We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
Good experience, package came as stated. I was notified when package arrived.
Everything went well. I have no complaints. Thank you
The item arrived quickly and in perfect condition. Very grateful for the excellent service!
The headgear worked very well. I am still able to get up in the morning it worked
The quality is always excellent. I'm impressed with the speed of the delivery.
I love the newest nasal mask! Good Job!
I hope my insurance company can reimburse me. :)
I received my order. Everything was the right brand, right size, and for my machine perfectly. Affordable. Shipped quickly. Will definitely order agaib.
Easy to shop the site and super fast shipping! Happy to have found this site and it was easy to search for accessories by the brand of my machine.
I found what I needed and I didn't have to wait long to get it.
The delivery was fast and the items and packaging are in excellent condition. Will definitely use this service in the future.
All went well from ordering to receiving my order exactly as anticipated
Order is always what I've ordered, and I've always received my products.
I HAD EXCELLENT CUSTOMER SERVICE BY PHONE AND WITH RECEIVING ALL UPDATED EMAILS PERTAINING TO MY ORDER... I HAVE HAD ABSOLUTELY NO PROBLEMS USING THIS DEVICE OR WITH ANY ISSUES. CUSTOMER SERVICE WAS EVEN REALLY NICE SETTING MY MACHINE BEFORE I RECEIVED IT...
5 stars service…. Easy and quick… get all my supplies from this site
The products are good quality and they arrived in a reasonable amount of time. Good service! :)
Ordered on line and got exactly the parts I saw on the site in a timely manner and as expected
Great Experience is the service was flawless we got to the product delivered in time
No glitches and price was right! Ease of ordering was positive factor as well!
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com