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How would you rate 1800GotJunk?
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Canada
1 review
2 helpful votes
Follow Rahim M.
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Great service
September 17, 2022

Today I called 1-888-got-junk and booked a pick up garbage service. Mark and Adrian were assigned to remove my junks. They called in the morning and gave me exact time for their arrival for removing the junks. They showed up on time and removed all the junks. They were very friendly and professional. Their price was fair and reasonable. Their work was very clean. I am very happy with their service and definitely will recommend them to my friends.

Date of experience: September 16, 2022
Michigan
1 review
0 helpful votes
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Fast & efficient!
January 9, 2022

The next morning after my call, a team was here to move a book case and haul it away. The price was right, the team friendly and careful. I couldn't have asked for better service, and have used them once before with the same satisfying results.

Date of experience: January 9, 2022
Florida
1 review
0 helpful votes
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They were efficient, and professional and would definitely recommend them to friends and family. I really appreciated all of them. They were also very punctual.

Date of experience: August 21, 2023
Connecticut
1 review
4 helpful votes
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Rude and smelled like pot
February 9, 2021

I hired 1 800 GotJunk to help clear out my father's home. Two of the guys showed up smelling like pot. Then, they filled the truck up 3/4 of the way and said "we are collecting payment and leaving now." I asked why they weren't filling the entire truck and was told it's because the truck cover was not working and things would fly off the truck on the highway if they filled it to the top. Of course, this is ridiculous. I objected and said that I shouldn't be charged 675 to fill a truck and then not be allowed to actually fill a truck because it's broken. They didn't like my objection and the little pot-head punk yelled at me and said I was not appreciative of all his hard work! Ultimately the situation was rectified by a manager after I called to complain. However, it was added stress when I really didn't need any.

Date of experience: February 9, 2021
Arizona
1 review
0 helpful votes
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The first time that I used or contacted the company to dispose o household items. The work who were Josh and Javier were very friendly and very nice to work with. They showed up at the exact time that was agreed upon, loaded up the items that I was getting rid of, confirmed that there was nothing else to fdispose of and completed the whole project in about 10 to 15 minutes. As I had never used the company or any other company before, it was great on everything was completed. Will use the company again due to their workers.

Date of experience: August 11, 2022
Washington
1 review
3 helpful votes
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1800got junk
August 20, 2020

More like 1-800 get ripped off. Poor service from 800 got junk. Has anyone received poor service from 800 Got Junk. My neighbor just had them over to remove a wooden dog house (heavily built) and a good working freezer. She was quoted $300 to do it. She had other items to remove but it was more money. They dismantled the dog house which had an asphalt roofing on it and then left after about 45 min. They did not haul off the roofing material nor give her a reason as to why? Should have been all part of the job. They left a mess in the driveway. After I myself called them to complain, they said that it would be taken care of and would return a call to me. No return call, but they did come back and swept the driveway BUT DID NOT REMOVE THE ROOFING MATERIAL! They did not explain to her as why not, as it should have been part of the job. As far as Im concerned she as a single lady was ripped off and unfortunately she payed them in cash

Date of experience: August 20, 2020
New Jersey
1 review
5 helpful votes
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This company is way over priced and does not load the truck properly, they are clean and look nice but get pass that the know nothing about the Junk removal business, go with a local smaller company get twice as much for your money and better service. DO RESEARCH just do not hire them for their ads. ALL companies pick up what you point at.

Date of experience: July 22, 2021
Georgia
1 review
9 helpful votes
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Scam
July 6, 2020

1-800 got junk is horrible, overpriced and a scam. They charged me more money to get rid of my garbage then the movers that moved my good stuff did. The movers packed all my stuff wrapped all my stuff made two stops and set my stuff up for less money than 1 800 got junk charge to take my junk away. Not to mention they probably made two to $300 selling my my good items that I was getting rid of. So they show up at my apartment knowing that they're charging me for volume of truck used and they showed up with junk already in their truck. Then had to make another trip how do I know they couldn't fit all my stuff in there if their truck was empty and charge me for one truck, instead of what they charged me. Scam scam scam.

Date of experience: July 6, 2020
Colorado
1 review
0 helpful votes
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Colorado
June 12, 2020

Got Junk came on Tuesday. Liam and Darian were very polite and professional. They even offered to sweep up different areas for us. Great Employees! This was the 3rd time we have used this company and each time the people who come to the house are the same. Great Company!

