We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
You guys are the greatest. You never gave up! I needed a new C-Pap machine, and y'all help me with getting a new prescription and kept me updated with everything, and not a bad price either.
My order was efficiently handled and delivered and the goods are of excellent quality.
Reliable provider. Not always the cheapest, but worth the extra dollar or two based on proven track record, customer service and quality of supplies.
Very satisfied with everything, except the freight cost (non US.). The shipping is very fast though.
I places my order and thought I would wait for 5 to 7 days for it to arrive. It came within 2 days. That was a pleasant surprise!
The site did not state US fund which lead to not only exchanfw rate but duty charges.
Had exactly what in needed in stock for a good price+they arrived the next day.
Ordered (2) N20 masks which were delivered on time. One of the masks would not seal at all.
Called customer service and and was told they were sending a replacement out that day. That was my first experience with 1800cpap. Very impressed and will continue to purchase my supplies from them.
Good service and product and delivery was fast and happy with the product
I like it because it is comfortable and noiseless.
I have had no issues at all when ordering supplies. They are always promptly shipped, and received very quickly.
Item was shipped the same day I ordered. I received it in 2 days. Great customer service.
This mask is amazing, has a flexibility and easy to use
Everything was delivered in a sealed wrapper from the manufacturer. No complaints.
This site is very easy to use and delivery is always on time.
Looking for insert for face mask that had been discontinued…found it on the 1800CPAP site…ordered it…arrived as promised…happy guy! Selection was extensive! Site intuitive to use and order from! Minimal spam after the sale — just enough to show what they think you might need based on purchase. No "shared email address" spam that I could discern.
Ease of ordering and fast shipment. Kept me appraised as to when to expect receipt.
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com