Walmart Questions & Answers

First, this is Walmart.com which is run by Sykes not Walmart. It is nothing like dealing with Walmart. They have layers of people meant to keep you from getting to the Walmart CEO. Second, They do price match. Now there is Price match, price reduction, and/or roll back. Most items are eligible for a price match of some kind under some name for ninety days. There is a list of items with different rules, most of those things are high fraud items like video games, computers and equipment, etc. Jewelry and other things have their own policy as well. Walmart.com knows you can return MOST items within the 90 day return window so if something goes on sale cheaper on the site or on one of their price match competitors they will lower the price many times. The key here is NOT if it is allowed however. They key is, can you get an agent on the phone who knows how to do this? That is HIGHLY debatable! Also do you have time to wait? This is not exactly a ten minute process. You have to call them and find an agent who is trained well enough to do this. That agent has tons of leg work and documentation to do just to get the price match/rollback/reduction whatever ready for approval. THEN they have to get in line to get helped with this approval. Once they get the approval and this could take twenty minutes to an hour or two, they then have to get it done. Consider that unless you are saving significant money, getting a price anything on Walmart.com will be stressful and annoying. Shop in store. THERE you will be dealing with actual Walmart.

Contact to seller on moderno kids good reviews seller. Walmart feedback not working well

It looks to me as though it is because their commitment to customer service has declined greatly as they have become larger/wealthier. They know they will make huge sales anyhow so why bother?

Not just your store. I live in Memphis, TN. An I swear every Walmart Store that I enter has so many customers plus employees, but at check out lines there is only one or two lines open. And the lines are over fulled. Why is that when you have an full staff available and about six or ten employees are standing at check out stations talking about what happened last night and yesterday at their home or party. When their are open stations that can be checking out customers. That make me not want to shop at Walmart is because of people are getting paid just to walk around and ignore the customers. And when you do finally receive some help they have know clue on how to help or get the line moving faster.

Theoretically yes but practically they cut them lots of slack

Most of Walmart.com employees doesn't work for Walmart. They work for others like Sykes Enterprise Inc. and companies like Sykes these companies are third party. Their employees are basically trained on there own over the phone in there homes not at an actually building. Half of these employees are trained like some days or maybe a week. You have to pass at least 80% on testings but you really don't have to read nor look at the videos just retake the test again and again until you make 80% or higher. If you do that you have an job taking calls for Walmart.com. They are not well trained, their don't know their job, not experienced, some are felonies, they store your personal information within their homes, they can use your information or sell to others. Be aware of these reps. It's best that you hung up. Just go inside of the store if you are needing or wanting something from this retailer, just to be on the safe side. Just now

Most of Walmart.com employees doesn't work for Walmart. They work for others like Sykes Enterprise Inc. and companies like Sykes these companies are third party. Their employees are basically trained on there own over the phone in there homes not at an actually building. Half of these employees are trained like some days or maybe a week. You have to pass at least 80% on testings but you really don't have to read nor look at the videos just retake the test again and again until you make 80% or higher. If you do that you have an job taking calls for Walmart.com. They are not well trained, their don't know their job, not experienced, some are felonies, they store your personal information within their homes, they can use your information or sell to others. Be aware of these reps. It's best that you hung up. Just go inside of the store if you are needing or wanting something from this retailer, just to be on the safe side. Just now

Take a screenshot of your cancellation and if the charge appears on your credit card, dispute it using the screenshot. Good luck

Walmart and Walmart.com are NOT the same company. You are dealing with Walmart.com on this site, NOT Walmart and that means you are dealing with Sykes, NOT Walmart. If you want to complain about lines... go to Walmart.

Walmart.com is not even Walmart lol! You cant be serious. :)