I had a scheduled pickup for 2 items. I was rescheduled 3 times that day and was told the 3rd time it could take awhile to get out to me. At this time it was 5:30pm. Their last excuse was because of the poor weather their truck needed a boost. The temperature was -6c. Then had to dump their load. I can not recommend this company. Lame excuses that don't hold water