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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.4 stars from 13,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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Love this website, will return to do more stuff.
Great price,
Great shopping experience customizing the product
Great alerts system, gives you confidence
Great shipping
And great product quality!
Got what I wanted, thanks!
I'm not sure yet about buying again because I haven't received the product yet to see if I'm satisfied with it.
UPDATE: I received my order and I am very pleased with the products I purchased. I was a bit surprised by the delivery time of 15 calendar days.
Had white ink on camo koozies and it could have been hit another time and it had bleed in spots.
Adding items to a cart was more difficult than it should have been- instead of having to add a certain number of wristband boxes at the bottom of the webpage and then add them a cart, you should be able to immediately add an item directly to your cart. Also, I placed an order and it didn't go through, when I'm about 99% sure I processed everything correctly. You do have a nice selection though.
The wrist bands are awesome. I will be ordering again.
Thank You
I absolutely love this company!
We were missing one of the bracelets we ordered. At first they contacted us to say that the color wasn't available. We resolved that. After we received everything else (very quickly - very satisfied), I called and she told me they were sold out of the bracelet we changed to. Well we changed it again. We waited for 2 days and didn't hear anything even though she said she would call me, so I called back on Friday. They didn't have anything in their records and told me to wait but they would confirm everything via email. Never heard anything. The next Wednesday (a week after we received the rest of the order) I called back and finally someone checked with the manager and we were able to get the bracelets in two days. We are very thankful for the last person. Our frustration was because we expected to receive the order in full from the beginning, and then it just seemed like they forgot to complete our order.
So far it has been good!
Very fast service and great product. I like that you can see your design on the computer before you place the order. Thanks for a great experience!
Excellent items fast shipping, super satisfied and I will use 24 hour wristbands for all my promotional needs.
I was surprised by the need to pay additionally for both processing and shipping, but more so when I received the email asking if I had received my order only a few days after placing it when I knew that it would take 6 days for processing and 6 for shipping. When I called to check on expected delivery and was informed that the actual processing was 6 days +/- 7 days and that there was a distinct possibility that the product would not arrive in time for the event for which it was ordered I was not only disappointed but unhappy with the response I got which was that I could place an additional order which would cost more since I would now need to pay for faster processing and shipment in order to get an even faster rush. The only explanation I was given was that the website needed to be updated. Fortunately, the product did arrive in time.
The initial process online is smooth and easy. Love the options... The estimated completion date I was provided way off, it took an additional 2 to 3 weeks to receive my order. I ended up getting my order after my event. The customer service dept, both phone and email, were not helpful at all... The product is fine, I would suggest if you are ordering for an event and you are not using the option of the 24hr production, which is the most basic option, that you order at least 2 months in advance, I wish I had.
Best Price, Love that you have the font in the system, quick and easy! Shipping was super quick the wristbands arrived faster than I thought :) Perfectly packaged, color was bright and wording was awesome
Super easy to order, came earlier than the expected date, looked amazing, and they gave me extras!
Please have page recalculate total due BEFORE shopper proceeds to checkout. 15 dollar surcharge is only noted at bottom of the page. That is NOT good enough. When final charge is shown after transaction is complete most (as in my case) will have buyers remorse. If I recommend you to other I feel obligated to disclose this myself...I should not have to.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members