A good selection of clothes, everything is so high quality and beautiful, it was a pleasure for me to communicate with the support service, they helped and answered all the questions
First purchase from 21Threads... Seemingly easy to use website and great looking designs. Will hope the products fit and feel as comfortable as they look.
First purchase from 21Threads... Seemingly easy to use website and great looking designs. Will hope the products fit and feel as comfortable as they look.
Great store and the clothes are just class, everything is of high quality and comfortable, and most importantly very stylish, I will definitely buy more
No customer service reps to talk to. Email their "support" email more than 15 times. I called the post office, called ups they all say it's lost. Took my money never got the sweater. Horrible.
I spent over $100 on several tank tops with this company and none of them fit. They were too small. When I asked to exchange, I was told that they don't do exchanges. I can reorder a different size and they would give me a discount! REALLY! I wasted $100 and they want me to spend MORE $$$. NOT! Now I am stuck with tank tops that can't be worn. PLEASE DON'T PURCHASE FROM THIS COMPANY. CUSTOMER SERVICE IS TERRIBLE!
Ordered a Xmas shirt 3 weeks before Xmas. It was too big. I tried contacting them so I could wear it before Xmas but their website chat was unavailable each time I went on site, called number provided can't leave a mesg and disconnects, emailed several times. Finally got a response that at the fault of theirs they said it was too late to return or exchange but they offered to reduce the price a few bucks to purchase another one COMPLETE SCAM DO NOT BUY FROM 21 TREADS
This company is a JOKE. ORDERED a few shirts as I placed my order I notice I flipped 2 shirts withing seconds tried contacting via chat/ email and phone. For 3 days several times a day kept getting same automated response. Even though there website states contacts us there is NO US. TODAY, AFTER 8 FAILED ATTEMPTS I GET A MESSAGE MY ORDER HAS SHIPPED. STILL WRONG? NOT 1 BIT OF COMMUNICATION FROM THEM. NO EMAIL EVEN THOUGH IT SAYS WILL REAPOND WITHIN 2 HOURS. NOTHING.
Thanks a lot! I ordered it for the first time! All things are wonderful, the fabrics are good, everything is neatly sewn, fully corresponds to the description and photo
So far so good. Ordering has been a breeze with plenty of special offers to choose from. However, the clothes finally arrived and the fabric was thin and the shipping slower than advertised.
So far so good. Ordering has been a breeze with plenty of special offers to choose from.
I placed my order for 4 shirts on December 11th and our family Christmas party is tomorrow... I bought these as gifts they are Christmas shirts and I don't know if you all realize it or not but NOBODY WANTS A CHRISTMAS SHIRT AFTER CHRISTMAS! Terrible customer service won't answer phone the voice mail is full, won't answer emails and the chat system is disabled. I would think you could hire some people in customer service with the money you are stealing from everyone you scam. Totally disappointed
It said I would receive the 14th and have heard nothing. Now I try to view my order and it won't show what was ordered. Frustrated. These are birthday presents needed ASAP.
Order a shirt through a Facebook ad an expected a month turnout time like other tee websites. That was not the case. The shirt arrived super early and is good quality with a great looking print.
Literally 10 minutes after I ordered, my shirt was on its way! I couldn't be more impressed! They were very prompt and the quality of the shirt is outstanding! Thanks y'all!
I ordered prior to their deadline and now am receiving the shirt AFTER Christmas which is an absolute joke. Never responded to my email but sent me a email saying my shirts were shipped and will arrive Dec 26. Why would I want CHRISTMAS shirts AFTER Christmas?!?! Will NEVER place an order with this joke of a company again!
Ordered my t shirts last week and was given a confirmation and an app to keep track of my items purchased! The items are being delivered in a timely manner
I have not received a confirmation or tracking number for my items
Ordered on November 4th still have not received! Come on already why do you need 100 characters? This is dumb get my shirt to me. Is this enough characters? Hello?
Quality meets expectations, soft, pleasant to the touch, neatly executed, the size of the table fit well, fast order fulfillment, courtesy and customer orientation of staff.
Good day! I express my gratitude to the store! We were pleased with the quality, and the timing of collection, delivery!
Recommend! Successful sales to you!
International order by date for the holidays: Dec 7th.
I ordered shirts for the whole family for Christmas photos, as well as two Christmas gifts and a shirt for work for me for Christmas season. Order date: Nov 28th. It's December 26th, our shirts have been sitting in IL since Dec 21st. Got an email stating they had been shipped on December 16th. Didn't show up as being with the delivery service on December 18th. Needless to say, pretty disappointed. What did they do with my order for weeks before shipping it? I'm in Canada, so I left a wide gap for shipping, so I thought. Spent $300+ on shirts that won't fit my kids probably for Christmas next year, late gifts and to sit in the closet for almost a year, unworn.
I purchased a shirt, they charged me and I never received anything! I sent numerous emails with no response. This company is a fraud. I wish I would have read reviews before purchasing.
Answer: 100% Legit Company, That Designs, Prints and Ships From The USA.
Answer: Yep online chat never available and you can't call either. You can try emailing but you won't get a response for weeks. If what you ordered doesn't fit your out of gas. No refund or exchange they try selling you another one for a few bucks less. Scam
Answer: The outrageously funny apparel and overall customer experience has been great
21Threads has a rating of 3 stars from 308 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 21Threads most frequently mention customer service, christmas shirts and multiple times. 21Threads ranks 14th among General Apparel sites.
We take pride in being 100% US Based Company unlike many others selling through facebook. Thanks for being a great customer Toby!