website thubmnail of 21Threads

21Threads

How would you rate 21Threads?
grey star
grey star
grey star
grey star
grey star
Minnesota
1 review
2 helpful votes
Follow Nicole G.
Unfollow Nicole G.
Send Message
Share Review
Report Review

I ordered 2 youth Fortnite shirts, quality is terrible for both the t-shirt itself and the printing quality. The necks on the shirts are stretched out to the point of unwearable. I reached out to customer service and have not received a response. DO NOT ORDER from this company. It is not worth the price of their product. This company does not stand by their products or work with their customers.

Date of experience: December 6, 2018
Oregon
1 review
0 helpful votes
Follow Cade B.
Unfollow Cade B.
Send Message
Share Review
Report Review

Have ordered several shirts for my family and I. They had a large variety of designs that were funny and unique. All the items got delivered in full and on time.

Date of experience: October 10, 2019
Illinois
2 reviews
0 helpful votes
Follow Christina A.
Unfollow Christina A.
Send Message
Share Review
Report Review

Received the wrong t-shirt
January 20, 2020
Updated review

I received the wrong shirt. The picture on the website was not the same one I received. Very disappointed! My 12-year old wanted to wear the shirt for Christmas, now he can't. I emailed customer service to resend the correct one and to have it delivered by Christmas (in 3 days) like I wanted, but no response yet. SMH

21Threads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2019

Shopping experience was fine
December 10, 2019
Previous review

Shopping experience was fine. Just wish there were colored raglans, other than white, to choose from.

Date of experience: December 10, 2019
Texas
1 review
3 helpful votes
Follow John j.
Unfollow John j.
Send Message
Share Review
Report Review

Horrible
May 26, 2017

WORST COMPANY EVER! Dont ever order from them! I ordered 5/7 and took 2wks to get to post office (on 5/19 to b exact) and now almost another 2wks to get here tracking says it will get here until 5/30 wtf?! This company is crap and takes too damn long to process orders and ship to the customer. Not even wasting my time calling them! They get a ZERO from me!

Date of experience: May 26, 2017
Virginia
1 review
0 helpful votes
Follow Susan D.
Unfollow Susan D.
Send Message
Share Review
Report Review

Total sham
March 31, 2019

Ordered two shirts on March 7 to the tune of $70 and I've yet to receive the order, any contact with this company or ability to chat with them about where my order is. Don't fall for it.

Date of experience: March 31, 2019
Idaho
1 review
1 helpful vote
Follow Nicole B.
Unfollow Nicole B.
Send Message
Share Review
Report Review

Don't bother...
January 7, 2019

All you will receive from this company is a delivery notice and nothing else. Their customer service will not respond to e-mails or Facebook messages asking about the package that was not delivered.

Date of experience: January 7, 2019
Arizona
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Send Message
Share Review
Report Review

Exactly what online shopping should be.
November 5, 2019

Easy navigation and purchase process. Quick delivery. Product was exactly as described online. This review process though... If my comment isn't 100 characters so what

Date of experience: November 5, 2019
Stacy A. 21Threads Rep
over a year old

Who needs 100 characters to show how happy you are? Not Us haha... Thanks for being a great customer Michael!

Idaho
1 review
0 helpful votes
Follow Laura X.
Unfollow Laura X.
Send Message
Share Review
Report Review

So soft!
December 14, 2019
Updated review

These are the softest T-Shirts I have ever felt! Everything came out great! My order was easy to place and they arrived in a few days! Will order again!

Date of experience: December 14, 2019

Would have been 5 stars but at the time I placed my...
November 28, 2019
Previous review

Would have been 5 stars but at the time I placed my order had free shipping... then, poof! "That's not available anymore!" Not good!

Date of experience: November 28, 2019
California
1 review
0 helpful votes
Follow Chelsea W.
Unfollow Chelsea W.
Send Message
Share Review
Report Review

Will not be coming back.
June 12, 2020

My tracking has not updated in 5 business days. No idea where my packages are. UPS doesn't have it. USPS says they were notified of the transfer to their mail service. Yet zero updates.

