We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
Very fast delivery, CPAP masks ordered are in good condition. Thanks
Ordering the item was as expected straight forward.
Waiting for Dilivery was unexpectedly ten days too long.
Delivery was smooth and the refurbished items were almost like new
Everything good thank you, in time/fast, thank you
Received all the items I ordered without any issues at all!
As described. Arrived in good time. A good interaction. Would buy at.
Got what I ordered. Was delivered as told to me. Happy with the products that I ordered.
Received on time………………………………………………………………(…(((((…………(
Smooth order process and fast shipment from 1800CPAP.com. Love it!
My order shipped promptly, and was received with all items in good condition. Easy to navigate their website and find everything I needed.
I was under the impression that a spare head set would be with the mask
Mask is a little heavy compared to the past mask but I'll get used to it
Definitely an upgrade to my old mask. Love it. Fits better and I dont have to tighten it as much to stop leaking
Prompt delivery to an overseas address. Well packed and timely update to tracking package.
Good. The service was prompt and reliable. I received the order in reasonable time.
Went on site.
Ordered it.
Paid for it.
Waited for it via emails
Got it early. It's what I needed
The muffler reduced noise level to a very acceptable level and was a more durable design than the original equipment.
Ordering process was very easy, and shipping was exceptional!
I am unable to get a good fit so the mask leaks and well not stay secure
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
Hello Godfrey,
Thank you very much for your time and invaluable feedback! We are very sorry for the inconvenience you experienced due to the logistical transit time associated with your order. We do our very best to process your order as quickly as possible to avoid any delay in receiving your product, however, we unfortunately cannot anticipate volume increases and transit delays associated with the shipping carriers. As always, we greatly appreciate your time, feedback, and continued patronage with 1800CPAP.com!
Best,
Brendan Aydelott
Operation Manager
1800CPAP.com