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1outlets.com

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AE
1 review
2 helpful votes
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Pigs
November 28, 2018

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1OutletsReviews 218 Average

1outlets.com

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Excellent

36%

Great

15%

Average

9%

Poor

4%

Bad

36%

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English

Charles

2 reviews

Published 55 seconds ago

Ripoff

Ripoff! They are true to their MO. Advertise a diverse amount of products that rival Amazon.
This with 19 employees, amazing.

Order. Charge. Item not in stock. Refund never arrives... Zero ability to contact and puts blame on customer. They try to weave narrative into email. Ok. You the customer want to cancel... Vs reality which is they are scam site. For refund must file with credit card company... Take screenshots of order and 30 days after non delivery request credit. Division of another fake registered in Singspore. Simba pte. Suggest sending notice to Singaporean entity to file many complaints. These guys are pigs.

Date of experience: November 28, 2018
Lithuania
1 review
0 helpful votes
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Excellent customer service, and spite of our order not being able to be arranged, your staff kept us informed, and tried another source. Refund went through with no trouble. Will recommend.

Date of experience: December 28, 2022
Sweden
1 review
1 helpful vote
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Do not buy from here!
January 26, 2023

I would request everyone not to buy anything from here. Here are all the cheaters who took my money but didn't give me my product. Communication with them is very bad.Please avoid this outlets

Date of experience: January 26, 2023
Philippines
1 review
0 helpful votes
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Outlets have three greatest and best throughout this purchase process with emails and telephone updates. Their service is exception. Words are not enough to express my thanks John Mason

Date of experience: October 5, 2020
Indonesia
1 review
0 helpful votes
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Although my order was not sent successfully 2 times, but the support team did a good job by informing me and tried their best to find the stuff... finally. Thanks a lot.

Date of experience: March 15, 2020
Australia
1 review
2 helpful votes
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They make promises that they cannot keep. So all online shoppers pls be aware! I waited 3 months and yet nothing. They cancelled my order in the end, with some lame excuse!

Date of experience: February 19, 2020
Hong Kong
1 review
1 helpful vote
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Best service!
February 21, 2020

In regarding to out of stock after payment, all staffs did a very quick response of my questions and follow up. I got the refund finally in reasonable time! Appreciate their efficiency!

Date of experience: February 21, 2020
Italy
1 review
0 helpful votes
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I am extremely happy with this purchase. We bought this for my 5 year old to play with on a lengthy road trip and family vacation. It worked perfectly in the car.

Date of experience: December 20, 2022
Hong Kong
1 review
0 helpful votes
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Awesome customer service!
February 16, 2020

1Outlets were so helpful and really on top of everything! Would definitely buy from them again. They continually checked up on whether I received my refund and genuinely seemed to care

Date of experience: February 16, 2020
Hong Kong
1 review
6 helpful votes
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Will never buy on this site
December 28, 2020

- No est delivery date on checkout
- Est delivery is hell long, taking months
- Website is buggy and broken
- Site currency rate is deceptive

It's self-called "Largest Singapore online store" - feel shame for Singaporeans that it freely makes use of their names.

Date of experience: December 28, 2020
Pakistan
1 review
0 helpful votes
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Customer Service
May 4, 2020

I purchased an electronic device, but needed a refund because of voltage conflict with my country. The team was very helpful in cancellation and following up on my refund.

Date of experience: May 3, 2020
Hong Kong
1 review
0 helpful votes
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Customer Focus
October 5, 2019

Provided a responsive, great customer service. Whenever I asked, I received a positive response almost immediately. But all these will be for nought if delivery process is not changed.

Date of experience: October 3, 2019
AE
1 review
0 helpful votes
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6 orders - all cancelled. Irrespective of the type of goods - electronics or bathroom equipment they cancel all under false pretext, only take your money
1Outlets is a 100% scam.

Date of experience: July 3, 2022
Austria
1 review
0 helpful votes
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Thank you so much to you and your team for offering a great customer service and keeping me well informed. Always appreciate this kind of support. Many thanks.

Date of experience: December 11, 2022
Malaysia
1 review
1 helpful vote
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Responsive
December 14, 2020

Very responsive and accountable. Kudos. I am based in Malaysia, ordered an item herbicide but out of stick. The response was quick and credited my card quick too

Date of experience: December 14, 2020
GB
1 review
3 helpful votes
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DO NOT BUY FROM SELLER THEY CANCEL YOUR ORDER AND THEN KEEP THE MONEY! THIS IS THEFT! THEY DO NOT ANSWER EMAILS! STILL WAITING FOR REFUND AFTER 35 DAYS AFTER NUMEROUS ATTEMPTS TO CONTACT THEM WITH NO REPLY!

Date of experience: March 20, 2019
Hong Kong
1 review
0 helpful votes
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Refuse to Refund
September 29, 2022

1outlets.com advised me the product is out of stock after my ordering. What can I do if I frequently asked 1Outlets.com to refund via emails but I were put off for a couple of months.
Pls advise!

Date of experience: September 29, 2022
Malaysia
1 review
0 helpful votes
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Really appreciate your continuous update regarding this matter. Btw, I'm so sorry that cannot able to attend your call. I need to surrender my headphone every time I was in the office.

Date of experience: December 6, 2022
Singapore
1 review
0 helpful votes
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My first purchase with 1outlets. Even though the delivery takes quite a while but the item is well packed and secured. Item received in good condition. Will continue to support online purchase.

Date of experience: October 19, 2020
Denmark
1 review
0 helpful votes
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Thank you very much
December 26, 2022

Thank you very much, I have spoken with the bank and they have confirmed payment was received and has been deposited to my account. Appreciate your help and assistance in this instance.

Date of experience: December 26, 2022

Overview

1outlets.com has a rating of 2.3 stars from 587 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1outlets.com most frequently mention credit card, full refund and total scam. 1outlets.com ranks 546th among Discount Shopping sites.

service
91
value
88
shipping
86
returns
88
quality
82
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