business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
Arizona
1 review
0 helpful votes
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Only need one month supply
August 12, 2022

I ran out of mask liners and only needed a month's supply but I could only get them in a two month supply.

Date of experience: July 13, 2022
New Zealand
1 review
0 helpful votes
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Speedy delivery
July 12, 2022

Very pleased with services order was sent the day I made the order and arrived earlier than suggested

Date of experience: July 12, 2022
Ohio
1 review
0 helpful votes
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My Order
July 11, 2022

Very Satisfied with the quick service. Will be ordering again from them. This was my second order.

Date of experience: July 11, 2022
South Carolina
1 review
0 helpful votes
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Great service
July 11, 2022

There was no damage to the package and it was delivered on time.

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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Never received the package.
August 10, 2022

UPS failed to deliver the package the first attempt saying we had moved. Then tried to deliver the package again and said it was delivered but the package was never dropped off.

Date of experience: July 11, 2022
Singapore
1 review
0 helpful votes
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Made a mistake
July 11, 2022

It was my fault for ordering the wrong model of mask which did not fiy the accessories i prev ordered. Any way to return or exchange can the system track prev orders in order to prompt the customer?

Date of experience: July 11, 2022
Australia
1 review
0 helpful votes
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ALWAYS GOOD
July 11, 2022

Prompt service always. Good competitive prices often with discounts and overseas friendly.

Date of experience: July 11, 2022
Virginia
1 review
0 helpful votes
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Quick and Great Value
July 11, 2022

Time to order masks and pillows, and what better time than when on sale! 1800CPAP prices were incredible and with free shipping I received exactly what I ordered in about 5 days! That's great service.

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Nose pillows
July 11, 2022

I initially ordered the wrong item for my machine. I was easily able to make an exchange.

Date of experience: July 11, 2022
Florida
1 review
0 helpful votes
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Easy, Pesy
July 11, 2022

Knowledgeable and professional and fast service. Perfect!

Date of experience: July 11, 2022
Florida
1 review
0 helpful votes
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Fast service
July 11, 2022

Fast service and easy ordering experience. That's what I like!

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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I have been ordering from 1800CPAP for over 6 months as of July of 2022. The quality and prices are unmatchable from anywhere else I have shopped online or in retail stores!

Date of experience: July 11, 2022
Germany
2 reviews
0 helpful votes
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I ordered a mask replacement at about 3 AM on 06-20, after the seal on it tore. I paid over $20 extra for expedited shipping. I got a message on 06-21, stating the mask would arrive on 06-22. It was not delivered until the afternoon of 06-24. I was dissatisfied with paying extra for delivery, but apparently NOT having it sent any faster than if I had had it shipped the cheapest way.

Date of experience: July 11, 2022
Massachusetts
1 review
0 helpful votes
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Received when promised
July 11, 2022

As always 1800CPAP delivered my mask and accessories promptly. Very happy with their service.

Date of experience: July 11, 2022
Oregon
1 review
0 helpful votes
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Air mini
July 11, 2022

I needed supplies and was able to order quickly. The items arrived in a very timely fashion. Thank you.

Date of experience: July 11, 2022
Louisiana
1 review
0 helpful votes
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Great to deal with!
August 10, 2022

I have done a home sleep study through them and all of my CPAP machines! I have always found the staff friendly and knowledgeable. I plan to continue to do business with them!

Date of experience: July 11, 2022
Australia
1 review
0 helpful votes
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Reliable Supplier
July 10, 2022

I find the website easy to use and simple to isolate the Brand I use and identify the parts I need. I have used this website for a couple of years now and always found it to be a reliable parts provider.

Date of experience: July 10, 2022
Australia
1 review
0 helpful votes
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Great service & price
July 9, 2022

I ordered a number of CPAP products. Any questions could be dealt with over the phone or as I did via e-mail. It was answered in a prompt manner. Delivery was a few days before scheduled, which was a bonus as it was international. I have bought through 1800CPAP on a number of occasions, each time no problems. Prices are very competitive.

Date of experience: July 9, 2022
Arizona
1 review
0 helpful votes
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CPAP User 24 Years
July 9, 2022

Excellent service and delivery. Hope it continues.

Date of experience: July 9, 2022
Australia
2 reviews
0 helpful votes
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As the magnetic full face headgear clips were vital to face mask wearing
I was disappointed in how long delivery took to arrive.
There appeared to be delay at Jakarta airport clearing customs.
In addition to the shipping cost of USD 39.78 I had to pay Fedex extra $6 to clear before
Releasing the clips.
Total AUD cost $80 for a long delivery! ATM 303/11 Wentworth St Manly NSW 2095
In Australia my experience with agents was this would be included in the shipping

Date of experience: July 9, 2022