website thubmnail of 1-800 Flowers

1-800 FlowersReviews 1,378

1.7
How would you rate 1-800 Flowers?
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1-800 Flowers Reviews Summary

1-800 Flowers has a rating of 1.7 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1-800 Flowers most frequently mention customer service, local florist and next day. 1-800 Flowers ranks 23rd among Flower Delivery sites.

service
367
value
339
shipping
342
returns
234
quality
292
This company does not typically respond to reviews
Florida
2 reviews
1 helpful vote
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Great service!
December 20, 2016

I sent a live rose bush to my brother for his college graduation, and he loved it! I love the fact that he can plant that rose bush and enjoy it forever!

Date of experience: December 20, 2016
Canada
1 review
0 helpful votes
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I've used this service a few times now and I'm very pleased with the service and product!

Date of experience: December 19, 2016
Texas
1 review
0 helpful votes
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Beautiful Pointsettia
December 19, 2016

The plant was delivered in a very timely manner and my daughter in law was very pleased with it. It arrived in perfect condition.

Date of experience: December 19, 2016
California
1 review
0 helpful votes
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Exquisite
December 16, 2016

The flowers were a gift for my Sister on her Birthday. They are so beautiful and she was overwhelmed with joy. Thank you 1-800-Flowers
I'm NOT posting a review on Facebook so you probably won't get this cuz it keeps bouncing me back to this page.

Date of experience: December 16, 2016
Georgia
1 review
2 helpful votes
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Great service!
December 14, 2016

Order arrived on time and was a nice presentation.
Customer service was fantastic and Very patient with my slow computer and process.
Will definitely recommend to EVERYONE I KNOW!
MERRY CHRISTMAS!

Date of experience: December 14, 2016
Missouri
1 review
0 helpful votes
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Ok, but...
December 13, 2016

I had to be called to release my name as sender. Now, I wrote a note but didn't sign it as I thought that the sender would be easily marked on the delivery. I can understand if I was perhaps sending flowers as a secret admirer, but not for a sympathy delivery.

Date of experience: December 12, 2016
Washington
1 review
0 helpful votes
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Mom thrilled!
December 12, 2016

Our gift to Mom is much appreciated. She said it's big, smells wonderful and loves it.

Date of experience: December 12, 2016
Massachusetts
1 review
1 helpful vote
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Excellent!
December 12, 2016

To be able to send flowers to loved ones who live far away, might be complicated. Flowers.com makes it very easy and convenient. Thank you!

Date of experience: December 12, 2016
California
1 review
1 helpful vote
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Great Customer Service
December 9, 2016

My order was missing a piece so I called and not only did I get a full replacement fo the entire order but I also got a $20 credit. The new order came that next day. I couldn't be more satisfied.

Date of experience: December 9, 2016
Washington
1 review
0 helpful votes
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The flowers were festive, fresh and beautiful. The recipient was thrilled and surprised.

Date of experience: December 8, 2016
Texas
1 review
0 helpful votes
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I have used many online florists over the years but 1 800 Flowers has yet to disappoint me. Ever had the experience of seeing your order delivered and thinking that it wasn't anything like what you ordered? That will not happen with 1800flowers! I no longer order from anyone else. Their flowers also live much longer than other companies'.

Date of experience: December 5, 2016
North Carolina
1 review
1 helpful vote
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Didn't want to
December 4, 2016

4 of the flowers were in less than stellar condition! The rest of the flowers did not look as fresh as others that I had the pleasure of ordering before. I will just have to resort to local florist as I have for my other family and friends.

Date of experience: December 4, 2016
New Zealand
1 review
1 helpful vote
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Pleased as a pumpkin about the efficient delivery of this order for Thanksgiving flowers for our family members. Great to be able to share some of the holiday spirit with them from afar! Thank you for this wonderful service!

Date of experience: December 3, 2016
Washington
1 review
0 helpful votes
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Very Pleased with the quality and quantity of flowers that were delivered to my mom for her thanksgiving dinner table. I will recommend this service to everyone I know.

Date of experience: December 2, 2016
Florida
1 review
1 helpful vote
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And the recipients enjoyed it very much!
You met my expectations!

Date of experience: November 30, 2016
New Mexico
1 review
0 helpful votes
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She was happy
November 30, 2016

I ordered flowers for my sister as a congratulations for successfully defending her PhD dissertation, a Huge accomplishment. The bouquet I ordered had a small, med, large size to choose. I chose the large, and to my disappointment, when she sent me the picture of the flowers in her thank you, the bouquet looked more like the small or medium in the pictures than it did the large. She was happy, but I felt like the extra $15-$20 did not get much more flowers added to the bouquet. I used a groupon for extra savings, and it was really easy to apply to the order... maybe that's where the extra money went?

Date of experience: November 29, 2016
New York
1 review
2 helpful votes
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Third time using 1-800-FLOWERS. I sent them to friends for Thanksgiving. Saw the arrangement on the table at Thanksgiving and thought it was OK but not as full or pretty as the picture of the one I ordered. I am not sure that I would order this type of arrangement again.

Date of experience: November 29, 2016
Massachusetts
1 review
0 helpful votes
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This order was placed for day-before Thanksgiving delivery. It arrived on time and was as pictured. No complaints!

Date of experience: November 29, 2016
New Jersey
1 review
1 helpful vote
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Beautiful flowers
November 28, 2016

I was very pleased with your service and with the beautiful arrangement. Would buy from you anytime.

Date of experience: November 27, 2016
Canada
1 review
0 helpful votes
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The 19th of this month, I ordered the medium size field of Europe at a cost of $92 for my girlfriend living in the States. I was horrified when she send me a pic of the delivered product. I was so angry because what I paid for was nowhere close to what was delivered. I was not expecting the delivered product to look like the picture but at least look similar. I ordered the brown bear and got a ugly looking white bear. Customer care with flowers.com is non-existent so don't bother wasting your time complaining.

I have used the Canadian version of flowers.com & had great results but American site is very lacking. Horrible customer service with false advertisement. Best you stick with your local florist..

Date of experience: November 26, 2016

From the business

Send flowers and send a smile! Discover fresh flowers online, gift baskets, and florist-designed arrangements. Flower delivery is easy at 1-800-Flowers.com.


1800flowers.com
Founded in 1976