We called after having to deal with bad tenants. I already knew they were very expensive we called and they were able to come that same day. Being late, of course, they were only able to pick up a part of the junk and charged us full price and came back the same day to pick up the rest of the junk. So far nothing is overly wrong with what happened, we tried calling them several times as we had a contact to come and collect most of the remaining junk, after our contact got there they refused to stop working and claimed "we already did the work so he can take it but were going to charge you full price for it". Zero flexibility, not even a discount and it seemed pretty hostile towards our request all because they couldn't answer a phone 45 minutes before they loaded the junk in.
It was nice that they were able to get to us on the same day. Save yourself a ton of money, rent a truck or trailer and do the lifting yourself. Local eco-centers will be glad to take in your junk and usually for free!