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  • Sammy Dress

Sammy Dress

Overview

Sammy Dress has a rating of 3.2 stars from 6,939 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality, and low prices. Sammy Dress ranks 206th among Prom Dresses sites.

  • Service
    1247
  • Value
    1233
  • Shipping
    1266
  • Returns
    697
  • Quality
    1202

Proactively asks for customer feedback

313
See all photos

What reviewers want you to know

Positive highlights

  • I have ordered a number of different items from Sammy Dress over the past few months and I am never disappointed.
  • Excellent customer service as they respond on time.

Critical highlights

  • Please contact me anavlltr@yahoo.com My order number is M1310040943310159 :(
  • And the fact that my girlfriend wanted to get me 2 hoodies and paid for the items from her credit card makes it worse.
How would you rate Sammy Dress?
Top Positive Review

“Great place for unusual jewelry”

Jessica C.
5/4/20

I love shopping on SammyDress, I have mostly used it for jewelry and clothes. Only ever got one item that was a poor fit but SammyDressclothing.com did refund me for it, not a full refund but a partial refund which is better then nothing. I love the jewelry on this site there's always really cool and funky stuff on it and the prices are reasonable. I only took off 1 star as I do find the shipping to be quite slow compared to other sites, sometimes I've even forgotten about my order until it shows up at the door lol.

Top Critical Review

“Cheating china based company”

bill b.
10/18/15

I didn't know that it is china based company otherwise I would not order. Very cheap product when you see them rather than picture, will ship very cheap products worth $2 each. You will never get rest of the items which is worth more than $5 each. They will never respond your e-mail or complaints you register by logging in their account. Their US based phone number will never work. I had tried 50 times on different days. They charged me $84 for order and shipped few cheap items worth $15 and no reply for rest of the items. It has been more than two months. I disputed credit card charges won the case. If anybody has similar experience please make credit card dispute or contact PayPal and it will be resolved but you will always lose some. Don't trust, don't be tempted by cheap products and advertisement, don't buy or don't recommended to anybody. Inform governor or consumer affair to stop his business.

Reviews (6,939)

Rating

Timeframe

Other

Reviews that mention popular keywords

sammy dress (1194) customer service (1267) order number (175) credit card (130) phone number (83) post office (51) shopping experience (118) quality products (92) customer support (93) order anything (71)
Thumbnail of user monikam16
3 reviews
5 helpful votes
June 19th, 2018
Verified purchase

I have some things from SammyDress and really like it! I ordered some things for home, jewelry, clothes and nail accessories. My favourite is mini skirt, just perfect. Customer service is really helpful, payment easy. I always choose the cheapest shipping method and I've never had problems with that, always on time. All things are good quality and really inexpensive. If You don't know that shop, You should check it, they have a lot of styles.

Thumbnail of user junn7
1 review
0 helpful votes
April 26th, 2015
Verified purchase

Shopping at SammyDress is interesting. The prices are low so that you are tempted to buy everything, but of course that's not possible. Also, there's a tiny catch: Shipping is not free, and since they ship from overseas, it naturally takes time for the items to reach you. Also, beware that your country's customs laws can really add a lot to the cost.

What I do is to order one or two items at a time to stay below the import tax threshold. That way I don't have any additional costs when the package arrives.

So impulse buying something that you need right now won't work, but if you plan ahead, shopping here is really great and can save you lots of money.

Service
Value
Shipping
Quality
Thumbnail of user aliced52
1 review
0 helpful votes
August 19th, 2017

Inexpensive cute and fashionable accessories, super fast customer service if help is needed. Excellent to find original goods that are super expensive in my country.

Thumbnail of user sonniej1
1 review
2 helpful votes
February 13th, 2015

I ordered shoes from Sammy Dress in December of 2014... I allowed them the maximum amount of time they had requested. Over 20 days. It is now February 2015 and I still don't have my shoes. After multiple contacts with them, I'm basically SOL. They wont refund my money and they cant seem to tell me where my shoes are because i didn't PURCHASE a tracking number, bull crap to me! DO NOT ORDER FROM THEM!
SCAM!
I wont give up until i get my money back or my shoes back.

