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Claim Your BusinessWigSis has a rating of 1.31 stars from 767 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WigSis most frequently mention human hair, return address, and customer service problems. WigSis ranks 290th among Wigs sites.
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This wig is SO SOFT and surprisingly comfortable! I got so many compliments on it, one person even thought that it was my own hair! I highly recommend this wig, perfect for casual wear and cosplay.I love this wig! So comfortable and soft! Doesn't tangle or anything!
Horrible customer service. Placed an order and cancelled it less than 4 minutes later. They won't cancel. I keep getting stupid return emails from them. Guessing AI. Avoid any purchases from them.
Horrible customer service. Placed an order and cancelled it less than 4 minutes later. They won't cancel. I keep getting stupid return emails from them. Guessing AI.
Avoid any purchases from them.
Tip for consumers:
Trying to dispute charge.
Products used:
Wig
The wig I received was NOT the wig pictured at all. Repeated attempts to get a return authorization have got me replies offering discounts off their products! I keep telling them I insist on a refund. They even tried to appeal to me by saying they hire disabled people who need the money. The wig is a horrid looking thing and I'm out $105!
Tip for consumers:
returns are impossible to obtain even if you do not get the product you ordered
Products used:
wig
I love the style and the quality of this wig and I would generally recommend however, for me I was disappointed in the parting. I know it isn't a monofilament but I have three wigs and they do have fake partings that mimic your own. Nobody has a black scalp! I was disappointed as well that out of the four wigs I own, my daughter said this wig looks more like a wig than the other much less expensive ones do. I made an expensive mistake with this wig. Perhaps in other lighter colours, this problem isn't so obvious.
I find this wig very feminine and I am really pleased with it. Just ordered 3 new ones! My chosen color is blond is really lovely. I'm happy with the natural color. People who don't know I wear a wig ask me about my stylist! Really love it!
Though their website looks good, the actual product is garbage! I ordered a wig from them and, instead of being blond, the color was actually orange! That was bad enough but... they say they refund and, within 30 days, but that is such a false statement! I am still waiting for my refund and it is almost 3 months overdue!
If you are looking for a wig like I was, go to a reputable company that stands by their products!
Tip for consumers:
This is a company based in China.
Products used:
A wig
This wig is SO SOFT and surprisingly comfortable! I got so many compliments on it, one person even thought that it was my own hair! I highly recommend this wig, perfect for casual wear and cosplay.I love this wig! So comfortable and soft! Doesn't tangle or anything!
Tip for consumers:
you can try the wigs from wigsis.com
Products used:
i love the wigs.
I was diagnosed with cancer recently- I was told Chemo was a major part of the solution. I panicked and bought a wig from WIG SIS thinking it was a large company and would be fine to use. I did not do my research. I bought a wig that is was represented as real hair. It is not. It is synthetic- the color is not as represented in photo. I'm trying to return now. They said they needed pictures- I sent them. They said they have the correct address to send it back. I haven't heard back from them.
Tip for consumers:
I would not recommend WIG SIS for online purchase of wigs.
Products used:
None
Ready to wear right out of the box.It is a lovely color. The price is very affordable for such a nice wig.
I wore this style all during chemo, and can honestly say it gave me a great deal of confidence, and made me feel more empowered during this journey. This shorter style has worked out great. It's cool and comfortable and I even wore it on a sailboat recently without fearing it would blow off(I wear a fishnet type net underneath which also helps to prevent it slipping).
COMPLETE FRAUD! I ordered a wig from them $122 and they said they sent the wrong one. The wig I ordered was advertised as a human hair but they sent a synthetic one instead. I asked to exchange it but they only offered a $35 refund and said keep it. I spent $122 and they offered $35 and said keep the one I didn't want! COMPLETE FRAUD!
Tip for consumers:
Fraud, the seller is a fraud!!!
I ordered the wig for my wife who is losing her hair after receiving the wig it looked nothing like what was advertised don't order from them they're rip-off artist they'll take your money and you'll never get it back
Tip for consumers:
A poor quality wig made in China that you cannot get your money back on
Products used:
A wig that look like roadkill
The wigs I ordered look nothing like the picture. They blocked my email, I have been trying to get a refund but they have been giving me the run around. I'm out $200.00. Don't ordered from this fraud company!
The wig was very good. I feel very excited because my wig just like the screen shows. I will buying more!
The pictures of the wigs on the website do not represent the wigs THE COMPANY WILL SEND YOU. The pictures are on the Internet, I checked Google the wig I ordered was from shots a salon had on their website from San Diego Ca of a client that a hairdresser cut and styled her hair! They should be banned from doing business in the USA! False advertising! DO NOT PURCHASE FROM THIS COMPANY see the photo & what I got!
