A 1-800-Got-Junk truck cut across 2 lanes of traffic and almost side swiped me today at Granville and 70th in Vancouver BC it was a case of I'm bigger than you so I don't care. Well I had my 4 lb dogs in the car and they went smashing through the back of the car seats. Very dangerous driving, careless and rude to cut someone off like that with your dangerous driving. Me and my friend driving with me were stunned. Will make it our mission to spread the word about your terrible company with rude and inconsiderate employees causing danger to people.
It was a great experience how these guys picked our junk up and took them for us. I think it is saving because if we do our selves it will take whole day and renting cost + dumping cost. I strongly recommend them here in south bay.
From my contact with Sinthuja on the phone to the final drive away, 1800 Got Junk was a better than expected experience! Sinthuja listened, and heard what my issues were, assured me my appointment would be handled the way I wanted.
Justin and Donald were the two guys who came, and worked tirelessly! They were so pleasant, accommodating, and I would recommend these particular men to everyone! Thank you so much Justin and Donald. It was a long day (two trucks worth) and you both made it so much more pleasant than it might have been. If I need any hauling services again, I am asking for these two young men! Great job!
The two young guys that came to our house were very polite and respectful. They took everything we needed taken and even offered to help my husband with a flat tire that happened just before they arrived. Very pleased.
We had to clean out a garage full of random old junk. Thankfully to have the super friendly DeAndre and Leon help us out on a hot summer texas day! They were very friendly and accommodating! Highly recommended!
Would never call them again. Nearly took any of the construction waste and said that was all their truck could handle. Said they would be back - no call, no show.
I am extremely satisfied with the service! I recommend this company to anyone who has any junk they need to be removed. The employers who came in took everything out efficiently and in a timely matter, not to mention they were very friendly and the price was great! I will be inviting them back if I need anything else thrown away.
James and Dylan were very professional and friendly! They picked up items from my home on Tues. Nov. 7th 2023. It was a blessing to get a company with good customer service!
We got all the unwanted stuff from our garage out. We were hoping to make their work easier by having everything we did not want on our drive way.
Basically we waited from 330 pm to 540.pm.
When I called after 2 hours of wait.
Their response was no one will show up.
Never use 1800gotjunk.
They are a junk of unprofessionals.
These two young men were very professional and polite. They really took their time and was carefully when moving items from my basement. There were no scoff Marks on my floors or walls. They did a fabulous job.
Farmington Hills Mi. Location
I called to have a few items removed from my daughter's apartment. My daughter recieved a quote of $370 which I thought was ridiculously high but by the time I arrived they had already started loading the truck. Once they finished (in approx. 20-25 minutes) the price went up to $498. The removal included 2 five-drawer dressers, a sitting chair, a large box of junk and a queen-sized mattress. 5 items ended up being $100 a piece. Never again will I use this company! I will also be contacting the Better Business Bureau to report this.
Ray and Louis from the Manchester Ct office arrived for a night pickup. I am in the process of clearing out a parents apartment. They came in and got the job done quickly and efficiently! I was a little surprised by the cost however. This is no reflection on the guys! They helped me rectify a stressful situation!
I will never use this service ever again because the workers will take things of value that you ask them not to take. The price for the amount of space on the truck is highway robbery and again they take things and must be watched at all times. Do not trust them in your home alone you have been warned!
This company has ubiquitous ads and bills themself as ecologically forward because they recycle or donate items. They had two trucks, one for "junk" and one for "donations," but they only thing they were interested in donating were large pieces of furniture. Everything else was trashed, small items which an organization like Goodwill could make use of. I know that it shouldn't matter that some of these items were family heirlooms, but I had to leave the house because of the sound of things breaking when they literally threw the items out the window into their truck. Estimates they give are subject to change because it depends on how many trucks they have to fill. I was not able to leave a review on their site and the only ones they posted were positive.
Hey I called and they came out, it was super reasonably priced and super professional. They communicated with me perfectly and even took my payment over the phone. Didn't hit any walls or anything. They are amazing and I would recommend them to anyone.
Devonta and Jared did an excellent job. They showed up when promised, took everything as advertised, noted any items that would require a fee such as propane tanks and the fridge, made sure to answer and questions clearly and swept the place clean when done, all within the appointment window. They even laughed at my humor. Thank you all.
A friend of mine is seriously ill & her father is in the hospital (in his 80's anyway) she really needed the help & truly doesn't have the money for this & then it was poor service. They didn't take everything they were told to & took several things that were to stay. Left a lot of broken glass on the ground outside, never cleaned it up. Stepped in some animal feces & scraped it off INSIDE the house & left it! Regret ever calling them this time…had previous good experience with them, but this is ending that.
Paid $900 for removal 2 guys broke a table and just left it there for a several disabled woman.
Grows pot in back had 5 plants these 2 guys cropped and stole all plants.
Police have been called. This is in welland on canada. Stay away from this place.
No refund nothing on part of company was done. Really shadey place.
Called during CoVid when scheduled remover canceled. Quoted by phone 400 for half truck, local franchisee triple quote knowing I was in a bind to 1200 Failed to complete it anyway.
"Corporate" referred me back to... local franchisee... I've asked for their address to send demand letter.
We called after having to deal with bad tenants. I already knew they were very expensive we called and they were able to come that same day. Being late, of course, they were only able to pick up a part of the junk and charged us full price and came back the same day to pick up the rest of the junk. So far nothing is overly wrong with what happened, we tried calling them several times as we had a contact to come and collect most of the remaining junk, after our contact got there they refused to stop working and claimed "we already did the work so he can take it but were going to charge you full price for it". Zero flexibility, not even a discount and it seemed pretty hostile towards our request all because they couldn't answer a phone 45 minutes before they loaded the junk in.
It was nice that they were able to get to us on the same day. Save yourself a ton of money, rent a truck or trailer and do the lifting yourself. Local eco-centers will be glad to take in your junk and usually for free!
1800GotJunk has a rating of 1.9 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1800GotJunk most frequently mention customer service, next day and full truck. 1800GotJunk ranks 19th among Waste Disposal sites.