Date of experience: April 10, 2020
Illinois
1 review
0 helpful votes
Follow Cis C.
Unfollow Cis C.
Send Message
Share Review
Report Review

Thin poor quality material
June 12, 2020

Giving 1 star only because shipping time was decent. The shirts are cheap thin poor quality material and I'm afraid if I wash it the lettering will come off.

Date of experience: April 14, 2020
India
18 reviews
1 helpful vote
Follow Florianne N.
Unfollow Florianne N.
Send Message
Share Review
Report Review

21 Threads has a wide range of clothes and accessories for women. The prices are very competitive, and their customer service is excellent!

Date of experience: April 9, 2023
Virginia
1 review
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Send Message
Share Review
Report Review

Yay!
November 12, 2019

I would definately recommend 21 Threads! Easy ordering, fast shipping and very happy with the finished product. I WILL order from them again! The clothing is good quality. Shirts fit beautifully!

Date of experience: November 12, 2019
Stacy A. 21Threads Rep
over a year old

Thanks for the order and kind words Linda... You Rock!

Brazil
4 reviews
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Send Message
Share Review
Report Review

Very happy with the purchases in your store! Service at the highest level I will recommend to my friends. I wish you many grateful customers and job satisfaction. Good luck!

Date of experience: December 9, 2021
Brazil
2 reviews
1 helpful vote
Follow Reynard G.
Unfollow Reynard G.
Send Message
Share Review
Report Review

Satisfied customer
November 18, 2022

Satisfied customer. The product and price keep me coming back and promoting to my friends about this store. Great company.

Date of experience: November 18, 2022
Massachusetts
1 review
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Send Message
Share Review
Report Review

Every year when we do our annual pub krawl we have relied on 21 Threads for the perfect raglan shirts. From the colored sleeves to the silly tag lines. It fits this bunch perfectly!

Date of experience: October 2, 2019
Virginia
4 reviews
1 helpful vote
Follow Melinda R.
Unfollow Melinda R.
Send Message
Share Review
Report Review

You ever want to buy personalized clothing, you cannot do any better than this store. Service is quick, the price is right and they are just good folks to work with in all areas.

Date of experience: November 14, 2022
Georgia
1 review
0 helpful votes
Follow Orvil F.
Unfollow Orvil F.
Send Message
Share Review
Report Review

Love the shirt!
November 11, 2019

Shirt looks great! One of the softest t-shirts I own! Being that it's a Christmas shirt haven't worn it in public, but definitely looking forward to it.

Date of experience: November 11, 2019
Texas
2 reviews
0 helpful votes
Follow Joshua Z.
Unfollow Joshua Z.
Send Message
Share Review
Report Review

This company has ZERO customer service. They sent the wrong size and wrong color shirt and then did not respond to multiple calls and emails asking for help in exchanging, credit or refund.

Date of experience: November 9, 2019
Stacy A. 21Threads Rep
over a year old

Hey Josh, I just looked back in the email archives and it looks like the last email we sent you, had 2 options to return the shirt, we never heard back. It’s never too late, email support@21threads.com and they’ll get the order credited back. Cheers!

New Hampshire
1 review
0 helpful votes
Follow Christine K.
Unfollow Christine K.
Send Message
Share Review
Report Review

Wrong sizes
June 12, 2020

I could've sworn I ordered a size smaller on both shirts, and for the price of tshirts the quality is very low. At this point I'd only wear it as a night shirt.

Date of experience: April 14, 2020
Indiana
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Send Message
Share Review
Report Review

Pleased Overall
December 3, 2019
Updated review

Took too long of a time to get a response to exchanging for smaller sizes, but situation has been rectified to my satisfaction. Nice shirts. I would order from 21Threads again.

Date of experience: December 3, 2019

Took a long time to get a response to exchanging for...
December 3, 2019
Previous review

Took a long time to get a response to exchanging for smaller sizes, but situation has been rectified to my satisfaction. I would order from 21Threads again.

Date of experience: December 3, 2019

Overview

21Threads has a rating of 3 stars from 308 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 21Threads most frequently mention customer service, christmas shirts and multiple times. 21Threads ranks 14th among General Apparel sites.

service
33
value
64
shipping
64
returns
10
quality
64

Instant Feedback

15,458 reviews