asked by
on 1/4/17Dear Heather,
I'm from Wiki-store.
Thank you for your purchases!
Following is how we process your order:
Step 1. Placing order
Step 2. Payment verification (1-3 business days)
Step 3. Processing order and sending it to shipping company, you will receive an email with tracking code (1-3 business days)
Step 4. Shipping company start processing and updating tracking information (please be notified that shipment only be tracked within 3-5 business days)
Step 5. Shipping company update tracking information daily (total shipping time is up to 1-2 weeks for the U. S or 2-3 weeks for international shipment at the latest)
Step 6. Delivered
I've checked your order, its status now is at Step 5. At this step, shipping company will handle it 100% and we are not able to do anything for you. Please use tracking code we provided to track it or contact your local post or shipping company for more information.
Tip: From now on, you can simply manage and track your order status completely here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LT619776818CN
All information was included in our FAQs: https://wiki-store.com/apps/help-center#!how-long-will-my-order-take-to-be-delivered
Have a great day!
Best regards,