Wish

It says delivered but got screwed again. I see you don't read anything that is sent.
Read my previous message.
I talked to fedex and it is coming to another town far away and FedEx said it's about a pound. And I know a gazebo weighs more than 1 lb. This has been my 6th different order that I ordered from wish. And never received 1 item

Do you ever deliver any items?

Check the tracking number on FedEx and you can see i got scammed again.
It's also coming to another person in a city 6 hrs away. It was supposed to be a greenhouse and the weight is 1 lb. And FedEx said it wasn't my name or address. Screwed again.

After receiving a dress issing the back lining of a lace dress. I contacted customer service to return for a refund. I was told it didn't meet the criteria for a return( part of the dress is MISSING). I was then told there is no wish return center in my country (Canada) shocking. They have really gone down hill. Will absolutely advise NOT ordering anything from wish again. It's not worth trying to save a few bucks.

It's been about two years since wish banned or blocked me from ordering from their site. I was banned because I used their guaranteed refund policy. It's been about two years now since then and my wish account still has a block on my account so ordering isn't allowed. I requested the block be removed and was told it isn't possible. Therefore, banned for life. As a senior my days are numbered and I think I can use the term banned for life. In all my years, I can say I've nevered been banned from a store or service. I do think wish should think things through better than this as public forums like this work both ways and give companies and website businesses both positive and negative reviews.

Update: why is it Wish replies using a "form or template " reply that gets you to a third party site that is completely useless in resolving such issues.

UPDATE: We continue to be denied access to purchase anything from Wish because we used the guarantee refund policy "too much". What happens when you purchase have something from sellers on wish that are not up to quality standards, delivery beyond promised delivery date, an item not what you ordered etc. You the consumer request to return the item or you qualify for the guarantee refund policy and wish refunds you. Next thing you know, wish denies you access, restricts your account so you cannot EVER ORDER ANYTHING AGAIN. You did nothing wrong. We feel you have the right to know what could happen to you because it happened to us. Wish are refused even after two yrs not using their platform, from ordering again. Wish won't remove restrictions and have said this to us. Thanks for reading our concern.

Last week I bought some boots from wish. The money went out on the 12th today another lot of money went out for the same boots. I contacted them and they refunded me 1 lot of money and said they weren't sending them. See my issue. They owe me another refund. Charged me twice. Not sending order. Refunded me once. I'm fuming and just to add to this, I have been treated in a disgusting manner today trying to sort this out. They have the customer service skills of wart hogs and help them selves to money out of your bank account.

Bought Coco Chanel from Wish. A Turkish fake product arrived confirmed as fake by many Uk retailers. Wish would not refund and just point you back at the fraudulent seller who's never going to refund the money. Complete scam website, avoid at all costs!

Worst company ever. Do NOT order from them.
Got 200.00 chair and was missing hydraulic cylinder. Can not even assemble it. Box was taped and Beat to Death when arrived after hours of texting customer service (because no real person available) still no help all I need is them to send missing part but they say it's not avail. Never Again will I order anything from them.they contacted me after they saw this review and said they would make it right but still FAILED to! Do Not Order Anything

Placed order in April still haven't received it, it actually hasn't left china I requested a refund and they demanded me to wait, well I guess if I'm not getting a refund I'll have to wait. This was my first and last time ordering from this scam if a company.

I ordered a few items for my son's birthday 3 months ago and still waiting lol my son keeps checking the mailbox everyday when or IF i receive my package it'll be the last time

I have purchased many items on wish and have been generally happy. The long delivery times are known up front so no problem there and all of the items have matched expectations. My last purchase, a bike seat, was cancelled by the origin company... i received no notice of this. When it failed to arrive I found out about the cancellation. After an email exchange with wish I was told I would receive a refund. Received an email saying that a refund for the purchase price was coming. Did not receive this. More emails, more promise to reimburse... no payment came... more emails and now it has gone quiet... no response... As I said happy with the other purchases but not this one for sure.

I placed three orders on wish. Delivery date was three weeks after. The first two arrived tho month after. One was decent the 2nd not acceptable. The third never arrived. Wish has no customer service. When the automated application cannot solve your problems they sent you to their online customer service who answers 1-3 days after when you have made yourself understood they sent you back to the application automated system. I am short $117.00 on an order it is almost three month and regret ordering from Wish. Only order if loosing the money won't hurt and you can wait a long long time.

