)?
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Spain
1 review
5 helpful votes
Follow Lucia G.
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The charged me three times for the product Advanced sytem care. I did not recover the money yet. THEY ARE SCAM!

Date of experience: May 29, 2018
Florida
4 reviews
14 helpful votes
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They steal from you, if you see a payment gateway with 2checkout, Don't do it go somewhere else. This is a RIPOFF SCAM company!

2Checkout (now Verifone) attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2022
Stefania O. 2Checkout (now Verifone) Rep
over a year old

Hello Johnny!

We appreciate you taking the time to review our services, and we apologize for any inconvenience you may have experienced.

Please know that 2Checkout (now Verifone) is the payment processor for 20,000+ global online businesses. The charge that you are referring to is because you have purchased a product/subscription from one of those online businesses.

We have sent you a more detailed email on the matter and we'll gladly assist you in sorting this out.

Australia
1 review
0 helpful votes
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Unresponsive and repeatedly ignoring my questions
January 21, 2023

I've been waiting over a month for a response to my questions that I've sent a number of times.

2Checkout (now Verifone) attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2022
Oman
1 review
0 helpful votes
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Below expectation
February 5, 2023

We were never able to integrate our site or app and never did get the support to be able to do so.

Date of experience: January 6, 2023
Raluca B. 2Checkout (now Verifone) Rep
over a year old

Hello Abdulhameed!
Thank you very much for sharing your experience with us. Please know that we take the satisfaction of all clients very seriously. We have contacted our Tech team, and I understand that you are already in discussions with them, as they are trying to solve the problem for you. I would recommend keeping the conversation on a single thread, as our team already responded there.
Thanks so much for being patient and so understanding.

Turkey
1 review
0 helpful votes
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Great!
June 20, 2022

It was very helpful and good work! I appreciate that

Date of experience: June 20, 2022
Stefania O. 2Checkout (now Verifone) Rep
over a year old

Hello Mehmet! Thank you for taking the time to leave us feedback!

We're happy that you're enjoying our platform and services. If you ever need further help from our side, our team remains available at supportplus@2checkout.com.

France
1 review
0 helpful votes
Follow Evgenii U.
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Good in general, but some problems
May 8, 2023

Very slow support (up to 3-5 weeks) in some cases.

Date of experience: May 8, 2023
Raluca B. 2Checkout (now Verifone) Rep
over a year old

Hi Evgenii! We appreciate your feedback, which helps us improve our services. Thank you very much for taking the time to share your experience with us!

Morocco
1 review
0 helpful votes
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Vanatino.com
September 27, 2023

بالنسبة لي تشيكاوت من أحسن الشركات خصوصا في دعم العملاء فعلا تستحق رقم واحد على مستوى العالم...شمرا لكم

Date of experience: September 27, 2023
Maria P. 2Checkout (now Verifone) Rep
over a year old

Thank you, Hamid, for your positive review! Your feedback means a lot to us; we'll definitely share it with our team. We look forward to maintaining a long-term partnership with you and helping your business succeed!