Wish
Questions & Answers

If you are lucky enough to get a refund or receive a refund because you did not receive the order they do not want you to share your negative experience with Wish so they close it so that option is not available. If you get a product that is damaged or not what is advertised they try to make you pay for returning the product which is illegal as the mistake was made by them or one of the stores they represent. If you can not get remediation with Wish contact your bank, credit card company and the Alameda County District Attorneys Office Fraud unit in California they have jurisdiction of Wish.com as their office is in San Francisco which is Alameda County and file a complaint. Tell wish you are going to do this

Yes, it's (415) 503-3654, but every time I call, the answering service says that the mailbox is full.

If you don't mind the possibility of your item being lost, taking months to arrive, or your credit card being compromised, then, yes, it is completely safe to shop from. I'm not saying this is going to happen, but keep in mind that all of those things are possibilities. Personally, I use the app just fine, I've never had any glaring issues.

Please be aware I ordered several hundred dollars in merchandise and two days later wish restricted me from purchasing additional items... stating they felt I was being fraudulent and this only happened after all items cleared my account with wells Fargo... and also claimed I needed to contact my financial institution to make sure I was able to make international purchases which I did contact Wells Fargo and I am able to make international purchases. Wish took it upon themselves to restrict my purchase activities because they felt I was doing something fraudulent that only my banking institution has the right to do and how ironic they do this 20 days before Christmas stating they will refund my money within 14 business days for no apparent reason so please beware of this company and their practices and just use your own discretion. I do believe they are practicing unethical business practices and they should be reported to the Better Business Bureau buyers beware

I took a chance and wish I had not. The pictures looked so great but I got poor quality items that were broken and one item never arrived and all they keep saying is to print the return label and ship it back for a refund. YOU are responsible for the shipping so it costs as much to ship the item back. Every item ships separately. The customer service would not help me at all. I have never posted a negative comment about a company until now.

They do not have a phone # I wrote to them asking they said they dont. They say they are out of CA but they are in China. I ordered a bracelet for a $1 and did get it like a month later and its ok (it was $1 cant expect much) but after reading the comments of people getting scammed I called paypal and my bank to make sure nothing goes thru from Wish or any other company they go by. Would get a ton of automated emails back when I would ask a question and had nothing to do with what I asked.