2Checkout (now Verifone)

Avoid this service at all costs. They will charge you renewal fees long after you cancel your subscriptions. I have been trying for weeks to get a refund for a product that I canceled renewals about 1 year ago. They do not respond to emails and they have no customer service help. I had to contact my credit card to ask that the transaction be tracked as a fraud charge.

I have been using 2Checkout for just over 5 years. My experience up to the beginning of November of this year was okay, I would give them either 3 or maybe 4 stars. Then on November 2 our regular payout bank transfer never arrived at our bank. We have asked for proof and the SWIFT document for the transfer. Neither have been provided. We have asked for the sending bank contact information, they refuse to provide it. We ask our receiving bank to see what they could do and they ask for the SWIFT document so they could trace. Now I choose to give them 1 star because zero is not an option. We are a small business and a missing payment of several customer invoice and purchase payments have not arrived after 48 days and no information that is needed is being provided. So that is my experience!

Payment was secure, a little delay with email, but got my digital download links and serial. Worked fine, no issues. Checked my bank statement after reading these, but nothing fishy from my transaction. Actually wondering if it depends on the companies behind them or if someone is posing as them (for those other reviews)?

Update, in a pretty prompt response to this review, they apologized and offered a refund. Based on that customer service and the quality of the product I purchased I've updated from 1 star to 3. If the refund process and cancelling auto renewal was more clear and easy, an even better rating would be given.

I bought a product through them from Easus. They subscribed me to a monthly subscription and only provided pretty complex instructions on how to cancel after they charged me a renewal. I would avoid this company at all costs. I immediately sent a refund request and it was denied.

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I've been using 2Checkout (now Verifone) for my online business for now, and I must say, their service has exceeded my expectations time and time again. One of the standout features of 2Checkout is their exemplary customer service. Whenever I've encountered an issue or had a question, their support team has been prompt, knowledgeable, and incredibly helpful. Whether it's through email, phone, or live chat, their representatives go above and beyond to ensure that my concerns are addressed promptly and efficiently.

In addition to their stellar customer service, the payment solutions offered by 2Checkout are top-notch. The platform is user-friendly, making it easy to set up and manage payment processing for my business. With a wide range of payment options and global coverage, I've been able to reach customers from all corners of the globe without any hassle. Furthermore, their robust security measures provide peace of mind, knowing that my customers' sensitive information is safe and secure.

Overall, I can't recommend 2Checkout (Verifone) enough. Their dedication to customer satisfaction, coupled with their reliable payment solutions, has been instrumental in the success of my business. If you're looking for a payment processing partner that truly cares about your business's needs, look no further than 2Checkout.

Thanks

It looks to me like 2Checkout is built with outdated technology. The portal is slow and not very responsive and still done with PHP. I would expect a faster single-page application UI built with Vue or React.
It also looks like the backend is a monolithic application and not based on scalable cloud infrastructure. Still had some problems while we had black Friday discounts. That's super annoying. I also don't like the checkout templates. They had bugs, and people could not remove something from the cart on systems with small screens or special browsers. The template I have chosen also does not show the discount text. Something I would expect also from the reduced templates.

Best regards,
Patrick

2Checkout is a great service. We have been working with the service for 10 years, issues that arise are resolved very quickly. Thanks guys for your work!

It just works!