Tip for consumers:
This site also goes by Ericdress.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Sonnie J.

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Would you mind to tell us your order number and the problems you met so that we can check and resolve ASAP?
Please don’t worry, we are always glad to help our customer.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.

Best Regards
Sammydress Customer Service

Thumbnail of user julianal
1 review
1 helpful vote
November 28th, 2014
Verified purchase

"Loved the store, several very different types of clothes, shoes, and various other products that appeal to all my customers, SammyDress is to be congratulated, sending and arrival of my order was properly, and all the time scheduled by SammyDress, I will always be shopping with them and I highly recommend this serious and competent company, did not have any kind of complaint and problem. Thank SammyDress! Congratulations!"

Thumbnail of user galeh13
1 review
4 helpful votes
September 11th, 2015

I found sammy dress online, and saw sharp looking shirts that were very much up in style! So i ordered 5 different ones. According to they're own measurements i ordered each one to fit me. When they came i was excited to wear them but every one of them was too tight, sleaves too short, etc. I have emailed them and called them for a week now every day with no response whatsoever! Who does business this way? I will post this now but soon will post on Facebook, my blog, my website that is seen by thousands of people every day. I don't want anyone else to get ripped off.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Gale h.
We're extremely grateful for your constructive feedback.
I want to start by offering a personal apology to the customer affected.
Please kindly check our return and warranty policy http://www.sammydress.com/m-article-id-16.htm
-If we sent you the wrong size: We will either refund you in full or dispatch an item with an alternative size (if applicable).
-If you ordered the wrong size: We will either offer a partial refund if you keep the item or ask you to return the product back to us for a partial refund or exchange.
Would you mind posting your valid order number also? We are more than willing and glad to assist you resolve this problem.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user jessicac708
6 reviews
5 helpful votes
May 4th, 2020

I love shopping on SammyDress, I have mostly used it for jewelry and clothes. Only ever got one item that was a poor fit but SammyDressclothing.com did refund me for it, not a full refund but a partial refund which is better then nothing. I love the jewelry on this site there's always really cool and funky stuff on it and the prices are reasonable.
I only took off 1 star as I do find the shipping to be quite slow compared to other sites, sometimes I've even forgotten about my order until it shows up at the door lol.

Thumbnail of user nayabs
1 review
0 helpful votes
March 19th, 2015
Verified purchase

Hi. Just want to share with you all, the positive experience i had with the online purchase on sammydress.com. I really appreciated it and will highly recommend that you also guys, don't hesitate, please carry on with your purchase. The suppliers are doing their best to meet your requirements! Cheers. Happy shopping...

Service
Value
Shipping
Returns
Quality
Thumbnail of user billb132
1 review
12 helpful votes
October 18th, 2015

I didn't know that it is china based company otherwise I would not order. Very cheap product when you see them rather than picture, will ship very cheap products worth $2 each. You will never get rest of the items which is worth more than $5 each. They will never respond your e-mail or complaints you register by logging in their account. Their US based phone number will never work. I had tried 50 times on different days. They charged me $84 for order and shipped few cheap items worth $15 and no reply for rest of the items. It has been more than two months. I disputed credit card charges won the case. If anybody has similar experience please make credit card dispute or contact PayPal and it will be resolved but you will always lose some. Don't trust, don't be tempted by cheap products and advertisement, don't buy or don't recommended to anybody. Inform governor or consumer affair to stop his business.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear bill b.
Thank you for taking your time to write your review.
We did not live up to our own expectations and want to say how very sorry we are.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and answer to us?
Appreciate your cooperation and kindly understanding in advance!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user mariag68
1 review
0 helpful votes
April 4th, 2015
Verified purchase

Hi my name is Maria I'm from Aruba and i want to tell you my experience with this website. Thanks to my friend Luisa that order from this website. When i open the website i just love it is so many things very low price it is just amazing. I order already like 4 times i receive everything is very good quality i extremely recommend to everyone to buy at sammydress.

