OH! I wasn't aware the Walmart did a price match. Does their price match guarantee specify the time limits? I would say that they were right in not matching the price as prices can change so much from day to day. As well I think it's hard for large corporations to do what you suggested they do - because if they do it for one person, they'll feel they have to do it for everyone.

asked by T N. on 7/17/11

2 Answers
Thumbnail of user billiejol

First, this is Walmart.com which is run by Sykes not Walmart. It is nothing like dealing with Walmart. They have layers of people meant to keep you from getting to the Walmart CEO. Second, They do price match. Now there is Price match, price reduction, and/or roll back. Most items are eligible for a price match of some kind under some name for ninety days. There is a list of items with different rules, most of those things are high fraud items like video games, computers and equipment, etc. Jewelry and other things have their own policy as well. Walmart.com knows you can return MOST items within the 90 day return window so if something goes on sale cheaper on the site or on one of their price match competitors they will lower the price many times.

The key here is NOT if it is allowed however. They key is, can you get an agent on the phone who knows how to do this? That is HIGHLY debatable! Also do you have time to wait? This is not exactly a ten minute process. You have to call them and find an agent who is trained well enough to do this. That agent has tons of leg work and documentation to do just to get the price match/rollback/reduction whatever ready for approval. THEN they have to get in line to get helped with this approval. Once they get the approval and this could take twenty minutes to an hour or two, they then have to get it done. Consider that unless you are saving significant money, getting a price anything on Walmart.com will be stressful and annoying. Shop in store. THERE you will be dealing with actual Walmart.

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Thumbnail of user susanl68

Go to your Profile, and hit Edit on your old review of Wal Mart, and then edit that review. Simple.

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