business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
Singapore
1 review
0 helpful votes
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Customer
September 3, 2022

Reliable delivery if ordered item arriving timely. Reasonable prices.

Date of experience: September 3, 2022
Georgia
1 review
0 helpful votes
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CPAP supplies
September 3, 2022

Prompt delivery. I have used 1800CPAP in the past and have found their website easy to use and the delivery to be just as promised.

Date of experience: September 3, 2022
Texas
1 review
0 helpful votes
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Headgear and mask, quick service!
September 3, 2022

I recently ordered a couple of headgear and a mask. The order was quickly filled and they provided tracking. I will order from them again. Thank you

Date of experience: September 3, 2022
California
1 review
0 helpful votes
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NO HAPPY
October 3, 2022

HAD TO WAIT ON THE PHONE FOR ALMOST 45 MINUTES TO TALK TO SOMEONE. THE PERSON THAT FINALLY ANSWERED SEEMED UNINTERESTED IN MY CALL.
SHE WAS NOT FAMILIAR WITH MY PRODUCT. IHAD TO KEEP EXPLAINING TO HER WHAT I WANTED.

Date of experience: September 3, 2022
Australia
1 review
0 helpful votes
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Products
September 3, 2022

All good arrived on time quality stuff very happy but the postage was a bit expensive

Date of experience: September 3, 2022
California
1 review
0 helpful votes
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Delivered a good product on time
September 3, 2022

Delivered a good product on time. Easy to order. Only a couple bucks more than amazon

Date of experience: September 3, 2022
Japan
1 review
0 helpful votes
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The operator was nice and she professionally answered my question.

Date of experience: September 2, 2022
Singapore
1 review
0 helpful votes
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Re: Items are received in good order!
September 2, 2022

It was a pleasant experience to receive all the items in good order, in additional, 1800CPAP has gone beyond to provide additional items for maintenance for my CIPAP device.

A happy customer & will highly recommend 1800CPAP!

Date of experience: September 2, 2022
Georgia
1 review
0 helpful votes
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Good price, quick shipping.
September 1, 2022

I have a high deductible plan. This site is a great option over your normal overpriced DME company when you're paying the full weight. Good price and quick shipping.

Date of experience: September 1, 2022
Iowa
1 review
0 helpful votes
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Got everything I needed
September 1, 2022

I have a high deductible on my insurance. It's cheaper to buy from 1800cpap outright. Also fast shipping.

Date of experience: September 1, 2022
Idaho
1 review
0 helpful votes
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Got a good deal
September 1, 2022

Ordered a new mask and got it on time, exactly what I wanted.

Date of experience: September 1, 2022
Ohio
1 review
0 helpful votes
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My order
September 1, 2022

It was a great experience. Everything arrived quickly and was in great shape.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Great Company and Employee Service
August 31, 2022

I have used a cpap for years and usually buy extra supplies over what my insurance covers I no longer use amazon due to the delivery service so I looked for another company online I found 1800CPAP and discovered a place I am glad I found The first young lady I spoke with when I got a new machine and needed parts was a customer service rep named Candace H. She was pleasant and helpful and was wonderful and didn't mind my rambling on, Later that week when I returned something that I bought in error They again were attentive and pleasant, Operations coordinator Casey H was also very helpful and pleasant This is sooooo nice to deal with a place that cares call me old fashioned but I think this company cares about its customers so I am sticking with this company for my extra needs and I would highly recommend them to anyone who needs supplies or extras like me

Date of experience: August 31, 2022
Pennsylvania
1 review
0 helpful votes
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My experience with purchasing a Cpap machine from 1800CPAP was outstanding. The salesman I worked with was very knowledgeable and helped me make the best buying decision. He even knocked $1,000 off the price of a brand new machine, making it more affordable, so I wouldn't have to only consider the rebuilt units which made me uncomfortable. And when my doctor's prescription wasn't written correctly for the type of Cpap recommended, the salesman immediately called me for my doctor's phone number & contact information. It took several calls to get it all right, but he was right on it and it got shipped the very next day, with 1 Day shipping at their expense, since they had promised me they would mail it out a day earlier. The salesman knew I wasn't sleeping much without my machine(my old Cpap had stopped working after 7 years), and I was so grateful that he cared enough to make my order a priority. Thank-you, 1800CPAP! You're a company with a heart! And my new Cpap is WONDERFUL!

Date of experience: August 31, 2022
Louisiana
1 review
0 helpful votes
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Great products
August 31, 2022

Easy to use the website, products are exactly as shown and delivery was quick.

Date of experience: August 31, 2022
Washington
1 review
1 helpful vote
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Prompt delivery
August 31, 2022

Wide selection of machines and replacement parts; fast order processing; prompt delivery. I recommend this site for ordering with personal funds but not if you plan to file an insurance claim. The medical codes and store information provided were not accepted by BC/BS and BC/BS claimed the company did not respond to inquiries for verification. Claim was never paid for replacement CPAP.

Date of experience: August 31, 2022
Singapore
1 review
0 helpful votes
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Reliable
August 31, 2022

Stable, ease of use, good functionality. Quiet machine, portable. Design

Date of experience: August 31, 2022
New York
1 review
0 helpful votes
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Just what I needed
August 31, 2022

Got the parts I wanted and they got here fast.
Will definitely be a repeat customer.

Date of experience: August 31, 2022
Brazil
1 review
0 helpful votes
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Very satisfied customer
August 31, 2022

I bought cpap supplies. I was attended with agility, commitment and good prices.

Date of experience: August 31, 2022
California
1 review
0 helpful votes
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Cannot breath without it, but unable to get a good seal around the nose. Also, it is cumbersome to take on a flight and clean.

Date of experience: August 31, 2022