Thumbnail of user kitf
1 review
0 helpful votes
June 10th, 2015
Verified purchase

Great place to shop! Items are value for money and now there is no reason for anyone to not be in fashion even when on a budget. I was also very pleased with the after sales customer service, queries are promptly attended to. This was my second order and I foresee many more to come!

Thumbnail of user jacquid
1 review
0 helpful votes
December 17th, 2015
Verified purchase

Great experience shopping with Sammy Dress. Customer service was very helpful with my questions and was quick to ship my order made it with plenty of time to spare before the Christmas party I am attending. Good quality for decent prices. Thanks Sammydress you guys are awesome.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisac140
1 review
3 helpful votes
October 23rd, 2015

Received my order and the color is wrong and quality very poor. Didn't look at all like the picture, stitching all frayed and pulled, pretty disgusting really, don't waste your money of this cheap trollop.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Lisa,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to offer my sincerest apologies to you for the issue.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
Thank you for your support and patience.
Sammydress Customer service
http://www.sammydress.com/

Thumbnail of user philippex
1 review
0 helpful votes
January 10th, 2016
Verified purchase

Very nice Site, the clothes are very beautiful and the size are good. The materials are very good no problem in washing machine. My son's crazy and all his friend want to pass command on this site.
I recommend clearly this nice site and price are very correct.
The shipment are not so long and dates are respected!

Thumbnail of user susank40
1 review
0 helpful votes
January 25th, 2015
Verified purchase

SammyDress is fabulous! I received my first order very quickly. I was impressed with the quality, style and fit of the dresses I ordered, they are perfect. I immediately spread the word to my friends and family, and now they are as happy with SammyDress as I am. I have ordered more items, and can't wait to receive them. Why pay retail, when you can shop SammyDress? I am a loyal customer.

Thumbnail of user shanew24
1 review
1 helpful vote
January 7th, 2015

I love SammyDress! I have spent so long trying to find an online store that has great prices and quality and after searching for so long SammyDress is by far the best store I have found. I have bought from them a few times now and every item I received was exactly as it shows on their site, great quality, true to size and amazing low prices! I will definitely be buying from SammyDress again very soon. I'm glad I found it and I recommend anyone searching for a great online shopping store to check it out! They will not me disappointed!

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Value
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Thumbnail of user allier14
4 reviews
15 helpful votes
January 18th, 2016

Seriously. I'm 5'7" tall, 125 pounds. Their MEDUIMS didn't even fit me. I usually wear a U.S. small in womens clothes. They were like children's clothes! Beware! It all comes from China where they are quite tiny, after all.

I wanted to exchange my mediums for larges and the return process was very frustrating, but once I trekked through that cuss-jungle, it turns out that simple, standard shipping back to them would have cost me damn near $90.

I've learned a $70 lesson about buying clothes online from China.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.

Thumbnail of user anap24
1 review
1 helpful vote
June 6th, 2015

I have ordered from Sammydress a few times now and I am still very satisfied with their service. One time I ordered and it was mailed to the wrong address(my mistake), but they reshipped it and it was all settled fast and I was not charged anything. Their customer service was great and got back to me quickly. The items do come from China, so don't expect it to arrive within a few days, the latest order took a week and a half! I am very pleased with them and will be buying more from them!

Tip for consumers:
Make sure you read and follow the sizing charts and you should be fine.

Service
Value
Shipping
Returns
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Thumbnail of user pamelag35
8 reviews
31 helpful votes
September 3rd, 2019
• Updated review

Have bought a few things from them - kindof a hit or miss. A lot of what I bought ended up being donated to used clothing bins. They did sell me a couple of my favorite shirts tho so i have to give them that. Website is easy to use - customer service gets back to you within a reasonable amount of time - The one issue I had with them they solved extremely quickly (a shirt I bought arrived in awful condition - I was refunded and they suggested I donate the shirt if I didnt want it)

Tip for consumers:
sizing is a little difficult - the sizes tend to run way too small or way too big. I tend to shop by fabrics to avoid sizing issues.

