- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They have screwed up so many times with me and trying to get in touch with them is a joke! Told them the website isnt letting me put a message to them and they respond with, message us on our website! They dont even read what the customers are telling them! They send me an email telling me to call them (not a direct #, just the sit on hold forever number) because they do not have my ph#! This is part of the issue! They absolutely have my ph# since they used to call me once a month. Tried to contact thru facebook for corp # and they say the same crap, call the 800 # For a medical company, its scary how unprofessional and uncaring this company is.
Tip for consumers:
Do not use CVS if you have a choice.
I will always let people know how horrible these scammers are. Signed up for a month, could not find anything I was looking for so they say widen the search WIDEN it so anything with the persons first name came up which is ridiculous. I cancelled and they kept my money for the month but deactivated my acct 2 weeks early. They say if you cancel they cancel acct for "safety" but still keep your money. COMPLETE SCAM! Useless information. NEVER USE THIS SITE!
Tip for consumers:
Dont use the site, waste of time and they steal your money
I bouight a bracelet, yet to recieve it and the tracking info is made up stuff. Emailing customer support just sends you automated messages that they send at random. Never has anything to do with my question. Luckily I only spent $1 on shipping to try it out, because I was going to order more since prices were great, but after reading all the complaints, and dealing with poor customer svc, I will never buy from this scam company again.
Sue hasn’t received any thanks yous.
Sue doesn’t have any fans yet.
Sue isn’t following anybody yet.
Empty.
Hello Sue,
We're sorry to hear you had a negative experience with our services! To address your grievances, it's likely we simply didn't have the newspaper content you were looking for concerning the location and dates of your query. Please use our Publications tool to review our current holdings for the most accurate estimate of newspaper content concerning your specific query for the most accurate results. Additionally, I would clarify that we do not explicitly provide assistance with specific searches in the majority of cases, and instead provide general instructions on finding the newspaper content you're interested in, though it will depend on the complexity of your request. Lastly, while you have not provided specific account information for us to refer to, it's likely that a request of refund was denied due to newspaper images viewed and/or images downloaded under your account. While we try our best to be flexible and sympathetic, I'm afraid we do have to adhere to limits within our Terms and Conditions.
If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.