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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Shipping took a little longer than expected, but the contacts are right
Fast shipping and great prices. Would order from here again
I was pleased to see the lower prices and wanted to take advantage of the deal where 8 boxes had a mail-in rebate. I bought 8 boxes of Acuvue but since one of my eyes has astigmatism the deal did not apply. I was disappointed since I did buy 8 boxes but apparently they have to be the exact same. When I went to pay I noticed a service fee of over $200. I could have just gotten them at Walgreens or 1800contacts since the price actually ended up being the same.
I like my contacts and they were a great price. Product came right on time and was exactly what I was expecting.
Great experience ordering contacts. Ease to navigate site. Wait time was longer than expected.
Great Experience. No problems getting my prescription from my doctors office.
I wrote plus they filled it with a negative perscription. I am only getting half my money back.
Easy to navigate. Took advantage of promo deal! 😊 I had an excellent experience!
I ordered contacts and then they were sent to me... umm yeah
I was able to order my contacts quickly and efficiently! The website was extremely user friendly. I received my order in less than 1 week from ordering with just the regular shipping!
Ordering my prescription was quick and easy! 100% recommend 1800-get-lens over any other contact ordering site!
Great. Easy. Fast. Affordable. Will be back. Thanks...
Would order from here again-prompt and customer service was great.
Request to delivery took extremely a long time probably close to 3 weeks. I thought it was to be faster than doctors office but truly is isn't.
I shopped around and they had the best price. Shop around your self and you will see!
I am that person who doesn't trust most online ordering except through Amazon however i am pleased to say i took the chance and ordered through 1800 lens and i am pleased with my experience. I ordered my dailies a. Week. Ago and I am wearing them today. Super easy to order and have them shipped to me directly. And I saved money.
I placed an order and when I checked the status they said there was error in my prescription. Nobody called me to reach out and instead waited for my call.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members