Products used:
bought many things - used about half of what i bought

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Value
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REFUSING TO GIVE ME MY PARCEL UNLESS I PAY EXTRA
August 2nd, 2016
• Previous review

WHY AM I BEING CHARGED FOR THINGS I AM NOT MADE AWARE OF> I AM BEING CHARGED DUTIES AND TAXES BY THE DELIVERY COMPANY AFTER I HAVE ALREADY PAID FOR EXPEDITED SHIPPING> WHAT AM I PAYING SHIPPING FEES FOR IF YOU ADD ON EXTRA THAT YOU DONT TELL ANYONE ABOUT? YOUR WEBSITE SAYS I WILL NOT BE CHARGED EXTRA IF MY ITEMS ARE SHIPPED SEPERATELY> IT DOES NOT SAY I WILL HAVE TO PAY ANOTHER 30$ IN ORDER TO GET WHAT I HAVE ALREADY PAID FOR! I PAID FOR 2 ITEMS PLUS EXPEDITED SHIPPING - TODAY I HAVE A MESSAGE ON MY PHONE FROM DHL CARRIER SERVICE DEMANDING I PAY AN ADDITIONAL FEE FOR DUTIES OR TAXES OR THEY WILL NOT RELEASE MY ORDER> I REFUSE TO PAY> I WANT WHAT I ORDERED

Thumbnail of user claudiap9
1 review
1 helpful vote
October 8th, 2015

It was the first time I ordered something from Sammy Dress and I'm already preparing the next orders. I was very pleased with all the procedure from the beginning till the moment of delivery. The packaging shipped out very quick and the material quality was also very good. For sure, it is recommended and Sammy Dress just got a new satisfied client.

Thumbnail of user jessiej5
1 review
0 helpful votes
February 1st, 2015

I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.

Thumbnail of user alessandraa2
1 review
0 helpful votes
July 12th, 2015
Verified purchase

SammyDress is a good website, however, shipping is too slow, my stuff took about 10 months to arrive, and the other didn't even arrive, but they paid me back for that. So, problem fixed.:)
The tech support and customer service is pretty good, keeping in mind that English might not be their first language :P other than that, I've had pretty good results ordering from SammyDress, people say that the sizes are small, but i had my dress a S size and still too big D:

I wouldn' shop with SammyDress again, but i'll sure indicate for some friends!

Thumbnail of user sherryi
1 review
6 helpful votes
December 10th, 2015

I ordered a pair of boots from Sammydress for my daughter's birthday. I placed my order on November 19th and received them today. If you go to the shipping and handling info on their page it tells you that if you are in the U.S. it can take up to 10 days to process before it is shipped, which is why I ordered a month in advance and they came even sooner. They were exactly like the picture and the quality was great. I had read so many horrible reviews about this company but I think they're great. I've already place another order!

Thumbnail of user arib5
1 review
1 helpful vote
January 2nd, 2016

Sammydress.com offers some of the most beautiful clothing I have ever saw. I had a very good first order from them, the pants and shirt I received were well beyond my expectations with how beautiful they were. I am currently waiting for three more orders from the company. Please be aware that while the orders do take a while to be shipped out, they are well worth the wait.

Thumbnail of user marysep
2 reviews
1 helpful vote
March 20th, 2017

Once I wrote a review on your site for Sammydress and I am reasserting it. Till then I had placed many other orders and I am still very satisfied with the company. For any issues raised, Customer service always response promply and positively in a polite manner. I had always received all items purchased. Refund if any is always immediate. I am really happy with Sammydress otherwise I would not have placed thirteen orders.

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sammydress h.

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