Date of experience: June 10, 2020
Australia
1 review
3 helpful votes
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Horrible and abusive
March 14, 2021

The Perth Got Junk team was horrible and abusive on the telephone to me. There was a miscommunication about the method of payment and instead of trying to clear it up was told I was yelled and and told I was the one mistaken. I was then pocket dialled and heard the owner saying words to the effect of "go f*ck yourself" in reference to me. Do not use this abusive business operator

Date of experience: March 14, 2021
Massachusetts
2 reviews
1 helpful vote
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Don' bother calling
September 20, 2021

Called and had to wait a week and a half for them to come. I had what I wanted them to take on my porch. A rug, ironing board, 2 boxes of mixed Cd's, DVD's and VHS Videos. Two bags of books and a couple of picture frames and a small color TV in working condition. They quoted me a price of $495.00 and said it would be a $50.00 surcharge for the TV. I. Couldn't believe the price. I thanked them for coming but said the price is way too high. They said they could do it for $425.00 but there was still a surcharge on the TV. I said no and they said the best they could do was $385 and the surcharge. I couldn't believe they were playing, "let's make a deal". I don't like this company, nor do I trust them.

Date of experience: September 20, 2021
Michigan
1 review
0 helpful votes
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Don't work here
October 1, 2021

I worked for this company they don't pay enough to do what they do. Their incentive system is a joke. They tell you the hours are 7AM-7PM but you wind up working to 10-11 at night. They give you 4 set days to work and don't ask to change it. When you say something they say " you have to have open availability" after you set your days in the interview and nothing about open availability was ever mentioned. Something needs to change

Date of experience: October 1, 2021
Washington
1 review
0 helpful votes
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Very fast friendly people easy to deal with safety was always first I caught one gentleman's name I think his name was Noah very nice gentleman very friendly customer service great thank you 1800 got junk

Date of experience: September 3, 2020
Pennsylvania
1 review
0 helpful votes
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Irritated
October 9, 2021

I live in ******* area code and I would of like to use ur services but I find out u don't do my ares... very disappointing. Cover my area ill give 5 stars. I don't not have a pickup truck to take my sstuff to the dump. Wish I coulda used ur services

Date of experience: October 9, 2021
Connecticut
1 review
1 helpful vote
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Poor Service
September 3, 2021

Called for estimate, guys showed up thinking going to take away. Made pickup date and when called to confirm they had wrong date. Tried again, had wrong time, tried again everything was a go. On day of pick up was called and was told wrong time and it would be just an estimate. Cancelled everything. Very poor communication, because spoke with serval different site managers and schedulers.

Date of experience: September 3, 2021
Canada
1 review
2 helpful votes
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Poor service
March 2, 2022

I had a scheduled pickup for 2 items. I was rescheduled 3 times that day and was told the 3rd time it could take awhile to get out to me. At this time it was 5:30pm. Their last excuse was because of the poor weather their truck needed a boost. The temperature was -6c. Then had to dump their load. I can not recommend this company. Lame excuses that don't hold water

Date of experience: March 2, 2022
Canada
3 reviews
14 helpful votes
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Charge me over $600 for a small job, and left a lot of garbage on site which I had to clean off myself after they left. Never using them again.

Date of experience: June 1, 2023
Canada
1 review
0 helpful votes
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We had 1800got junk take away junk that I needed to remove. From the beginning when I called,
The person that I spoke to was friendly. The two gentlemen that came today called and said what time they were coming. They arrived right on time. They were friendly and efficient. I would give them and your company a 10 out of 10. This is the 2nd time we have used their service. The pricing was really reasonable. If you need junk removed 1800gotjunk is the company to use

Date of experience: July 31, 2020
Oregon
1 review
5 helpful votes
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I received a quote of around $200 for removal of two items. They get here and the price came was almost double. I was very accurate with my description, giving them precise dimensions. I called a company on Craigslist and they are removing my two items for $100. DO NOT WASTE YOUR TIME!

Date of experience: July 15, 2020
Ohio
1 review
0 helpful votes
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Called to see how much this would cosr for my brother home was told a full truck load would cost $300 once they came with the truck they said a full truck load was $680 WOW! This is not the way you do bussiness!

Date of experience: November 1, 2021

Overview

1800GotJunk has a rating of 1.9 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1800GotJunk most frequently mention customer service, next day and full truck. 1800GotJunk ranks 19th among Waste Disposal sites.

service
85
value
77
shipping
24
returns
21
quality
61