Leanna S.

Disorganized, understaffed, outdated registers and more. I ordered something online but since the order wasn't ready, I went in the store to look. And found everything there; so much for my online order.

I used a self register thinking it'll be faster. No such luck. Scanned everything and the machine is stuck. Calling out for help does nothing. Another customer went to summon help and found it but it got sidetracked. Meanwhile everybody's waiting. And waiting. Only one CS to help? No kidding!

Finally she came and unstuck the register, I packed my purchase and off on my merry way. Their plastic bags are trash, extremely thin, rip on demand and difficult to open while hanging from a hook of sorts. By contrast, I just went through a self register at a local Dave's supermarket, and this one worked like a clockwork. Scanned all my groceries, packed, paid and that's it. No help necessary; but if it was needed, it was right there. Walmart sure could benefit from taking a few lessons at Dave's.

Bottom Line: will never buy anything online from Walmart and don't recommend. As far as in-store purchase, will never use a self register and will probably start using my own shopping bags. End of story.