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24HourChargers Reviews Summary
24HourChargers has a rating of 2.2 stars from 271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 24HourChargers most frequently mention customer service, tracking number and credit card. 24HourChargers ranks 202nd among Mobile Accessories sites.
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Purchased Macbook replacement charger. Looked like OEM product, but hummed and caused our 15 amp house breaker to flip repeatedly (this is a new home and have never had this happen before or since). Returned for refund per emailed instructions and despite over a dozen emails took two months for company to finally refund, and even then only reimbursed 80% of the original purchase price because of "taxes and fees" for a clearly defective product. Bought charger from Apple with absolutely no further problems. Luckily it didn't burn up the laptop or our house. Be appropriately suspicious about the product you'll receive and their business practices.
This company is ridiculous. I order at the beginning of March and they sent me 2 chargers I could not use. I sent them back and have been waiting ever since. Have called them on numerous occasions and they don't even apologize. Never do business with them. Worst customer service EVER!
Thanks to 24hourchargers.com for the best service ever. You guys are awesome. You definitely made my day. And the charger I got is amazing!. Authentic and brand new!
They sent the wrong charger. Sent out a label for me to return (took 2 weeks).
Sent it back - waited 2 more weeks had to email them, then they sent me correct charger.
6 weeks later I get billed again - and they say they did not receive the charger I sent back.
LESSON - do not deal with these people.
LESSON - if any company sends you "prepay" label - pay for the tracking yourself or get a receipt from USP, USPS etc - or you have no way to show that the item was sent back.
Just got my charger today and it's so fine. They are totally friendly and helpful.
This place is a total scam everything about them is a lie. Their products are cheap and they claim a 90 day return but you can barely get a hold of them and when you do they say you cannot return the item anyway. DO NOT BUY SAVE YOUR TIME AND MONEY. I would give no stars if I could. Blatant fake reviews on here also
Claimed they have sent me the wrong type of charger and then charged me extra for the "right" one. Its been over a month and still have not received the "right" computer charger
Horrible - DO not buy from this company - I bought the wrong charger returned it paid more for the correct charger and 4 months later still never recieved the charger I PAID for and now they say we can't give u it money back because it's been over 90 day...? What? So frustrated they're not getting that I NEVER got the replacement charger I've called and emailed a dozen times... CAR barely speaks clear english
Stay away. Waiting for my refund. We'll see how long that takes. Ordered 3/28/16.
4/8/16 Edit: Called to cancel (4/4) then received an email the same day asking what I wanted to do - send it or refund. Emailed again, cancel. Two days later, they shipped it. Received it today. Not going to bother calling 24hourchargers - it's obvious what they're about. I'm calling American Express to see they will cancel the charge.
I haven't opened the package. I would be afraid to use it. Others have said they have received broken or shoddy knockoffs.
FRAUDULENT, bad customer service, received two broken chargers (one died after a few weeks, one burned/fried through after 2 months), I paid for 2-year warranty and now they want more $$$ for a replacement under warranty... Unacceptable business... definitely not 100% satisfaction guarantee... Please do not support!
First of all it took over three weeks to get my charger. Their excuse was the "holidays".
Umm... It was March!
Second if all, the charger quit working after two weeks and would become extremely hot while plugged in.
When I questioned them abt returns, the email I received was in broken English.
What kind of place is this?
The sales associate was very helpful and knowledgeable of my situation.
Cheap charger but with a high quality. Plus CSR are very friendly
We recently ordered a replacement charger for our MacBook Air. It arrived quickly but was the wrong charger for our model. We have been trying, unsuccessfully for 3 months to receive a replacement. Customer Service is awful. You sit on hold for extended periods of time only to be disconnected before you speak to a live operator. If you are successful in connecting with a live person, you are only told that they will have to get back to you and a return phone call or the promised email never happens. We still have not received the correct charger or been able to receive a refund. We are in the process of contacting our credit card company to report this company's fraudulent business practices. PURCHASE AT YOUR OWN RISK. YOU HAVE BEEN WARNED.
24hourchargers.com help me in many ways. I'm having a hard time finding the right charger for my Toshiba laptop. Low Cost Good quality. Some online sellers offer high price.
I've been purchasing from them for awhile. I never encountered problems purchasing their products. Recently, I brought Dell Charger and works fine. 5 stars for this company...
A very impressive range of Dell laptop chargers. My laptop is an old model. I'm having a hard time finding the charger to different stores. Finally found it in this online store. It's nice to know they sell even the oldest model of laptop.
I am looking for a Macbook Pro charger for my old laptop. I am not a computer savvy I could not determine which charger I should purchased. The sales representative guide me on How to determine the right charger by using the serial number. Indeed I found the correct charger for my laptop. I could even share the idea to my family, friends and colleagues. We'll recommend this site to everybody. Thanks to you 24hourchargers.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members