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1-800 FlowersReviews 1,378

1.7
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1-800 Flowers Reviews Summary

1-800 Flowers has a rating of 1.7 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1-800 Flowers most frequently mention customer service, local florist and next day. 1-800 Flowers ranks 23rd among Flower Delivery sites.

service
367
value
339
shipping
342
returns
234
quality
292
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New York
1 review
1 helpful vote
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She loved the flowers very much. Said they filled her house with such a wonderful aroma. They weren't open when she got the arrangement but the day they just started to come alive.

Date of experience: January 2, 2017
California
1 review
0 helpful votes
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Cute
January 2, 2017

I had this delivered to my 6 year old granddaughter... she loves kittys. Really cute arrangement, but smaller than I expected. A little overpriced with the additional 15 dollar fee. Just small carnations, evergreens and a few babys breath. Total was 80 dollars. I would purchase again but only at lower price.

Date of experience: January 1, 2017
New Jersey
1 review
1 helpful vote
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Arrangement was pretty and my sister enjoyed it. I thought the picture from which I ordered it seemed fuller and had more color. It did look very Christmas like.

Date of experience: January 1, 2017
Illinois
1 review
0 helpful votes
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I ordered flowers from 1-800 Flowers that were shaped like a cat for a friend who loves cats and is not well. She received the "Caroling Cat" and was thrilled. It made her day and mine as well. It was a job well done.

Date of experience: January 1, 2017
Texas
1 review
0 helpful votes
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Family loved it!
January 1, 2017

I send an arrangement to my family I Nevada every year, I received a message saying it was beautiful and perfect on their table.

Date of experience: December 31, 2016
New York
1 review
0 helpful votes
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I love flowers. So when you send flowers you desire that the recipient is "wowed " in such a way that it delights the heart and engages your sight, smell and touch. It's in that one magical moment you know the recipient knows they are loved. My oh my! That's exactly what happened. Thanks 1800Flowers

Date of experience: December 31, 2016
Arizona
1 review
0 helpful votes
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I haven't seen them, but she said they were beautiful.

Only issue was that she almost threw away the one container/pot the way it was shipped she almost missed it.

THanks.

Date of experience: December 28, 2016
California
1 review
0 helpful votes
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Dried out & dead
December 28, 2016

Probably a mistake to order a small decorated Christmas tree like item from 1800flowers. Certainly a mistake to order from the shipping group vs. selecting a local florist shipment. The 'Christmas Tree' consisted of trimmed leland cypress branches (twigs?) and holly stuck into a pyramid shaped florist foam tower. Shipped dry, the instructions said add 1qt of water on receipt to 'revive' the item. Nope. Didn't help. Holly had black spots, yellowed and curled leaves. Cypress fronds were brittle and dropping needles like you drop a bad habit. 1800flowers' ability to deliver live, healthy, appealing items via their overnight delivery service continues to decline. If you can't order via a local florist with 1800flowers call the florist direclty. I was also promised a $20 savings certificate for the dead flowers... never received it.

+3
Date of experience: December 28, 2016
Colorado
1 review
0 helpful votes
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The flowers arrived to the recipients on time and in perfect condition. They were very pleased. Although the flowers were for sympathy reasons for a lost loved one, they brightened the recipients moods at least for a little while.

Date of experience: December 27, 2016
Texas
1 review
0 helpful votes
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Great job...
December 27, 2016

Delivered exactly when they said they would... Great job... Just what I wanted. There was nothing negative about my expierence with 1800flowers

Date of experience: December 27, 2016
Pennsylvania
1 review
0 helpful votes
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Dead
December 27, 2016

The plant delivered had no blooms what so ever, and died right before the recipient's eyes. This plant was ordered due to a family death to cheer someone up. What a disgrace!

Date of experience: December 27, 2016
New York
1 review
0 helpful votes
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Beautiful flowers and the chocolate was a hit. I wish the card was more appropriate rather than a taped typed paper. The cost of the arrangements should have the card looking appropriately with the arrangement. Everything else, beautiful!

Date of experience: December 27, 2016
Arizona
1 review
0 helpful votes
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I ordered my boss and his wife a center piece for Christmas and what he received was nothing like what was pictured. I was so embarressed and upset. I will never order from you again. You want pictures, I have pictures... oh it won't let me upload what I ordered compared to what was received.

Date of experience: December 27, 2016
Illinois
3 reviews
0 helpful votes
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Think Flowers, and More
December 27, 2016

All my orders arrive on time and everyone on the receiving ends were quite pleased, which make ME pleased!

Date of experience: December 26, 2016
Texas
1 review
0 helpful votes
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My mom had a bad day at work, and I decided to brighten her day by having flowers delivered. The flowers were as pictured on the website. They smelled great and lasted over a week. They also made Mom extremely happy!

Date of experience: December 25, 2016
California
5 reviews
0 helpful votes
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Perfect memorial gift
December 25, 2016

I needed a memorial gift for a dear friend, and I found this beautiful Book mark card and small wind chime set, that worked out perfectly. She loved it, and was not really a flower gift person. I never knew that 1-800-Flowers had Memorial Gifts.

Date of experience: December 24, 2016
New York
1 review
0 helpful votes
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Thank you
December 25, 2016

Thank you for the beautiful centerpiece sent to my sister! She was very happy. The service was exceptional this time.

Date of experience: December 23, 2016
Ohio
1 review
0 helpful votes
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Awesome!
December 25, 2016

I will order from you again. I am very satisfied. My granddaughter was very satisfied with the fruit basket also.

Date of experience: December 23, 2016
Maine
1 review
0 helpful votes
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Adorable
December 25, 2016

It was a gift to my mother-in-law to cheer her up. She I fighting Cancer, an her little dog is dying, so wanted to cheer her up or the Holidays.

Date of experience: December 23, 2016
New Mexico
1 review
0 helpful votes
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They loved it!
December 23, 2016

They said it was gorgeous and sent a picture after receiving it. It really was! I will continue to use 1800flowers.com to let the special people in my life know what they mean to me.

Date of experience: December 22, 2016

From the business

Send flowers and send a smile! Discover fresh flowers online, gift baskets, and florist-designed arrangements. Flower delivery is easy at 1-800-Flowers.com.


1800flowers.com
Founded in 1976