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1-800 Flowers Reviews Summary
1-800 Flowers has a rating of 1.6 stars from 1,379 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1-800 Flowers most frequently mention customer service, local florist and next day. 1-800 Flowers ranks 270th among Flower Delivery sites.
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I understand that I had these delivered just before Mother's Day but there is no excuse for the poor quality of these flowers. I specifically ordered this bouquet because I had sent one to my grandmother several months back. She literally continues to rave about the quality and beauty of this bouquet. The ones that were sent to my mother on Mother's day were far below my expectation of what I was ordering. Truly disappointed.
If you need flowers delivered, and don't mind the price, this is all you need! 1800-Flowers has never let me down.
Great gift delivered on time, and enjoyed by the two recipients that I sent them to for Mother's Day.
I bought roses for my Grandmother for Mothers day.
They arrived on time, were beautiful and she loved them!
Only problem was the vase that came with them was to short for the roses and she did not want to cut the stems down short to fit into the vase.
Besides that, I am very happy with the order.
Flowers were sold and delivered at a reasonable price. Delivery was on time. Flowers were beautiful. Made my Mother's Day on Mothers day. Thanks again. It is always a pleasure doing business with 1-800-Flowers.
EXCELLENT AND PROFESSIONAL SERVICE. DELIVERY PERSON WAS VERY NICE. THIS DELIVERY WAS ON TIME, THE DAY BEFORE MOTHERS.
The FEDEX person that delivered to my moms house did not ring the doorbell so the flowers sat on her doorstep for hours. By the time she noticed something at her door the flowers were wilted. I asked for a Saturday delivery because my mom doesn't work that day and the inevitable happened. She said they were pretty but some did not make it through the next day.
Excellent customer service! Everyone expressed appreciation for their gift of beautiful flowers and the teapot.
The flowers arrived on time. They were very nicely wrapped and have beautiful vases. Happy receivers there. However, they were dead two days later. Bummer! Not sure what happened.
Ordered kissing butterfly for mother's day. I have ordered multiple times in the past with excellent results. This time not so good. Flowers were wilted and died a few days after delivery.
I sent the flowers to my mom-in-law. She loved the arrangement. The flowers were sent at date/time promised. Happy with the order; all went smoothly.
They arrived when they were supposed to and looked exactly how they were supposed to. My mother was very happy and I was very happy!
Arrived on time and was a very pretty bundle, mom really enjoyed them! I was use this service again if the need should arise.
Flowers were beautiful mom was happythanks again one 800 flowers look forward to doing business again
I was very impressed how easy it was to order. The delivery time was awesome. I am very pleased with your service. My mother was very impressed with her mothers day flowers. Thank you
The flowers made my mother happy, although I couldn't be with her. Everything was beautiful and fresh.
I ordered two flower arrangements on 5/11/2017, the Thursday before Mother's Day - one for delivery to Bangor, ME, and one for delivery to Simsbury, CT. Both were confirmed for delivery on 5/12/17. The one for ME arrived on Friday, and I have a picture of a beautiful arrangement in a teapot. The order for Simsbury was not received until a week later, 5/18 at 4:25, after many calls, emails and apologies from 800 Flowers. I visited the recipient, my daughter in law, and asked to see the flowers. Answer: They arrived wilted and died the next day. She showed me the empty teapot. The delivery ticket from Snellgrove's in Windsor shows the name, address, phone and delivery date of 05/12/2017! How could a reputable florist expect a customer to be satisfied with a wilted, dying arrangement costing $60.00? How can 800Flowers remain in business if it cannot manage its contractors? An email from a Service Specialist on Saturday, 5/13 apologized and advised that her attempt to check the status with the florist was routed to voicemail. I never did hear why the flowers were not delivered on 5/12, as promised. Pathetic incompetence. My opinion might change if someone could give me an explanation for what happened. Receiving dying flowers is bad enough. Being ignored just rubs it in.
It was a mess. Flowers where all bent and broken on one side at vase level and crushed flat up next to the vase. Some of the flowers had a heavy layer of mold growing on them. I have used 1800 flowers before with fantastic results. They must have new workers or contract with the wrong local people. I made for a Bad Mothers day. I won't use there service again!
I have ordered many times from 1- 800- FLOWERS and have never been disappointed. The plants and flowers are always fresh and are packaged and delivered as instructed in my order.
From the business
Send flowers and send a smile! Discover fresh flowers online, gift baskets, and florist-designed arrangements. Flower delivery is easy at 1-800-Flowers.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members