Saying a 50/50 chance your product will even arrive is being a bit generous. Also in general postage is extremely expensive. Pretty average for an online shop in this day and age.

My very 1st order at the end of March has yet to arrive and wish has given me a shipping refund but No refund for the product and it has been well over 2months. The last posted tracking info was dated April 8. Now they say the shipping refund was a full refund which my records don't show.

TERRIBLE... NEVER AGAIN.
I'm only rating WISH a two star only because I had a couple of items I had ordered actually show up and were decently usable. I'm absolutely horrified by the way this company has handled my refunds enquiry since November 2020!
The issue that I have experienced was: On 7th of November 2020 I ordered the following from the Wish App: FIIDO Folding Electric Bicycle.
I paid the amount of £483.00 by visa debit card. I had requested a return and it was still under the return policy procedures.
I then received a return label to send via Hermes the tracking number. The parcel was sent and Bleckmann Logistics received the parcel but it turns out the seller did not as Wish put the wrong address on the return label. Now no one is telling me where this parcel might be and nobody is offering any resolution to this difficult situation.
I was expecting to receive the refund within two weeks of returning this item, but at present I have still not received any refund or action from Wish to help fix this situation.
It occurred on: 2020-11-19
This meant that I do not have the item I originally ordered nor the refund. So I am out £483 for something I had no fault in besides the faith I had in the delivery of my refund. Terrible and I will never be ordering anything from them again. In fact it has put me off of online shopping completely.

Well I had emailed them because I had ordered this light and I I look at my orders and I noticed it says it was delivered and I never got it. Now I emailed them and told them I never reviewed my item so they tell me that unfortunately they can't refund me because it shows it was delivered... I will never buy from wish again they have screwed me too many time so I'm done with them... watch out people and the only reason they have 4.6 star rating because you can't leave a review without at least one start if I could I wouldn't rate them at all

Beware of their so-called 1000 W LED grow lights I bought a dozen of them I managed to keep for working by robbing parts from the other eight they refunded on four of them total and when I complained about the rest they arrest him from my Account history so I couldn't complain anymore or ask for a refund as they broke none of them lasted more than a couple of weeks except for two And they only lasted a few months and I had to start putting Parts in them also none of them were 1000 Watt they were 300 watt I grow mine in big potbelly drums one plant to a drum one light and that's the only way they work there really junk

It was so magical; it really brought the 100 years of Disney back… and the SONGS were extraordinary! And they had a little cute gay character In there… SO ADORABLE! I highly recommend this movie!

This site is so much fun finding stuff I need as well things maybe I don't really need. Lol. It's also fun.

After seeing advertisements on wish getting orders in 2 weeks decided to order on 4/29/20 order was shipped 5/4/20 it's now 6/26/20 still mo packages. I ordered other items from ebay from China days after ordering from wish Ebay items came in last than two weeks wish is a joke, never again will I order from wish never ever

I ordered several products here, but the delivery is very long. After 2 months I received my orders, but you can order more in another place and not wait so enduring.

I am struggling to my refunds back it was for 2 orders(more than 50 items)
They have all kinds of excuses i followed all there rules but still excuses excuses
Oreders is more tha 307 usd
Very bad experience...

I ordered my item two days ago and when I ordered it, I got an email saying that my payment was going through and after it had gone through they would ship my item, this is reasonable. Now, two days later, it said that my payment is STILL pending! This seems very strange to me. I went to look at my item on the website and I think the automated customer service chat was really annoying to use and didn't answer my question of why it took so long, so I went online and found their phone number but apparently they don't have customer service over the phone. Which makes me question why there is a phone number anyway, but I finally found out where to email to talk to someone about this and it got back that someone would respond to me in two to three days? After that I checked the reviews and realized I made a mistake ordering from wish, so I refunded my order. The website definitely doesn't have "fast shipping speeds" As they claim and you are better off ordering from a different website.

I've bought a couple things on wish and they were always pretty inexpensive. I think that's the best way to use this app since a lot of people seem to have trouble with customer service and refund. Personnaly, I received everything I order and almost everything was perfect and worth my money. I have bought a couple earrings (I have sensitivity to most metals) and they were all great and not juste covered in a cheap alloy. I also bought a shirt with a print on it and the quality of the impression was not really good, but I paid about 5$ for it. So it was to be expected. Overall I think you get what you paid for on wish!

Wonderful experience from start to finish. Customer service very professional and friendly. We would definitely recommend it to others. Thank you for everything!