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Here’s what consumers have asked with answers from Wiki-store staff and previous consumers.
Dear Diane, I'm from Wiki-store. Thank you for reaching us! Could you please give us one of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,
Dear Joellen, I'm Alex from Wiki-store. Thank you for contacting us! We've checked your order, and it seems that the shipping company, a third-party, had some problems with your package. Now, to apologize, we are processing new item for you if you agree with this solution and use better shipping method with faster delivering time. Also, please help us verify your shipping address as detail as possible in order to avoid this situation happening again. Also, we would like to give you a 50% OFF discount code for your next order. This is your discount code: GHJK-987H-GTR6 We hope this could make you feel better and please let me know your decision as soon as possible and please contact via this email to get better support: support@wiki-store.com Have a great day! Best regards,
Dear Kitty, I'm Alex from Wiki-store. Thank you for reaching us! Could you please give us oane of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,
Dear Evie B, I'm Alex from Wiki-store. Thank you for reaching us! Could you please give us one of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,
Dear Evie, I'm Alex from Wiki-store. Thank you for reaching us! Could you please give us one of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,
Dear Heather, I'm from Wiki-store. Thank you for your purchases! Following is how we process your order: Step 1. Placing order Step 2. Payment verification (1-3 business days) Step 3. Processing order and sending it to shipping company, you will receive an email with tracking code (1-3 business days) Step 4. Shipping company start processing and updating tracking information (please be notified that shipment only be tracked within 3-5 business days) Step 5. Shipping company update tracking information daily (total shipping time is up to 1-2 weeks for the U. S or 2-3 weeks for international shipment at the latest) Step 6. Delivered I've checked your order, its status now is at Step 5. At this step, shipping company will handle it 100% and we are not able to do anything for you. Please use tracking code we provided to track it or contact your local post or shipping company for more information. Tip: From now on, you can simply manage and track your order status completely here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LT619776818CN All information was included in our FAQs: https://wiki-store.com/apps/help-center#!how-long-will-my-order-take-to-be-delivered Have a great day! Best regards,