Products used:
Nothing the wig they shipped is GARBAGE
Was just a bunch of fibers stuck to a peice of cloth. Nothing like the picture, a real mess and beyond any repair I could do.
Don't waste your money. What you ordered and what you'll get are night and day. You will not get a refund at all. Chalk it up to an expensive lesson.
"When I learned I would lose my hair to chemo 2 years ago I ran to the only wig shop in town and bought 2 wigs at $400.00 a pop. They are beautiful but not the right color or style. I wore one once, A friend told me about the Wigsis. I went straight to the Wigsis.
I was thrilled... now I like my hair big so I do a lot of teasing which does cause damage. And lots of hairspray... Hence the 5 wigs I have. I like them new and for the price when they get a bit ratty I buy a new one.
My real hair is coming back and I am trying to get it long, although this wig is a little short, it is at a very frustrating point. SO I will still wear my Wig when going out... I'm looking today and may just try one of the other affordable priced ones and go for a little different style and color... After all we must live a little!"
WARNING! Don't buy from this company. I bought a wig. When I finally got it it the color was so far off. To make matters worst it totally clashed with my skin color. The part looked so phony. So I emailed them and Olivia said send a picture & I would get a full refund. After sending the picture she didn't want to refund me at all. She wanted me to understand HER predicament. How much money they would lose, how they are handmaid. Told her I can't even wear it the color is so bad & it isn't what I ordered. They sent wrong color. They said I had to pay to send back. It was their mistake. It took 14 emails to get her to refund $55 of the $115.40 I spent and she said I could keep the wig. Oh whoopie! I can't even wear it. She lied to me & CAN NOT be trusted. Although she says customers satisfaction is priority she doesn't care at all. Don't buy from this company worst there is. The wig doesn't even look real. A 1 star rating is too good good for this company but you have to give it a star to post review
It took me more than a month to get my wig and it wasn't true to color or look. They would not let me return it because this is what they said. I am not happy about this. This is what they said in an email.
To be honest, all our wigs are made by our cooperative factories which are located in China. The returned items should be mailed to China.
If you return the parcel, you had to pay for the shipping charge and the shipping time will be very long. Both of us will waste time and money.
The wig you ordered is one of our best sellers. You can see the quality of the wig is very well. And we believe the wig will not affect normal usage.
If you can kindly keep the wig, we'll return you $25 as compensation.
The colour is perfect however the style too young for me and I have returned it for an exchange, the customer service was very helpful.
The company sent a terrible factory made RED wig which is not at all what was posted on their website and was supposed to be blond. They do not let me return it and deny a refund.
There is no customer service number only endless emails from "Olivia". Whatever you buy - you obviously can not return! Pl be aware. Clearly fraudulent business!
Products used:
Wig
Product I purchased looks nothing like picture. Color not anything like color ordered. Item looks like a costume wig someone would wear at Halloween. Then when trying to return of course they want to give me a partial refund or discount on another wig. Why would I want another one when the one I ordered is $#*!ty. Package comes from Indiana but sends return address of China. Very misleading web info
And return policy. If you want to
Order beware before you do.
Not even close to what they show on the screen. And they obviously only share positive reviews to their website. I ordered the long straight Taylor Swift with bangs in the color shown (blonde) and what I received was medium auburn with bangs. Synthetic, NOT 100% human hair like they say. The bangs are so thick they are absolutely awful and unfixable. So they lied and screwed me over. And I'm bald and broke. It took me a long time to save for that wig. I'm now going to repeat this on trustpilot, sitejabber, BBB, and whatever else I can find.
The wig is so red, so awful, and just not fixable. THEY LIED FROM THE FIRST PICTURE TO THE END WHEN THEY STOLE MY MONEY.
Tip for consumers:
I'm sorry I can't figure out how to get the screenshot into the review. I will keep trying
Products used:
I have not used it.I was told on their website that it is human hair. It very thick synthetic hair, very heavy, and the bangs are too thick to do anything with.
Having Alopecia universals for exactly one year now, I have dived into the world of wigs. I certainly have learned quite a bit about wigs in general, since I wear them daily. I have become the Wig fan! These wigs are awesome!
Wigsis offers and exchange requests number of exchange wig no numbers found or for to keep wig and order another to replace the one I am not satisfied with when continue to request refund they offer a 20.00 refund and I am to return wig which I understand stand the return but $20.00 when I paid $111.00 what a joke! This company is bad don't purchase from them!
Products used:
Not satisfied with wig doesn’t look at like what I ordered!!!!!!!!
Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!
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