From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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1800-Get-Lens made it very easy for me to order and receive contacts! The price per box was fabulous, as well. I will be using them again!
$400 for a 45 day supply of lenses and it was supposedly a discount. I was paying $55 a month for lenses from my previous provider.
Quick and easy to order contacts online. Little expensive though.
Everything was perfect about the order. But have not received the rebate and am not getting an email to submit the rebate form.
Can't ask for better service. Notified me when I had ordered the wrong lenses by mistake and quickly fixed the issue for me.
Thanks.
Very smooth and easy to order contacts. They will definitely be ordering in the future.
Contacts were easy to order and shipped in a timely manner. Good experience
Trouble with the prescription image emailed. First and second were deemed illegible, but order was sent out anyway.
Cheap price when factoring in the rebate. Would purchase again from them for sure
They were delivered, thanks. I don't know if i can write 50 things, oh wait i can cool
It was fairly easy. Although the savings will be in the form of a card.
Their prices are much cheaper than my eye place! Will definitely be a repeat customer!
I had no problems with receiving my order. The prescription I uploaded initially came out blurry so they did email me to fix it and once I uploaded it again then shipped it in a few days.
The best online prices I found for my lenses. The only thing that was initially confusing was a survey on my experience was sent before I even received information on my expected delivery date.
The wait was so long due to ordering from the supplier which caused me to run out.
Order took over a month to be delivered. I needed my contacts and ordered in plenty of time.
I was under the impression that it would be delivered within 5-7 business days of placing the order. Instead, it arrived 5-7 business days after the order was shipped, and the order was shipped weeks after I placed the order. Took just under a month to arrive
The order came quick, the price was right, and the contacts are great quality!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members